Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

225 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


MP
MARK P.
Columbia, SC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Great job
Awesome job as always. Thank you.

MP
MARK P.
Columbia, SC
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Outstanding service
Williams Auto provides professional courteous service. The staff is personable and are concerned with ensuring that your vehicle is cared for on the highest level of automotive professionalism.
Wouldn’t take my vehicles anywhere elsewhere but Williams Auto!

BW
Bernice W.
West Columbia, SC
Cadillac CTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Bernice said she needs to have some other parts put on still before the vehicle will run normally.
This review was collected via phone interview by Customer Research Inc.

MG
Mathew G.
Columbia, SC
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Mathew said that he had no problems with the place and the work was professionally done.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Columbia, SC
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Fast quality service
I have had two occasions where I was in need of repairs to my fleet van. Because I depend on it for 90% of my work when it’s down I can’t do my job.
Each time I have come in for repairs you have
Taken me in and made repairs while I waited
And got me back on the the road again.
Being over our fleet it’s good to have found a company like yours Palmetto Citizens Federal
Credit Union thanks you for your great service.
Erica from Williams Auto And Truck Repair responded on 09/19/2018

TAHNK YOU FOR YOUR BUSINESS!

Erica from Williams Auto And Truck Repair responded on 09/19/2018

THANK YOU FOR YOUR BUSINESS!


EK
EUGENE K.
Columbia, SC
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
The people are great and the business is A one.
The business is great and people who work there is very professional. I will bring my vehicles back for service.
Erica from Williams Auto And Truck Repair responded on 09/19/2018

THANK YOU FOR THE GREAT REVIEW!


Verified Customer
West Columbia, SC
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great company and service
I went in there to get a break job done and they didn't try to rip me off. They told me what I needed to do without spending a huge amount of money.
Erica from Williams Auto And Truck Repair responded on 09/19/2018

WE JUST WANT EACH CUSTOMER TO FEEL COMFORTABLE WITH EACH REPAIR. WE AIM TO  ALWAYS GIVE A FAIR PRICE. THANK YOU


Verified Customer
Blackville, SC
Mitsubishi Lancer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Honet, good work.
Friendly service, honest work
Erica from Williams Auto And Truck Repair responded on 09/19/2018

THANK YOU!


SH
Scott H.
West Columbia, SC
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Spoke with Rachael. She said the business fixed her vehicle successfully and everything has been fine since.
This review was collected via phone interview by Customer Research Inc.
Erica from Williams Auto And Truck Repair responded on 09/12/2018

THANK YOU FOR YOUR BUSINESS!


EB
EUGENE B.
Columbia, SC
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
JOB WELL DONE
REPAIRS WERE PERFORMED ON MY VEHICLE AND APPEARS TO HAVE CORECTED PROBLEM. FRIENDLY AND PROFESSIONAL STAFF. ONLY NEGATIVE IS I WAS NOT CONTACTED PRIOR TO REPAIRS BEING DONE. WHILE COST OF REPAIRS WAS REASONABLE, A BILL (CLOSE TO $600) COULD HAVE BEEN A PROBLEM TO PAY FOR OTHERS.
Erica from Williams Auto And Truck Repair responded on 09/10/2018

THANK YOU FOR THE GREAT REVIEW. NEXT TIME YOU COME IN JUST REMIND US TO CALL WITH ESTIMATE BEFORE REPAIRS.


BB
BERYLE R. B.
Columbia, SC
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
service
A dependable place to receive auto/ truck repairs. Have rendered his service for over 15 yrs.

BT
BILL T.
Lexington, SC
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Oil Change
Brought vehicle un for oil change....in and out in 45 min or less. Always good service and thorough work
Erica from Williams Auto And Truck Repair responded on 09/12/2018

THANK YOU


MS
Michael S.
South Carolina
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Michael said they allow him to pop in whenever he wants to. They put him to the front of the line and he never has to wait and never has to wait long. He said it seems to him they put their customers first..
This review was collected via phone interview by Customer Research Inc.
Erica from Williams Auto And Truck Repair responded on 09/12/2018

YES WE DO PUT OUR CUSTOMERS FIRST. THANK YOU, HOPE TO SEE YOU AGAIN FOR YOUR NEXT VEHICLE SERVICE.


JD
JACK D.
Hopkins, SC
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Great work at a great price, friendly
I wasn’t going to come back here because they charged me $80 to scan my car when I already knew what was wrong. (Auto zone did it free two days before) but I was in West Columbia and needed my car fix and reluctantly went back. I’m glad I did they have. Been friendly. The work is spot on and they do it for a good price. Just recently I took my RAV4 in I ask them to look at the brakes while doing my oil change. They told me I had just a little more life on those brakes. They could have ripped me off but did. I’m glad I was forced to go back.
Erica from Williams Auto And Truck Repair responded on 09/07/2018

I AM SO HAPPY THAT YOU CAME BACK. WE APPRECIATE YOUR BUSINESS. YES WE DO CHARGE A DIAGNOSTIC FEE. EVERY JOB WE PERFORM WE BACK IT UP WITH A GUARANTEE. SAYING THAT WE HAVE TO DIAGNOSE EACH VEHICLE FOR OURSELF. THAT WAY WE ARE FIXING WHAT YOUR VEHICLE NEEDS. AGAIN THAT FOR YOUR BUSINESS AND THE GREAT REVIEW.


SC
Stanley C.
Saint Matthews, SC
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Stanley said the owner did pretty good work.
This review was collected via phone interview by Customer Research Inc.
Erica from Williams Auto And Truck Repair responded on 09/07/2018

THANK YOU


RB
Rummy B.
Hopkins, SC
Pontiac Grand Am
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/23/2018 Category: Service
Rummy said he likes the facility but the last time it did not work out to properly. He said Marvin does good work but the next time when he brings his vehicle in they should give him a little bit more of a grace period before they start work. He would like to be contacted.
This review was collected via phone interview by Customer Research Inc.

CW
Christina W.
South Carolina
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Christina said the service was good. The employee was good to her, friendly, understood her and took her seriously. She's been a customer for several years now.
This review was collected via phone interview by Customer Research Inc.
Erica from Williams Auto And Truck Repair responded on 09/12/2018

HANK YOU.


SK
Spencer K.
Columbia, SC
Suzuki Reno
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Spencer said the service was done very well. The employees made sure if he needed anything extra done, first they would talk to him. The business is very convenient and the staff is nice.
This review was collected via phone interview by Customer Research Inc.
Erica from Williams Auto And Truck Repair responded on 09/07/2018

THANK YOU FOR THE GREAT REVIEW!! ESPECIALLY FOR YOUR BUSINESS. HOPE TO SEE YOU AGAIN AT YOUR NEXT SERVICE.


SL
Sarah L.
Columbia, SC
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Sarah said that the place is simply the best. She has been a customer for a long time and they are the greatest.
This review was collected via phone interview by Customer Research Inc.
Erica from Williams Auto And Truck Repair responded on 09/19/2018

THANK YOU!


TC
Tiny C.
West Columbia, SC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Tiny said the work was done well and she had no problems with her vehicle after picking it up. The mechanic she worked with was very pleasant.
This review was collected via phone interview by Customer Research Inc.
Erica from Williams Auto And Truck Repair responded on 09/19/2018

THANK YOU


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