Classic Hyundai Of Wilkesboro

Quick, reliable, reasonably priced service

The service at this location was great

Staff very friendly and helpful. Work was done in a timely manner.

Very satisfied.

n/a

Always great service and warm, friendly people.

Good Service

Avoid this place if you possibly can.

I cannot remember her name, but the female in the service department was very nice and knowledgeable.

Very satisfied customers

Clean and professional

Always great service...easy to work with. I went in for a service and left with a new Tucson! Great sales staff! Dalton is great!

I had an oil change and tire rotation. The service was fast. I had a coupon for the oil change and tire rotation but they said that I could only use one. Other than that it was good.

Really wish they would give existing customers a car to go do other errands instead of getting your husband to take the day off, follow me down there and take me out instead of sitting there waiting for hours and hearing other customers complain. Would only recommend a Hyundai owner to this place for service

Friendly, timely service

Polite and friendly- even dropped me off at work while car being serviced

I felt like part of a family everyone was so welcoming and super nice.

Most of the staff is really nice, they listen to my complaint I had from not being contacted back on a problem I had, cost me more money because of it but at least they listened

Quick, friendly staff and work is done promptly,

I have had nothing but issues here. I brought my car in back in early 2017 and was told I’d never be able to get out from under my explorer. Okay cool, I KNEW I’d be upside down in it. I go back a few months later and the sales man we get tries to sell my mom a car, who isn’t even looking to buy a car. She tells him repeatedly that she is not looking and to take care of me, well he keeps insisting and she finally breaks down and says okay. She wanted a Toyota Camry but he told her she could only get a Yaris ( the Toyota guys and the Hyundai guys are the same sales men in Wilkesboro, I knew this is true because a Toyota salesman sold me my Hyundai) he kept insisting she could only get a Yaris. She tells him she’s not interested then and to take care of me, then he kept pressuring her and we decided to leave. We go up to Modern toyota in Boone and left with 2 cars that day, I got my corolla and she got her Camry. I was hit head on less than a year later and my corolla was totaled, I let a friend talk me into buying my car there, the sales man I had, John P, was AMAZING, only upside to my experience there. Well I get to about 6 months in and it starts connecting and disconnecting from my phone repeatedly every 10 to 15 seconds. I call and they tell me I need to buy an app for it to work. I tell them I’m not buying an app for my phone , that should already work with my car, to connect. I call back again and they schedule me to bring it in, so the lady tells me there will be someone to take me back to work and the guy will look at my car. I get off work, bring my car in and the lady forgot to put me on the schedule, the certified Hyundai guy is at school and there’s no one to take me back to work. The guy wouldn’t be back for a couple weeks. So we reschedule, I sat there for 2 hours for them to tell me they couldn’t fix it because they couldn’t recreated the problem. It tooo them 2 hours to decide my car couldn’t be fixed? Next time I came I brought videos and pictures because I was tired of it. I wouldn’t be so mad if it wasn’t an extra thing on my car, it’s part of what made the pricing go up from the base price. So anyway they order me a radio and tell me it’ll take 3-4 days to come in, we’ll almost 2 weeks go by and I hear nothing. I call them and the lady tells me she doesn’t see any information on it and that it could take up to a month to come in. She goes and checks and yes, my radio had come in the day prior. I get my car in there on Saturday because I can’t miss work for this car anymore. They were rude and were not happy that I was dropping it off early. I’m .org I don’t get paid to work on this car but I do have to work to pay for it. They kept my car for 6 days and when I went to leave, my car wouldn’t start, I marched my happy self in and the young lady at the counter was rude, ignored me to play on her phone. I spoke with Isiaiah and the Toyota sales manager and the Toyota guy joked it was time to trade in for a Toyota, I told him I would if I hadn’t if had this one less than a year and it wasn’t brand new. I also expressed I would never buy a car there from either side again. Isaiah went outside with Stan the guy in service and they got it to start. I was furious. They told me “if it happens again, just bring it by” I’m not paying to tow it and I’m not paying to fix it! So I find IMDDIEATLY my radio still isn’t working, all it will say when I try to play media is “preparing”, I call in and they tell me that it probably was synced up right, why wouldn’t you make sure it was prepared correctly BEFORE I take it home!! I do not reccomend buying a car here. I bought my 2nd car at Modern Toyota in Boone and REGRET not going back. It sucks to travel out of town to buy a car but worth it in the long run. STAY OUT OF WILKES BUYING CARS!!!!