Reviews
BT
BILL T.
Lexington, SC
Subaru Forester (Natl)
Verified Customer
Reduced repair costs by half by researching and finding an aftermarket part
Initial cost of catalytic converter repair was $1200+.Erica and Marvin did some research and found a dependable aftermarket part that reduced costs several hundred dollars.
Recommended
EJ
EDDIE J.
Columbia, SC
Ford E-250 Super Duty
Verified Customer
I depend on my van to do my work. When It’s down little work is done.
I came by on a Thursday morning and made an appointment for Friday morning first thing.
Noting I thought I had a bad alternator bearing.
After breaking it down you found it was not the alternator bearing but the belt tensioner
Bearing.
You could have charged a large amount and not changed the alternator but you were honest and very fair in the repairs.
You have always given Fast quality service every time I come in.
I tell everyone to bring their car or truck to you..
Keep up the good, honest service.
Palmetto Citizens Federal Credit Union
Noting I thought I had a bad alternator bearing.
After breaking it down you found it was not the alternator bearing but the belt tensioner
Bearing.
You could have charged a large amount and not changed the alternator but you were honest and very fair in the repairs.
You have always given Fast quality service every time I come in.
I tell everyone to bring their car or truck to you..
Keep up the good, honest service.
Palmetto Citizens Federal Credit Union
Recommended
Verified Customer
Columbia, SC
Honda Accord Cpe
Verified Customer
Good Service
Always receive great service from Mr. Williams and his crew. They are efficient, thorough and courteous.
Recommended
RT
RICHARD T.
Charlotte, NC
Dodge Pickup
Verified Customer
Priority service
I was traveling through town when an issue occurred with my vehicle that required immediate attention. Looked online at several facilities and decided on trying this one. Called them, explained that I was traveling through town and needed a quick turnaround so I could be back on the road. When I arrived at the garage, the owner came out and immediately looked at my vehicle. After diagnosing the issue explain to me what the issue was and what it would take to repair it. They moved another vehicle out of the garage so that they could start making the repairs on my vehicle immediately. They even took me to my hotel as the repairs were not going to be complete till the following morning. Completed the repairs in a very timely manner so that I could be back on the road traveling again. Great people to deal with and go the extra step to help you.
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU FOR THE GREAT REVIEW. HOPE YOU HAD A SAFE TRIP HOME.
Erica from Williams Auto And Truck Repair responded on 02/06/2019
THANK YOU FOR THE 5 STAR REVIEW. WE WERE MORE THEN HAPPY TO BE ABLE TO SERVICE YOUR VEHICLE. HOPE YOU HAD A SAFE TRIP HOME.
MA
Mary A.
Lexington, SC
Kia Rio
Verified Customer
Mary said William was honest. He provided good service. She appreciated her service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU SO MUCH MRS. ATKINS, YOU HAVE BEEN A LONG TIME CUSTOMER AND WE APPRECIATE YOUR BUSINESS.
SD
SUSIE D.
Blythewood, SC
Hyundai ELANTRA
Verified Customer
Great experience!
Excellent! Fast, professional and great customer service!
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU SUSIE DAY!!!
KA
KELLI A.
Lexington, SC
Chevrolet Cobalt
Verified Customer
Honest, thorough, dependable
Can't go wrong with William's Auto!
Recommended
JH
JOANN H.
West Columbia, SC
Kia Sorento
Verified Customer
great work, good people
The work I need is always done in a very timely manner. Always with the best quality parts .
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
MRS. JOANN YOU ARE TOO SWEET. THANK YOU!
BT
BILL T.
Lexington, SC
Mazda Mazda6
Verified Customer
Great customer service
Marvin and his crew have consistently provided excellent customer service over the many years I have used them for routine or major service.
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU FOR THE GREAT REVIEW, WE TRY TO DO OUR VERY BEST EVERY TIME.
KJ
KELVIN J.
Columbia, SC
BMW 3 Series
Verified Customer
Excellent job
Outstanding work, excellent pricing
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU SO MUCH FOR YOUR BUSINESS!!!
LS
LINDA S.
Hopkins, SC
Hyundai Elantra
Verified Customer
Great auto repair shop
The staff was friendly and knowledgeable. The work was done on time and the quality of the work was done to my satisfaction.
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU WE ARE ALWAYS HERE FOR CUSTOMER SATISFACTION!!!
WT
WILLIAM T.
Cayce, SC
Toyota Camry
Verified Customer
Awesomenpeole
Theya re always friendly and honest
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
HELLO MR. THOMAS THANK YOU FOR THE GREAT REVIEW!!!
WT
WILLIAM T.
Cayce, SC
Chrysler 200
Verified Customer
Friendly and honest
Williams auto is number one in my book.
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU AGAIN!!
Verified Customer
Columbia, SC
Ford Explorer Sport Trac
Verified Customer
Very Dependable and honest
You must try him. You won't want anyone else to service your vehicles.
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU, I AM HAPPY YOU ARE PLEASED WITH OUR SERVICE.
MP
MARK P.
Columbia, SC
Nissan Frontier
Verified Customer
Professional
Always received great service. Wouldn’t trust my vehicles to anyone else.
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU MR. PRICE, YOU HAVE TO COME BY AND SEE US. HOPE THE FAMILY IS WELL.
VD
VICKIE D.
West Columbia, SC
Chrysler 200
Verified Customer
Customer service
Great customer service
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU
Verified Customer
Columbia, SC
Toyota Camry
Verified Customer
Toyota service experience
As usual I was very pleased with my last visit. The entire staff was pleasant and professional.I was very satisfied with my service experience.
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU VERY MUCH FOR THE GREAT REVIEW. YOUR BUSINESS IS GREATLY APPRECIATED.
MC
MICHAEL C.
Saint Matthews, SC
Lexus IS 350
Verified Customer
Always do excellent work
Marvin takes good care of all our vehicles.
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU!!
EB
EUGENE B.
Columbia, SC
Ford Escape
Verified Customer
FORD ESCAPE
HAD WORK DONE ON MY FORD ESCAPE A COUPLE OF MONHS AGO. UNFORTUNATELY THE PART WHICH WAS INSTALLED WAS APPARENTLY DEFECTIVE SO I HAD TO BRING MY VEHICLE BACK TO WILLIAMS AUTO. THEY REPLACED THE OLD PART AND PUT IN A NEW ONE AT NO COST. YES, AT NO COST. I'M VERY PLEASED WITH THE WORK AND CUSTOMER SERVICE OF THIS BUSINESS.
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU AND DO APOLOGIZE AGAIN FOR THE DEFECTIVE PART. IT HAPPENS TO THE BEST OF US BUT WE DO OUR BEST TO MAKE EVERYTHING RIGHT.
Verified Customer
Blackville, SC
Mitsubishi Lancer
Verified Customer
Honest work.
Williams Auto has always been reliable and dependable.
Recommended
Erica from Williams Auto And Truck Repair responded on 02/01/2019
THANK YOU VERY MUCH!