Since 1988, Cortez Car Care has offered the people of Beaumont, TX reliable automotive repair and service options. When it's time to have your vehicle checked out just contact our team!
We can replace and repair shocks and struts. We can replace engines and transmissions. All of our work comes with a 12/12 warranty, unless expressed
Since 1988, Cortez Car Care has offered the people of Beaumont, TX reliable automotive repair and service options. When it's time to have your vehicle checked out just contact our team!
We can replace and repair shocks and struts. We can replace engines and transmissions. All of our work comes with a 12/12 warranty, unless expressed otherwise. Visit our website, cortezcarcare.com or call 409-835-0457 today for assistance!
...more
Verified CustomerHi Mary,
You were not charged for a diagnostic due to the fact that there was not enough data or symptom at the time to be able to provide you with a definitive recommendation to correct your issue. As we discussed previously, you can bring the car back when you are able to leave it with us for a longer period of time and when the symptom has worsened. If you believe it has worsened then of course bring it in for us to attempt diagnosis again. We were able to feel the "jerk" and did check for the usual causes of such a symptom however none of those items were worn enough for us to say they would correct your issue with certainty. We will reach out by text to address the issue further and coordinate a drop off date and time that works for you.
Thank you, Dora C.