Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

495 Reviews

95% Would Recommend
Latest Review 15 days ago

Reviews


CH
Charles H.
Elkins Park, PA
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Charles said he really appreciates the mechanic being wiling to work closely with him. He fixed the vehicle and everything is fine.
This review was collected via phone interview by Customer Research Inc.

JS
Joanne S.
Philadelphia, PA
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Spoke with Tasha. She said the staff helps her really well every time she goes there.
This review was collected via phone interview by Customer Research Inc.

DL
Desmond L.
Lansdowne, PA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Desmond said the business did a great job and it was done for a fair price.
This review was collected via phone interview by Customer Research Inc.

AR
Andrea R.
Philadelphia, PA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Excellent customer service and pricing
All of the guys are very helpful and respectful along with being knowledgeable. They will also give you options according to how much you can spend which always solves your issues. I absolutely recommend CJ’s.

YR
Yasmine R.
Philadelphia, PA
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Yasmine said they give amazing customer service. They got her in and out. She said to keep up the good work and they will always have her as a customer. She loves them.
This review was collected via phone interview by Customer Research Inc.

ER
Eileen R.
Philadelphia, PA
Ford Freestar Wagon
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/20/2018 Category: Service
Eileen said she was satisfied with the work and Sam was great and professional. The work took longer then projected. It was promised on the same day but took 5 days because of some complications with the screws and the weather.
This review was collected via phone interview by Customer Research Inc.

JT
Joy T.
Philadelphia, PA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Spoke with Terrance. He said they always take care of him. He has never had a problem.
This review was collected via phone interview by Customer Research Inc.

TC
Tramaine C.
Norcross, GA
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Tramaine said that the service at this business was good. She would definitely recommend them.
This review was collected via phone interview by Customer Research Inc.

KW
Khalif W.
Philadelphia, PA
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Khalif said the employees fixed his vehicle and they have great tires.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Philadelphia, PA
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Michael said the business gave him the best service.
This review was collected via phone interview by Customer Research Inc.

JK
Joanne K.
Philadelphia, PA
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Joanne said the business provided good service and the staff were respectable.
This review was collected via phone interview by Customer Research Inc.

SW
Siani W.
Philadelphia, PA
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
Siani said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MC
Marlo C.
Abington, PA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Marlo said the staff members were good. They provided really good service. They handled everything with care. They looked at his vehicle to make sure everything was in order, and good. He appreciated the work they did.
This review was collected via phone interview by Customer Research Inc.

DM
Dana M.
Philadelphia, PA
Dodge Stratus
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/23/2018 Category: Service
Dana said she had a lot of difficulties at the business. She had a bad experience from day one.
This review was collected via phone interview by Customer Research Inc.

TL
Troy L.
Philadelphia, PA
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Troy said the service was great, it just took longer than he thought he would.
This review was collected via phone interview by Customer Research Inc.

KO
Kim O.
Philadelphia, PA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Kim said the business did a great job and she will be bringing her vehicle back so she can get some other work done.
This review was collected via phone interview by Customer Research Inc.

RE
Robert E.
Philadelphia, PA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Robert said they did the service in a decent time frame and kept him informed step by step.
This review was collected via phone interview by Customer Research Inc.

MK
Marquise K.
Philadelphia, PA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Marquise said the staff did a good job with the service, and they got it done quickly.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Philadelphia, PA
Hyundai Santa Fe
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/11/2018 Category: Service
Spoke with Todd. He said he did not have a good experience because of the stuff he had to go through with his vehicle at this business. He went in for a tune up and it took the staff a week and a half just to look at his vehicle. Then, when he called the staff back, even though they were supposed to call him, they said the price would be $490. He asked them to then only do $450 worth of work. The next day, he was told the work would be $500. He stated they acted as if they did not know what he was taking about, even though they ultimately lowered the price to $400 in the end. It was not good business. He went to another facility and was told the only issue was a spark plug and a bad wire. He stated it was good to get a second opinion, because this business was not honest. He would not recommend this business for service, and he does not want anything to do with it again.
This review was collected via phone interview by Customer Research Inc.

BK
Briana K.
Philadelphia, PA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Briana said the business provided good service.
This review was collected via phone interview by Customer Research Inc.