business image

Compass Automotive Group

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(385 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

Factory-trained technician/co-owner brings years of experience from the service side of the automotive industry to keep your vehicle running properly.
Allow us to help steer you in the right direction!
Factory-trained technician/co-owner brings years of experience from the service side of the automotive industry to keep your vehicle running properly.
Allow us to help steer you in the right direction!

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(518) 326-3687

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
103 Colombia TPKE Rensselaer, NY 12144
Compass Automotive Group's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(385 Reviews)

BS
gravatar
Brytney S.
Schenectady, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
My new go-to mechanic.
I cannot express how great my experience has been at Compass Automotive Group. They were patient with me as I have had to reschedule and truly listens to my concerns and does not try to sell me things I do not need. Kevin has been nothing but kind and so very helpful. They are efficient and thorough which gives me so much piece of mind when I leave their garage! 10/10 will be going back and reccommend everyone I know to them!

AC
gravatar
Allison C.
Castleton On Hudson, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Excellent as always
Kevin, Adam and the crew are amazing! We bring all four of our cars to them. They are genuine, trustworthy, honest and friendly. I can’t imagine going anywhere else!

TV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Lift installation and tires
Shout out to Kevin and Dan at Compass Automotive Group! What a great experience I have had with you. Couldn’t be more happy with the outcome. Can’t wait to get it on the trails! BDS 3” lift, 2.5” Fox Shocks, 35” Terra Grappler G3(with new rims)!! From start to finish and after care, you guys are hometown professionals.

JS
Jim S.
BMW 128i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Fast, reliable, friendly with a detailed explanation.
I left my BMW on Sunday for a Monday appointment. I received a detailed explanation of parts needed by mid afternoon Monday. Parts were ordered and installed and test run completed by early afternoon Tuesday.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Amazing
Had to get a wheel barring checked & it was quick really nice guys!

WR
gravatar
wendell R.
Albany, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Lancer
As usual, excellent service, very professional and super friendly!!!

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Kevin had my problem figured out resulting in zero diagnostic cost-
Extremely happy with the price and speed I was in and out in less than a day- thank you for honest work at more then fair price

SB
Sean B.
Albany, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/12/2025
verified customerVerified Customer
8
Excellent
Kevin and his team provide excellent customer service. They are timely and reliable and we look forward to future business dealings.

BF
Bruce F.
Albany, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Outstanding service
I’ve been using Compass Auto for years and couldn’t imagine anyone else taking care of my mechanical needs. These guys are too notch all the way. Great service with a can do attitude

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Honest, quality work
The mechanics at Compass are trustworthy, knowledgeable, skilled, and friendly!

NF
Nick F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
My 2024 Jeep Wrangler Rubicon build
All I have to say is, I’m glad I was recommended to go to Compass Automotive Group. Kevin, the owner and his staff know everything there is to know about a Jeep Wrangler. I had a stock Jeep when I went there and now a month later I have a jeep with a 3 1/2 inch lift, 20 inch rims,37 inch tires.,re-geared to 5.13 gears, and LED rock lights.. Kevin explained everything we ordered would fit what I wanted to do with my Jeep down the road. (Off-roading) Not only did he explain everything, he also educated me..When he or his staff started installing everything you could see right away that they love what they do by the quality work they do..They go over and beyond to make sure the finish project is done right and looks stock. All I can say is if you live around the Capital District and need anything done to your Jeep, call Kevin you will not be disappointed. I guarantee….

JC
John C.
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Tire change, oil change, fuel filter change
I give this business 5 stars. Very professional and courteous.

JC
gravatar
Joe C.
Delmar, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
1/3 of the price
Literally paid 1/3 of what I paid at the Audi stealership for an oil change, and done by mechanics that I trust a hell of a lot more.

HC
Hector C.
New York
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
Category: Service
Hector said he was great.
Recommended

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Quick and easy to work with
Kevin was quick and easy to work with
He got me in fast and my repair is done fast.
I would definitely recommend compass auto
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.