Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

499 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


CS
Chad S.
Columbia, MO
Dodge Durango
Verified
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09/20/2018
Honest Customer Service
My vehicle was looked over and driven by Columbia Car Care. I received a call from Donnie explaining his mechanics found nothing wrong. He said if I was interested in coming by he would ride with me and maybe we could diagnose the problem. I showed up around 3:30 There was one person in the waiting room and 3 people being waited on. As soon as Donnie was free, we drove off. After our little in town trip the conclusion was nothing to worry about. Donnie was very polite, honest, and friendly. They are not out to make a quick buck. I feel Columbia Car Care runs a business like a business should be ran. Thank you!

JF
Jason F.
Columbia, MO
Mazda RX-8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Jason said the business got him in and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SS
Stan S.
Missouri
Dodge Pickup
Verified
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09/14/2018 Category: Service
Stan said the mechanic did a great job and he even did some extra work for a fair price. The vehicle was also done on time and everyone was nice and friendly. The mechanic is currently doing a bid for him and he will definitely bring his vehicle back in.
This review was collected via phone interview by Customer Research Inc.

TG
Travis G.
Columbia, MO
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Travis said he got in and out quickly.
This review was collected via phone interview by Customer Research Inc.

LW
Liqian W.
Columbia, MO
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Liqian said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

HM
Hayden M.
Columbia, MO
Toyota Prius v
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Hayden said, this business provides great service.
This review was collected via phone interview by Customer Research Inc.

RJ
Roveli J.
Columbia, MO
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Roveli said that he frequently recommends this business to friends.
This review was collected via phone interview by Customer Research Inc.

DC
Don C.
Fulton, MO
Buick Rainier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
save $
These guys always have the best price and they find ways of saving me big $

MH
Mike H.
Columbia, MO
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08/24/2018
As Usual!
Another great experience at Columbia Car Care. Granted it was only an oil change, but they treat customers having just an oil change just as well as someone needing more extensive work (ie more cost for client/ more profit for them). I take all three of my vehicles to them and will continue.

MK
Michael K.
Columbia, MO
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Michael said the staff at this business did not charge him anything.
This review was collected via phone interview by Customer Research Inc.

RR
Romulo R.
Columbia, MO
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Romulo said the staff at this facility did a really good job. They are super.
This review was collected via phone interview by Customer Research Inc.

DK
Dave K.
Columbia, MO
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Dave said this business was honest and trustworthy. He said, they could not do the work but gave him recommendations on where to go.
This review was collected via phone interview by Customer Research Inc.

JC
Jonathon C.
Columbia, MO
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Jonathon said he trusts the staff at this business with his vehicle.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Columbia, MO
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Richard said his overall experience at this business was good.
This review was collected via phone interview by Customer Research Inc.

TH
Trevor H.
Hallsville, MO
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
geat job
Good and fast

SW
Shanna W.
Camdenton, MO
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Customer Service is Out of this World!!!
I have come to Columbia Car Care several times now and have brought two different vehicles. The work performed was thoroughly discussed prior to starting and and any additional concerns were discussed with me at length! I didn’t feel any pressure to do more work than what was needed! The staff is super friendly and Kayla is going to be greatly missed!

RH
Rose H.
Columbia, MO
Dodge Challenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Rose said the staff were always friendly, they work with her, and they're timely.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Columbia, MO
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Dave said that the business did a good job and he's very pleased with their work. He doesn't recommend anything to anyone.
This review was collected via phone interview by Customer Research Inc.

NY
Nick Y.
Columbia, MO
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Great service
I work for a company with fleet vehicles, so we have been going to co car care for awhile now. I decided to try them for my personal car and I was not disappointed. They are super nice and they go out of their way to help. Furthermore, My girlfriends drum brakes locked up on her and the car was immobile...just in time for her grandmother to die. So columbia car care fixed it just in time for the funeral, which was only a couple days away!

WM
Walter M.
Columbia, MO
Chevrolet Chevy Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Walter said, this business is honest and they stand behind their work.
This review was collected via phone interview by Customer Research Inc.

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