Collision Experts - Schenectady

Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

498 Reviews

97% Would Recommend
Latest Review almost 4 years ago

Reviews


LD
Linda D.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014 Category: Collision
Spoke with Peter. He said that he has been frequenting the business for 15 years and the service is great.
This review was collected via phone interview by Customer Research Inc.

JP
Jessica P.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014 Category: Collision
Jessica said they were very helpful with every part of the process. She said she chose this business because they support the military with a discount. She stated she is not eligible for the discount but wanted to support them for this reason.
This review was collected via phone interview by Customer Research Inc.

CS
Cheryl S.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014 Category: Collision
Cheryl said the business is very polite, considerate and kind, and she is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

KL
Karl L.
New York
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2014 Category: Collision
Spoke with Kristen. She said this business did a good job this time around.
This review was collected via phone interview by Customer Research Inc.

GW
Grace W.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2014 Category: Collision
Grace said she was satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

CR
Cynthia R.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2014 Category: Collision
Cynthia said this business is a great place. She left them with her vehicle looking brand new, and she was very pleased with them.
This review was collected via phone interview by Customer Research Inc.

AP
Anthony P.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2014 Category: Collision
Anthony said they did a good job and this was his second accident in one month. They did a good job on both repairs.
This review was collected via phone interview by Customer Research Inc.

RR
Ray R.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2014 Category: Collision
Ray said this business does a great job.
This review was collected via phone interview by Customer Research Inc.

KF
Kurt F.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2014 Category: Collision
Kurt said the repairs were completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PR
Patricia R.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2014 Category: Collision
Patricia said it was easy to deal with this business.
This review was collected via phone interview by Customer Research Inc.

SP
Suzanne P.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2014 Category: Collision
Spoke with Phyllis. She said the person who Suzanne spoke with over the phone should not have told her the vehicle was ready, when it was not. She is not sure why her vehicle was not ready when promised.
This review was collected via phone interview by Customer Research Inc.

RK
Roza K.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2014 Category: Collision
Roza said her experience was very good. Everyone was very pleasant and her vehicle looks beautiful.
This review was collected via phone interview by Customer Research Inc.

SF
Stephen F.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2014 Category: Collision
Stephen said he was happy with the repair. There was a four day delay due to additional work being found.
This review was collected via phone interview by Customer Research Inc.

JS
Juanito S.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2014 Category: Collision
Juanito said this business did a pretty good job and the staff was nice. He liked the Geico agent and Enterprise representative met him at the facility. It all went smoothly.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2014 Category: Collision
James said the service was executed very well. His vehicle was not ready when promised. It was three business days late. They did not tell him why there was a delay.
This review was collected via phone interview by Customer Research Inc.

JA
Joshua A.
New York
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/04/2014 Category: Collision
Joshua said it took longer than he expected.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2014 Category: Collision
Michael said he was happy with everything and had no problems.
This review was collected via phone interview by Customer Research Inc.

PF
Philip F.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2014 Category: Collision
Philip said the repair was completed in a reasonable amount of time and he is not able to see where the vehicle was repaired. The facility did a good job on the repair.
This review was collected via phone interview by Customer Research Inc.

LW
Liu W.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2014 Category: Collision
Liu said this business had fast service, were done on time, the repairs were perfect quality, and he appreciates the work done on his vehicle.
This review was collected via phone interview by Customer Research Inc.

NS
Nancy S.
New York
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2014 Category: Collision
Nancy said this business is completely convenient, and they accommodate her. They get things done in a timely manner, and keep in contact throughout the whole process.
This review was collected via phone interview by Customer Research Inc.