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CMA's Hyundai of Lynchburg

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,271 Reviews)
77
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Score Details

5 stars
85%
4 stars
9%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
41
Total ReScores™
4.4
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

Craft Hyundai is located in Lynchburg, VA and provides service to Central VA including Danville, Southside, and Roanoke. We have a full service repair center, as well as a collision center. From Oil Changes and routine maintenance services, to engine repair and State Inspections, our highly trained technicians can help you with all your Craft Hyundai is located in Lynchburg, VA and provides service to Central VA including Danville, Southside, and Roanoke. We have a full service repair center, as well as a collision center. From Oil Changes and routine maintenance services, to engine repair and State Inspections, our highly trained technicians can help you with all your automotive needs. Call or visit our website to schedule an appointment today! ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(434) 455-7063
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (US & Canada)
2625 Lakeside Drive Lynchburg, VA 24501
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,271 Reviews)
Write a Review
Recent Reviews
KA
gravatar
Kim A.
Arlington, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/07/2023
0
Category: Service
Looking back now, things don't feel right.
I bought a Hyundai SUV towards the end of last year. I had initially arranged my own financing, but CMA of Lynchburg suggested that I take out a loan from one of their network partners. Six months after purchasing the car, I received a letter from the loan holder stating that I needed a specific type of car coverage. I feel this is something that CMA Hyundai of Lynchburg should have mentioned to me beforehand. They have someone who deals strictly with financing, and this was a pretty big surprise. If I had known this, I would have likely gone with the financing I initially planned on using. At the end, the onus is also on me, I should have read through the entirety of the loan contract. But looking back now, CMA also does not have their hands clean. It seems they were quite focused on closing the sale, and I hope they can improve their communication and transparency with customers in the future.
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