Colonial Hyundai of Downingtown

Every person I came in contact with was very friendly and helpful

I had another positive service experience at Colonial. Bryan in service was great.
Thanks
Glenn Hibler

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Service customer service is on point

Great customer service

good customer service

We have purchased multiple vehicles from Lou(a great, honest sales person. Service has always been good

Great people who give great service

They know my car

I've bought twelve cars in my lifetime and purchasing from Colonial Hyundai was simply a terrific experience. I want to thank Tammy Zegac and Dave Smith for making this the smoothest, least pressured, most enjoyable car buying experience of my life.

When I walked into the showroom, I was quickly greeted by a friendly salesperson, Tammy. I told her I was looking for a specific G80 that I had seen in an advertisement. After photocopying my driver's license, Tammy handed me the keys for a test drive.

Quickly falling in love with the Genesis, I returned to haggle out a price. Happily, instead of Tammy leaving the desk multiple times to "speak with the manager", we swiftly came very close to a final number. It was time for General Manager, David Smith, to step in and close the deal. Dave was exceptionally cordial and professional, and it didn't take long to compromise on an acceptable figure. I left feeling great that I got the car I wanted at a very reasonable price and knowing that I was dealing with a wonderful dealership. Kudos Colonial Hyundai!

Excellent dealership.

Quick, efficient, and always done right the first time!

It was good, nothing more nothing less.

My service is usually good but as someone who works in retail it is not great service to let me sit there for an hour with no updates, especially when I only brought my car in to look at one individual section for a noise that was something you could physically see from the outside. I recommend updating more frequently, it lets us know as a customer you haven’t forgotten about us and that progress is being made even if we have to wait longer than expected.

They are okay to go to if you purchased your car there and have a warranty with them, but otherwise I would go elsewhere because they charge too much and never really explain what is wrong with the vehicle or what they did. Sometimes the wait times are astronomically long for something as simple as an oil change. They also are not great at explaining what they charged you for and why everything cost what it did.