Reviews
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MARK P.
Foristell, MO
Mazda Tribute
Verified Customer
Repair of Mazda
We appreciated that Compare got our car right in and immediately fixed. That was great! Were not thrilled about the high cost to put in a new alternator, but were explained why. I personally was very surprised that, even though our bill was around $650.00, we were charged yet another $20 to use a credit card! Come on, really? Surely when a repair amount is rather high, you can extend grace and not charge a silly fee for the credit card. That doesn't seem like very good customer service.
Mrs. Mark (Nancy) Pitts
Mrs. Mark (Nancy) Pitts
Recommended
Bobby S. from Compare Automotive responded on 02/16/2019
We appreciate all of our customers very much and thank you for the good reviews the reason why we charge the credit card fee is because that is what the credit card companies charge us we have two choices we add the charges to all the bills our we can offer a cash discount if you don’t want to pay credit we feel it’s not fair to charge a fee to some one that is not using credit I know 20 dollars don’t seem like much but at the end off the month when you have to pay the credit card company 4000. To 5000 that is a lot of money to a small business we have 300 or more credit card customers each month I hope that helps and hope you understand why we do it that way I have the same reaction when a customers saves 20.00 the credit card company takes there part at the time of the transaction which we also don’t have to put that large amount aside each month and make sure we have enough to cover there part
AM
Alan M.
Foristell, MO
Chevrolet Astro Passenger
Verified Customer
Alan said that the place has been his mechanic for nineteen years, he won't go anywhere else.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bobby S. from Compare Automotive responded on 02/16/2019
Thanks for the review Alan
TG
TARA G.
Foristell, MO
Pontiac Grand Prix
Verified Customer
Always awesome
John and his crew are ALWAYS understanding and caring! They listen to your needs and understand your situation. They don’t try to upsell you but do try to make suggestions for preventative maintenance. They are an awesome company. I’ve sent several people to them and I will continue to use them!!!
Recommended
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DAN S.
Foristell, MO
Chevrolet Silverado SS
Verified Customer
Feel we can trust them, honest people
As above. People are honest and trustworthy
Recommended
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Dorthy M.
Wentzville, MO
Toyota RAV4
Verified Customer
Dorthy said this business is super nice to her.
Recommended
This review was collected via phone interview by Customer Research Inc.
BM
Ben M.
Wentzville, MO
Chevrolet Pickup
Verified Customer
Ben said the employees treated him really well.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Kenneth M.
Wright City, MO
Volvo
Verified Customer
Kenneth said the employees took care of his vehicle. They moved his service ahead.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Wright City, MO
Ford E550 Super Duty
Verified Customer
Easy laid back
Always great use them all the time
Recommended
SP
Scott P.
Wentzville, MO
Nissan Altima
Verified Customer
Scott said he had to wait longer than expected because a part was not the correct one, but overall the staff are good people.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Lynn W.
Wright City, MO
Ford Escape
Verified Customer
Lynn said she has used this business for fifteen years.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Robert G.
Winfield, MO
Ford Taurus
Verified Customer
Robert said this was a very good experience for him. The employees were very hospitable.
Recommended
This review was collected via phone interview by Customer Research Inc.
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SHARON L.
Wentzville, MO
Plymouth Voyager
Verified Customer
Honest and Friendly
I feel that I have always been treated honestly and in a fair and friendly manner.
Recommended
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Charlie W.
Foristell, MO
Chevrolet Silverado 1500
Verified Customer
Charlie said that his service went well at the place.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Bob M.
Lake Saint Louis, MO
Verified Customer
Bob said that the business did a really good job and were always nice and accommodating . He always has a good experience with the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Mike W.
Lake Saint Louis, MO
Toyota RAV4
Verified Customer
Mike said the business was prompt with the service they provided. They took care of the issues his vehicle was having and told him everything that they did. John took care of him.
Recommended
This review was collected via phone interview by Customer Research Inc.
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MIKE C.
Wentzville, MO
Ford Windstar Wagon
Verified Customer
Great service
Really appreciate the quick and great service. John was very helpful as always. Was a little disappointed about the up charge for credit card use which I was unaware of. Had I known I would have brought and pd by check and rated 5 stars. I accept some responsibility for this and will make sure I have a check next time.
Recommended
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TERRY F.
Lake Saint Louis, MO
Buick Regal
Verified Customer
Compare automotive is honest they do a good work they are a place you can count on to fix your vehicle
They do good work and compare automotive there a place you can count on to get your vehicle fixed and know that it’s done right
They stand behind their work
You can wait for your vehicle to be fixed in their waiting room ,or you can drop it off anytime of the day or night they have a dropbox or you can drop the key off after hours and they can work on it the next day for you . When we take our vehicles to a mechanic shop we want good service ,you get that at compare
They stand behind their work
You can wait for your vehicle to be fixed in their waiting room ,or you can drop it off anytime of the day or night they have a dropbox or you can drop the key off after hours and they can work on it the next day for you . When we take our vehicles to a mechanic shop we want good service ,you get that at compare
Recommended
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Tim A.
Wentzville, MO
Saturn Aura
Verified Customer
Tim said they put his new tires on and it works just fine.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Cory L.
Elsberry, MO
Toyota Corolla
Verified Customer
Cory said the staff at the business were friendly, helpful, and finished everything quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Manvel H.
Foristell, MO
Hyundai Santa Fe
Verified Customer
Manvel said he had really good service.
Recommended
This review was collected via phone interview by Customer Research Inc.