Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

530 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


VD
Viola D.
Columbia, MO
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Location
Appointment by phone; car inspection, scheduling convenient and knowledgeable staff

MB
Mindi B.
Columbia, MO
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Mindi Berchman
My visits are always awesome!
Thank you

Verified Customer
Fulton, MO
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Great customer service
Great customer service! Quick in and out!

CS
Charlie S.
Centralia, MO
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Charlie said the customer service is always great.
This review was collected via phone interview by Customer Research Inc.

HS
Harold S.
Columbia, MO
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Harold said that he had no problem with the business and they did a good job. He was very satisfied with them.
This review was collected via phone interview by Customer Research Inc.

AB
Amy B.
Columbia, MO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Tires/Oil Change
Quality, friendly service!

TN
Trey N.
Fulton, MO
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Service
Great Service!

KM
Kerby M.
Columbia, MO
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Kerby said the employees took good care of his vehicle. They provided great service.
This review was collected via phone interview by Customer Research Inc.

KB
Kim B.
Columbia, MO
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
It was just a little thing
I needed to have wiper blades replaced during the first snow fall this season. They installed them for me quickly and got me on my way with a clear windshield.

CM
Claire M.
Columbia, MO
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Great service so I keep coming back
I've been bringing my Hyundai here for a few years now, and I have no complaints. They are honest, always explain my options, and the mechanics are professional. I'm a young woman and I cringe whenever I hear about the experiences my friends have had elsewhere (getting called "Little Lady," being convinced they need repairs that they really don't, having someone talk to them like a toddler). That has never happened to me at Columbia Car Care. They are professionals and their customer service is great.

CO
Cody O.
Columbia, MO
Pontiac G8
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Spoke with Valerie. She said they always give good service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Columbia, MO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Michael said the business was friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

KB
Kim B.
Columbia, MO
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Just what I needed
My car needed her 112000 mile check up and service. I was able to schedule it at a time that worked for me, they performed all the checks, and a few little things I wanted done,and got my car finished on time. I also liked that they did not try to snow me into buying things my car didn't need. I trust them to do the job that is needed, to do it right the first time, and to do it at a reasonable price.

ZM
Zach M.
Columbia, MO
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Zach said this business took a long time , but every thing else was fine. The staff were nice people.
This review was collected via phone interview by Customer Research Inc.

DF
Donna and Dennis F.
Harrisburg, MO
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Honest folks
Always fast, reliable service from people we trust.

MF
Mary F.
Hallsville, MO
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Mary said she really likes how this business takes care of her.
This review was collected via phone interview by Customer Research Inc.

SB
Sarah B.
Columbia, MO
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Sarah said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JB
Jerry B.
Columbia, MO
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Happy Customer
Great service, friendly people.

RA
Robert A.
Columbia, MO
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Robert said he got speedy service and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

JD
Jennifer D.
Columbia, MO
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018
the people are nice and they are quick with service and they do things right
The people are just very nice. I went to get a oil change and it was very quick and I like that . Some other places you have to wait forever to get car done. I trust them when they do my car. They don't over charge you for something that you do not need. over all it is a good business.

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