Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

448 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


CF
Casey F.
Columbia, SC
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Casey said the business provided the best service in town and they were also very trustworthy.
This review was collected via phone interview by Customer Research Inc.

AM
Amanda M.
Columbia, SC
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Amanda said her overall experience with the business was great. The staff were very accommodating, she called one morning and they told her she could bring it in later that day for service. The service was done in an hour and a half, which she was thankful for, and the price was good.
This review was collected via phone interview by Customer Research Inc.

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Allen H.
Columbia, SC
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Allen said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

JK
Justin K.
Columbia, SC
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Justin said the service was great and he did not have to take it back to the business.
This review was collected via phone interview by Customer Research Inc.

DH
Dusti H.
Columbia, SC
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Dusti said the service was great. The employees took great care of her, did a great job and she loves them.
This review was collected via phone interview by Customer Research Inc.

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Sherrie M.
South Carolina
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Sherrie said the facility provided good service in a timely manner, and it was not crowded.
This review was collected via phone interview by Customer Research Inc.

AO
Archie O.
South Carolina
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Pat. She said they get good service from the business.
This review was collected via phone interview by Customer Research Inc.

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Jim G.
Columbia, SC
Mazda Mazda5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Spoke with Jim's wife. She said they have gone to the business for years and are always taken care of. The staff is helpful and able to get vehicle maintenance done in a quick manner.
This review was collected via phone interview by Customer Research Inc.

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Andrew L.
South Carolina
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Andrew said the service was great.
This review was collected via phone interview by Customer Research Inc.

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Enrico S.
Columbia, SC
Ford Thunderbird
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Spoke with Carol. She said they made her vehicle safe, and she appreciates that.
This review was collected via phone interview by Customer Research Inc.

TS
Tav S.
Columbia, SC
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Tav said the mechanic did a great job and this facility has the friendliest staff he's ever worked with.
This review was collected via phone interview by Customer Research Inc.

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Jenifer S.
Columbia, SC
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Jenifer said the work turned out great and it was done on time. She really appreciates the staff being so honest, friendly and polite.
This review was collected via phone interview by Customer Research Inc.

MG
Matthew G.
Columbia, SC
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Matthew said the staff at the facility is really nice and got his vehicle done early. He was in and out.
This review was collected via phone interview by Customer Research Inc.

JH
Jonathon H.
Columbia, SC
Toyota Sequoia
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018 Category: Service
Jonathan said the service was pretty good but a little expensive.
This review was collected via phone interview by Customer Research Inc.

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Blake A.
Columbia, SC
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Blake said the business does a great job.
This review was collected via phone interview by Customer Research Inc.

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BRIAN D.
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Honest estimate
Nice to find a repair company that honors their estimate. In fact, final invoice was less than expected. Managing expectations is really valuable.

CW
CALVIN W.
Columbia, SC
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
The service is wonderful and professional at Complete Car Care, Inc.
I took my car to Complete Car Care and Patrick was very helpful. He explained what the symbol was that I was getting on my car. The staff, that is very professional and efficient, solved the problem with my car in a few hours. So thankful for them!

RS
ROY S.
Columbia, SC
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Personal Attention, Great Technical Work
My husband and I have been taking our cars to Complete Car Car for years. The times I've waited on my car, it's been obvious to me that other folks have done the same. Bill in particular makes it a point to call everyone by their name when they walk in the door (how he remembers everyone, I don't know!). If it's a new customer, I'm sure he's committed their name and face to memory by the time they walk out the door! So that's one highlight, but it's not the main reason why we keep bringing back our cars year after year. That's because of the great work the guys do on our vehicles. Whether it's changing the oil or replacing worn out brakes, the folks at CCC do their work well and in a timely fashion. We've never been dissatisfied with the work done by the mechanics at Complete Car Care.

MR
Max R.
Columbia, SC
Toyota Yaris
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Max said she's been going to this facility for a long time and feels that she can trust them and that they are honest with her.
This review was collected via phone interview by Customer Research Inc.

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Brandon G.
Columbia, SC
Acura TSX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Brandon said the experience was good and he didn't have any problems. The process was smooth and easy.
This review was collected via phone interview by Customer Research Inc.