Overview

Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5rating 4.47

144 Reviews

92% Would Recommend
Latest Review 5 months ago

Reviews


WY
William Y.
Palmdale, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018
You can trust Complete Auto Repair
Hello my name is William and I apologise to Robert and Complete Auto Repair for the rude review that my ex-girlfriend left in my name about the company.. it's a great place to take your car for Auto Repair

WY
William Y.
Palmdale, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/15/2017
This place sucks
Hello yes I'm a customer of Complete Auto Repair and just wanted to let other customers now don't leave the car they will steal your stuff with the owner's consent besides the fact that when you go there there's a police officer they're collecting all the money that is brought into the store because they're being sued by all their customers that they have either screwed over or messed up there car. This is the worst automotive shop ever been to besides the mechanics not knowing what they're doing the owner takes pride in screwing people over his name is Robert and he's the worst person I would rather walk before I take my car there to get fixed again.

SL
Steven L.
Palmdale, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Steven said they were really good.
This review was collected via phone interview by Customer Research Inc.

VH
Victor H.
California
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Victor said he didn't have any bad experiences. The staff did a good job.
This review was collected via phone interview by Customer Research Inc.

RG
Rosa G.
Palmdale, CA
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2017 Category: Service
Rosa said everything was good at first. They could not find the part. She had to go back and forth for a week.
This review was collected via phone interview by Customer Research Inc.

JR
Justin R.
Palmdale, CA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Justin said the receptionist is pretty awesome, and they provide him with text message updates. The owner is pretty cool as well.
This review was collected via phone interview by Customer Research Inc.

JL
Jose L.
Palmdale, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Jose said the business provides great service.
This review was collected via phone interview by Customer Research Inc.

JG
James G.
Palmdale, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
James said the business is good, and they provided good customer service. They are friendly.
This review was collected via phone interview by Customer Research Inc.

CF
Carlos F.
Palmdale, CA
Infiniti G35
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/23/2017 Category: Service
Carlos said this business did not know what they were doing by telling him that his smog would not pass. He said the machine kept acting up and they would not pass his smog. He wasted his time having to go to two other mechanics to find out that there was nothing wrong with his smog. He took pictures and went back to this business to show them proof that his smog would pass and he was being robbed of his money because they would not pass him on the smog. After showing pictures they did pass him on his smog because he was correct and nothing was wrong. However, he is never going back.
This review was collected via phone interview by Customer Research Inc.

JH
Janelle H.
Palmdale, CA
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2017 Category: Service
Janelle said this business was pretty great.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Palmdale, CA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Michael said they did a good job. It was pretty quick.
This review was collected via phone interview by Customer Research Inc.

DM
Donato M.
Palmdale, CA
Chevrolet Chevy Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Donato said the business put back the hubcap, but the hubcap was loose. It was only a minor thing.
This review was collected via phone interview by Customer Research Inc.

SD
SHAMBHU D.
Palmdale, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017
They match the price. That is great.
I was at Complete Auto Repair for my brake pad change. Dealer quoted over $500 whereas I called one place and they told $190 to $220. This place gave me a quote of $284. I ask them how come your's is expansive. They said they will match. That is good. I feel happy so I don't have to go other place. Beside, while they were repairing, I went to In-n-Out burger and had my lunch and wait for repair.

EM
Edgar M.
Lancaster, CA
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Edgar said this business helped him and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

IC
Iris C.
Palmdale, CA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2017 Category: Service
Iris said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JK
Jacob K.
Lancaster, CA
Mazda Protege5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2017 Category: Service
Jacob said the business took longer than promised and could of had better communication.
This review was collected via phone interview by Customer Research Inc.

DA
David A.
Acton, CA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
David said he has three vehicles that he has been taking to this business. He has been beginning to understand the process. The technician shares with him what needs to be done, what can wait and the effects of the service. He appreciates this aspect of the business.
This review was collected via phone interview by Customer Research Inc.

RT
Rosa T.
Palmdale, CA
Nissan Maxima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2017 Category: Service
Rosa said this business was fine. The staff was friendly and they did the job professionally.
This review was collected via phone interview by Customer Research Inc.

RM
Richardo M.
Lancaster, CA
Lexus SC 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Ricardo said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

AG
Abel G.
Littlerock, CA
Mazda 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Abel said it was a good experience, and he did not have much trouble.
This review was collected via phone interview by Customer Research Inc.