Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

473 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


KW
Kris W.
Columbia, MO
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Kris said there was a degree of professionalism with this business. The communication was good from the people at the front. The service manager was thorough. He is happy so far.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Columbia, MO
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Professional service
The team at Columbia Car Care is consistently professional. I appreciate the ease of scheduling and the expert service. The front desk staff are always friendly and accurate with scheduling and payment. I appreciate that the mechanics explain the repairs.

JG
Judy G.
Fulton, MO
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Always HELPFUL
All staff are always very helpful. Appreciate all they do to help me out.

TJ
Toi j.
Columbia, MO
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Toi said the employees were honest and gave her a good price. She stated she didn't feel that she was being taken advantage of or that she was being overcharged.
This review was collected via phone interview by Customer Research Inc.

KG
Kristina G.
Columbia, MO
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Spoke with Steven. He said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.

NG
Neelly G.
Stockton, MO
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Neelly said they got her vehicle done really fast.
This review was collected via phone interview by Customer Research Inc.

DC
Don C.
Fulton, MO
Buick Rainier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
great car care
They do wonderful work. My car is so smooth now. They also look for problems, not for $ but to help me out. Also these are such friendly people

DC
Don C.
Fulton, MO
Mitsubishi Lancer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
great service
they do a great job and are very punctual

Verified Customer
Columbia, MO
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Great advice
Very helpful in making a decision about what service to have performed that was recommended by a dealership. Did not criticize the dealership but explained their perspective and Columbia car care’s perspective and let me decide. Felt like they helped me make the best decision for me.

JD
Jennifer D.
Columbia, MO
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
The people
The people were so nice and understanding

JH
Jeffrey H.
Ashland, MO
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Jeffrey said the staff provided good work in a timely manner, and at a fair price.
This review was collected via phone interview by Customer Research Inc.

HD
Howard D.
Columbia, MO
Dodge Challenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Howard said he has had nothing but excellent service over the years.
This review was collected via phone interview by Customer Research Inc.

JS
Joann S.
Columbia, MO
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Joann said this business was fast and they take her to work if needed. They do a good job.
This review was collected via phone interview by Customer Research Inc.

KB
Katherine B.
Columbia, MO
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Katherine said the staff are always polite and they got her in at the last minute to service her vehicle.
This review was collected via phone interview by Customer Research Inc.

CW
Cole W.
Columbia, MO
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Cole said the staff is not to pushy, and only fix what needs to be fixed..
This review was collected via phone interview by Customer Research Inc.

LT
Lisa T.
Columbia, MO
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Lisa said the staff are always very friendly, helpful, and informative.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Columbia, MO
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
David said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RM
Roger M.
Columbia, MO
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Great service
I came in not expecting to be served because it was late afternoon and the place looked busy. I said I needed to get a state inspection and I got it. I was there 30 minutes at most.

LW
Larry W.
Harrisburg, MO
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Larry said the business is very efficient, thorough and professional.
This review was collected via phone interview by Customer Research Inc.

DT
Debbie T.
Columbia, MO
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Debbie said the service at the business was really good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 473 in total