Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

223 Reviews

96% Would Recommend
Latest Review about 2 months ago

Reviews


MC
Michael C.
Virginia
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Michael said they had fixed his sunroof but it started leaking again . He said he took it back and they fixed it for free.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
VA
Cadillac CTS Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Michael said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CG
Christopher G.
Norfolk, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Christopher said everything was good.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Amherst, VA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
John said he's been going to this facility forever and recommends them.
This review was collected via phone interview by Customer Research Inc.

AT
ANGELA T.
Norfolk, VA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Excellent service with superior rates.
The team here worked fast and efficiently to provide quality service.

MB
Margaret B.
Virginia Beach, VA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Margaret said the waiting room was nice, bright, clean and cool. The employees offered her a ride home. She was impressed with the employees' diversity.
This review was collected via phone interview by Customer Research Inc.

BL
Bill L.
Virginia Beach, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Bill said he has been going to the business for a long time.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Norfolk, VA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019
Great experience!
Thess folks do all of my auto repair.They are knowledgeable,honest,quick,charge fair prices, and are a pleasure to deal with.They communicate well what the status of your vehicle is and they look out for their customer's best interests.These guys and girls are the best.

LM
Lise M.
Norfolk, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Lise said the staff was great, they got her in and did a good job.
This review was collected via phone interview by Customer Research Inc.

TB
THOMAS B.
Norfolk, VA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Expert Diagnostics, Integrity, Communication
The electrical and electronic systems on modern vehicles include an ever-increasing assortment of sensors, microprocessors and actuators. As wiring ages, insulation deteriorates, contact surfaces corrode. On older vehicles, the possibilities suggested by a Check Engine Light can induce clinical depression.

Complete Automotive has the diagnostic equipment, and the skilled technicians to operate the equipment and analyze and interpret the diagnostic data, to pinpoint problems and solve them. No expensive guesswork with new parts. No evasive phone tag. Just straightforward business. And they'll change your oil and rotate your tires. Love these guys.

LB
Lindsey B.
Virginia Beach, VA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Lindsey said the business did some service work on her vehicle, and they did it in half the time. She added they didn't try and up sale on anything else.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Virginia Beach, VA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Joe said the service was done quickly and he got back on the road.
This review was collected via phone interview by Customer Research Inc.

TS
Terry S.
Virginia Beach, VA
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Terry said the service was good.
This review was collected via phone interview by Customer Research Inc.

KM
Kenneth M.
Virginia Beach, VA
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Kenneth said the employees were easy to work with. They provided excellent service.
This review was collected via phone interview by Customer Research Inc.

CW
CYNTHIA W.
Virginia Beach, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
The staff and technicians are extremely cordial and efficient.
Whenever I enter with an automotive problem or concern, I am treated as if my issue is the only one in the shop. Their work is excellent!

ED
ELVIN D.
Norfolk, VA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Inspection
Pleased as always

Verified Customer
Virginia Beach, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Courteous and fast
I came in for a tire repair and oil change made the appointment they got me in and out and was priced fairly

LK
LENDALL K.
Arlington, VA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Fast Professional Service
I got my 2006 Chevy truck out of storage and drove it over to Complete Automotive for the annual safety inspection. As I pulled up I saw smoke rising from under the hood. A tech quickly identified the issue as leaking transmission fluid. CA completed the inspection and replaced the lines by the end of the day, taking care of a couple of "old-timers!" Great service! Thank You! Len

PJ
PAT J.
Portsmouth, VA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019
My car was serviced and I got a text to pick it up. I was so happy.
Excellent service. I will be coming back.

BL
Bill L.
Virginia Beach, VA
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2019 Category: Service
Bill said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 223 in total