Coughlin Hyundai of Heath


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

528 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.08333/5Overall Rating 2.08333/5rating 2.08333rating 2.08333rating 2.08333
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and friendly"
Audra is the best! Friendly and knowledgeable..
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/20/2017 02:11 PM
Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change/tire rotation"
A little pricey.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 04:37 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/20/2017

Thank you so much for the 4 Star review!

Audra Croft
Service Advisor 
740-928-9000
Jack G. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal service with a smile"
The young lady at the service desk is what makes Coughlin great. Always has a great attitude, knows her job, and answers all my questions accurately.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 12:19 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/20/2017

Thank you so much for the 5 Star review! 

Audra Croft
Service Advisor 
740-928-9000
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Great
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:48 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/19/2017

Thank you so much for the wonderful review! 

Audra Croft
Service Advisor 
740-928-9000
Sara N. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Friendly
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 04:48 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/19/2017

Thanks so much for the 5 Star review!

Audra Croft
Service Advisor 
740-928-9000
Gary C. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I do not live in the area so I was not familiar with the dealership. I was attended to in a very professional manner. "
I broke down on the road with a flat tire. I was towed to the dealership for repairs. A new tire had to be located and a special messenger was sent to bring it back. I was updated regularly on the progress. Audra in the service department was very helpful and made what could have been a very unpleasant experience tolerable. She should be commended.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/17/2017 08:12 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/18/2017

Thanks so much for the wonderful review! Glad you made it home safely! 

Audra Croft
Service Advisor 
740-928-9000
Paula M. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Employees"
Very friendly, yet professional and accommodating employees, always get in and out promptly.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:15 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/17/2017

Thank you so much for the review!

Audra Croft
Service Advisor 
740-928-9000
JAMES E. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excelent car dealer!"
Personal, friendly service done competently!
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 12:21 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/12/2017

Thanks so much for such a wonderful review! 

Audra Croft
Service Advisor 
740-928-9000
Stephen D. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Friendly Service"
Great people in service. Job done quickly and a recall also done. Would highly recommend.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 10:42 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/11/2017

Thanks so much for the review! 

Audra Croft
Service Advisor 
740-928-9000
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good oil change"
Arrived for my appointment for an oil change on time and the car was promptly serviced.
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 06:33 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/11/2017

Thank you for the 5 star review! 

Audra Croft
Service Advisor 
740-928-9000
Holly C. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Coughlin Hyundai is great! I would highly recommend them to anyone.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/06/2017 07:02 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/07/2017

Thank you for the 5 Star review! 

Audra Croft
Service Advisor 
740-928-9000
Verified Customer on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire replaced quickly and efficiently!"
As always, my most recent visit to the Service Dept. at Coughlin Hyundai was a good one. My low tire pressure indicator had come on, and the people at Coughlin Hyundai discovered I had somehow picked up a nasty-looking screw in the side of one of my tires. They installed a brand new tire quickly and efficiently and I was soon on my way again. Everyone in the Service Dept. at Coughlin Hyundai deserves gold stars - - especially Audra, the service advisor - - because I always receive good service there, whether it's for oil changes or 15,000-mile maintenance or anything.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 10/06/2017 03:49 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/06/2017

We appreciate your 5 Star review! Thank you very much. 

Audra Croft
Service Advisor 
740-928-9000
Mary M. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
":)"
:)
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/04/2017 10:27 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/04/2017

Thanks so much for your review! 

Audra Croft
Service Advisor 
740-928-9000
PEARL T. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
I like it
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/04/2017 07:22 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/04/2017

Thank you very much for the review! 

Audra Croft
Service Advisor 
740-928-9000
Barry L. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast & friendly"
Easy
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/03/2017 01:59 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/04/2017

Thanks for the review! 

Audra Croft
Service Advisor 
740-928-9000
Verified Customer on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly"
Service at Coughlin Hyundai is an efficient relaxed process. The staff has your vehicle's service history and has no hard sell on unnecessary service options.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/26/2017
Service Type: Repair
Review Created: 10/02/2017 12:33 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/02/2017

Thank you for the review! 

Audra Croft
Service Advisor 
740-928-9000
Heidi T. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly efficient "
Always friendly minimal wait
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 10/01/2017 08:25 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/02/2017

Thanks for the review. We appreciate it! 

Audra Croft
Service Advisor 
740-928-9000
Doug B. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Thank you. Very satisfied.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/21/2017
Service Type: Repair
Review Created: 10/01/2017 04:37 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 10/02/2017

Thanks so much for the review! 

Audra Croft
Service Advisor 
740-928-9000
Carol D. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
quick servcie
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 09/29/2017 05:00 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 09/29/2017

Thanks so much for the 5 star review! 

Audra Croft
Service Advisor 
740-928-9000
Judith D. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car owner."
Friendly and always done in a timely manner!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 09/28/2017 12:47 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 09/28/2017

Thank you very much for the review! 

Audra Croft
Service Advisor 
740-928-9000
Displaying Review 1 - 20 of 528 in total