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Complete Auto Service, Big Lake

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(742 Reviews)
89
Write a Review
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Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Since 1996, Complete Auto Service has provided motorists in the Big Lake, MN area with comprehensive auto repair services that include Car Care Services, Brakes, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Internal Engine Services, Heavy-Duty Services, Since 1996, Complete Auto Service has provided motorists in the Big Lake, MN area with comprehensive auto repair services that include Car Care Services, Brakes, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Internal Engine Services, Heavy-Duty Services, Towing and Miscellaneous Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives.

For a high-performing vehicle, trust Complete Auto Service with your car, truck, or van. To learn more about the services we offer, please contact us by phone at 763-263-7867 or send us an email. We also invite you to learn more about our dedication to you, our valued customer. ...more

Categories
Car Maintenance, Repair Shop, Auto Repair
Contact
(763) 263-7867
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
101 Lake Street S Big Lake, MN 55309
Get Directions

Affiliations

Complete Auto Service, Big Lake's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(742 Reviews)
Write a Review
Recent Reviews
Verified Customer
Hopkins, MN
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Excellent Service!
I trust Complete Auto to take care of my vehicle and be efficient with my time.
ES
ERIC S.
Big Lake, MN
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Outstanding Service!
Next day appointment was set up and the whole process was excellent. Great explanation of services and no upsell or oversell. I come here for all my family vehicle needs.
MJ
MATT J.
Big Lake, MN
Ford Edge
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2025
verified customerVerified Customer
9
Exhaust Fix
Separation of my Ford Edge's exhaust flex pipe finally snapped on a Friday at the wrong time. Was able to get an appointment held with Complete the following Monday. After being allowed to bring in aftermarket parts to get the job done, they had the new pipe and clamp on in about 30 minutes. Front counter staff was very willing to work with me on price, parts even referring me to an exhaust business south of us to do a Weld job (that business was booked). If I were to give a critical comment, their text notification states they will call you to confirm your appointment the next business day, but that never happened on that Monday. I had to call in to make sure my appointment was confirmed before driving over.
Michell W. from Complete Auto Service, Big Lake responded on 07/16/2025 09:52 AM

Thank you for the business. We appreciate the feedback. 

PH
PAUL H.
Waconia, MN
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Great job.
Good communication
Michell W. from Complete Auto Service, Big Lake responded on 07/16/2025 09:52 AM

Thank you for the business and the five star review!

CZ
CINDY Z.
Albertville, MN
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/15/2025
verified customerVerified Customer
9
Oil change
Everyone is very helpful and curious. Willing to answer any questions that I had.
Michell W. from Complete Auto Service, Big Lake responded on 07/16/2025 09:55 AM

Thank you for the business. See you next time. 

CV
gravatar
CHRIS/MELISSA V.
Big Lake, MN
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Older Vehicle
Great job once again. MJ need a full service done on her 2008 Hyundai. You met her needs with the radiator flush, tranny flush and brakes. Thank you. I feel that her vehicle is ready once again. Good job!
Michell W. from Complete Auto Service, Big Lake responded on 07/16/2025 09:55 AM

Thank you for the business and the five star review!

MK
MARY K.
Big Lake, MN
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Excellent service
I came in last week about a noise my car was making. Dan was very quick to tell me what it was, and set up a day that worked for me. I brought it back in the 3rd of July, and asked if they could also check another issue for me. They quickly figured out what needed to be done, and started work on one of the issues, which was a bad tie rod on the front, and a loose bearing on the rear. Dan gave me a car to use while they worked on mine. It rides perfect now. I have another appointment next week for the other issue. Everyone there is very pleasant to work with.
Michell W. from Complete Auto Service, Big Lake responded on 07/11/2025 04:36 AM

Thank you for the business and all of the kind words. See you soon! 

LK
LUCY K.
Big Lake, MN
Ford Bronco
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Great service again!
Now my place to go for oil changes! Friendly and honest staff!
Michell W. from Complete Auto Service, Big Lake responded on 07/11/2025 04:36 AM

Thank you for the business!

CO
CHARLES O.
Becker, MN
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Wonderful
Great work. Clean, helpful, friendly, great people.
Michell W. from Complete Auto Service, Big Lake responded on 07/11/2025 04:36 AM

Thank you for the business and the five star review!

JD
JULIE D.
Zimmerman, MN
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Muffler installed
They did a great job, finished when said to be done, upfront with me
Michell W. from Complete Auto Service, Big Lake responded on 06/28/2025 10:21 AM

Thank you for the business and all of the kind words!

RA
RICK A.
Big Lake, MN
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Great job again
They took care of my mustang gt. Just how I wanted.
Michell W. from Complete Auto Service, Big Lake responded on 06/28/2025 10:21 AM

Thank you for the business!

MG
MICHAEL G.
Big Lake, MN
Dodge Magnum
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Quick & prompt service
Provided excellent service and keeps me informed of any changes that may occur.
Michell W. from Complete Auto Service, Big Lake responded on 06/28/2025 10:22 AM

Thank you for the business and the five star review!

CV
gravatar
CHRIS/MELISSA V.
Big Lake, MN
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Service
Thank you! Your group is first rate. Always professional and treats our family like your family! Thank you!
Michell W. from Complete Auto Service, Big Lake responded on 06/28/2025 10:21 AM

Thank you for the business and all of the kind words!

CV
CRAIG V.
Monticello, MN
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Wiring issue
Very clean office and work area. Friendly service with very fair pricing. Couldn’t be happier.
Michell W. from Complete Auto Service, Big Lake responded on 06/28/2025 10:22 AM

Thank you for the business. 

ME
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MARY E.
Big Lake, MN
Saturn VUE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2025
verified customerVerified Customer
9
Saturn brakes
This group have been keeping my vehicles in Great running shape.They are always nice and go out of their way to explain what they are doing.Iwll recommend them everytime.
Michell W. from Complete Auto Service, Big Lake responded on 06/28/2025 10:21 AM

Thank you for the business!

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