Colonial Hyundai of Downingtown


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1760 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
93% Would Recommend
100% Business Response
Latest Review about 22 hours ago
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall appointment"
I was in and out for my appointment. The service team was nice and welcoming, there were even warm chocolate chip cookies!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/23/2018 05:53 PM
Verified Customer on 02/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service and location"
Very Good
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 04:08 PM
Biagio N. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff. Knowledgeable technitions"
Staff is great and willing to work with you
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 01:18 PM
Linda K. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Good service
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 01:03 PM
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Great service!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 12:59 PM
Laurie B. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Appt."
Colonial is great, especially Jim in Service however I specifically requested a pre-trip check as I was driving a long distance and my worn out windshield wipers were overlooked. Snow, pouring rain and fog posed a great challenge.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/19/2018 07:25 PM
Helen C. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing"
Colonial Hyundai provided way more than I ever expected. This dealership is really all about customer satisfaction. Wow
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 05:10 PM
Douglas C. on 02/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Decent Service Department"
The service department at Colonial Hyundai seem to know their stuff, and they're thorough.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/18/2018 02:12 PM
Anthony K. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence at its most finest in e wry aspect of customer service! "
A BIG Thank you to Mr.Jim Carpenter and the entire Service team!! Much appreciated during my time of emergency need!!!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 05:00 PM
Catharine D. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service "
Paul is amazing ... his customer service skills are above and beyond the norm. Everyone we dealt with was friendly and professional .
Thank You !
Service was quick too !
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 02:01 PM
William R. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The reason that I gave it a five star is because of the professionalism, courteousness of the staff people. The service department took care of my car within an hours' time and I was finished. First class service.
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 03:45 AM
Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 12:11 PM
Karen M. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service specialists always knowledgeable and courteous."
As a 12 year Hyundai customer , I have always been satisfied with the products and the service afterward. Would definitely buy my next vehicle at Colonial.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/13/2018 07:32 AM
Senaca L. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Satisfied with service performed
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/12/2018 07:06 PM
Verified Customer on 02/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Parking lot"
I had a headlight replaced. It was fine and the price was acceptable. However, PLEASE have better access to parking at the service end of the building. It gets more stressful every time I have to make a visit.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/12/2018 11:16 AM
Verified Customer on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Always great service
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/11/2018 04:58 PM
Urlisses R. on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to work with"
Easy, understandable and reliable. No shuttle service for car pickups and drops even though i got it done a few months before and the Manager tells me he hasn’t done that in years. But nonetheless, good service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/11/2018 04:44 AM
Rose J. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
I love the sales and service associates. I love the fast service they provided the last visit.. I look forward to good and fast service for the future visits. Although everything has been going good I did not like the wash and vacuum job they did in my car, had vacuum job.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/10/2018 10:02 AM
George E. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to home and always treated fairly."
I have been a loyal customer and only service the car at the dealership. I purchased the extended bumper to bumper warranty, but it did not cover the ball joint at 69000 miles. Not what I was told when car was purchased!!😖
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/09/2018 01:48 PM
Verified Customer on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tried and true"
They take good care of my car. It's ten years old and still runnng great.
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/09/2018 12:15 PM
Displaying Review 1 - 20 of 1760 in total