Coughlin Hyundai of Heath


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

650 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.08333/5Overall Rating 2.08333/5rating 2.08333rating 2.08333rating 2.08333
96% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Paulette H. on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing service "
They always do a great job!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/24/2018 04:33 PM
Jennifer E. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Service!"
Everyone at Coughlin Hyundai of Heath is so friendly and helpful. I highly recommend this dealership for the purchase and maintenance of your next car!
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/23/2018 03:38 PM
Hope D. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Worth the drive"
Reliable service, trustworthy, always friendly and accommodating!
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/23/2018 10:44 AM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/23/2018

We appreciate your compliments and 5 star review! 

Audra Croft
Service Advisor 
740-928-9000
Dan J. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service"
Very nice customer service. Thoroughly explained everything.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/22/2018 04:45 PM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/23/2018

We appreciate your 5 star review! 

Audra Croft
Service Advisor 
740-928-9000
Fred S. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people from sales to service"
they did such a great job on my 2012 I just traded it in on a 2018 ioniq. my third from them.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/22/2018 12:18 PM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/22/2018

Thank you so much for the compliments. We appreciate your review! 

Audra Croft
Service Advisor 
740-928-9000
Deborah B. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"D"
Fast
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 10:32 AM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/22/2018

Thank you so much for the feedback! 

Audra Croft
Service Advisor 
740-928-9000
Jodean P. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and very personable."
Very nice people, disappointed they could not find the issue with my car.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 11:34 AM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/21/2018

Thank you for the review! 

Audra Croft
Service Advisor 
740-928-9000
Joy W. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly staff, easy to get an appointment and quick service"
It was easy to get an appointment and the service was done quickly and efficiently. The staff was friendly and helpful.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 04:38 PM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/21/2018

We appreciate your review. Thanks. 

Audra Croft
Service Advisor 
740-928-9000
Stephen H. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department Is Excellent!"
I had my Hyundai Santa Fe's oil changed at Coughlin Hyundai last Monday and, as always, the service was excellent. The good folks at Coughlin Hyundai got me in and out quickly and efficiently. All of the service technicians seem to do a great job and Audra, the service advisor, does an especially great job. I bought a 2009 Santa Fe from Coughlin Hyundai years ago, when it was new, and the excellent performance of the Service Dept. was a major reason why I traded it in on a 2017 Santa Fe.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 04:41 AM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/19/2018

We appreciate the wonderful review. Thank you so much! 

Audra Croft
Service Advisor 
740-928-9000
Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Good service
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/17/2018 05:59 PM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/19/2018

Thank you so much for the wonderful review! 

Audra Croft
Service Advisor 
740-928-9000
Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership!"
Always fast service and no pressure by the salesmen.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/17/2018 04:57 PM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/19/2018

Thank you for the 5 star review! 

Audra Croft
Service Advisor 
740-928-9000
Jeffrey P. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and quick"
Friendly and quick
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/16/2018 03:14 PM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/17/2018

Thank you for the wonderful review! 

Audra Croft
Service Advisor 
740-928-9000
Dolly L. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good work"
Everyone was really great, I would recommend them anyone who needs a vehicle. Thank you
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 12:34 PM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/16/2018

Thank you for the 5 star review! 

Audra Croft
Service Advisor 
740-928-9000
Sara N. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly! Treats you like family!"
Second to none in quality service. No stress dealership. Audra and Jeff in Service Dept will treat you like family. Will be back!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 11:36 AM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/16/2018

We appreciate the wonderful compliments.  Thank you.

Audra Croft
Service Advisor 
740-928-9000
Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
My car was taken right in and was serviced quickly.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 11:40 AM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/15/2018

Thank you for taking time to complete our review. 

Audra Croft
Service Advisor 
740-928-9000
Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Professional"
Addressed all concerns and worked with me and my schedule to take care of upcoming tires issue.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/15/2018 09:18 AM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/15/2018

We appreciate the 5 star review! 

Audra Croft
Service Advisor 
740-928-9000
Danny H. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Heath Hyundai Service Department is AWSOME"
Current service staff are super. They make you feel like family and have the knowledge to make the customer confident that there problem will be solved satisfactory.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/15/2018 08:48 AM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/15/2018

Thank you so much for the review! Have a wonderful trip.

Audra Croft
Service Advisor 
740-928-9000
Michael L. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service advisors "
Stopped in to make a appointment for a recall . Asked if I had a few minutes and they got it done right then.
Vehicle: 2014 Hyundai Elantra Co
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/14/2018 12:33 PM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/14/2018

Thank you so much for the wonderful review! 

Audra Croft
Service Advisor 
740-928-9000
Eva I. on 02/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Checking car out"
Every one was nice
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/14/2018 03:04 AM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/14/2018

Thank you so much for the 4 star review! 

Audra Croft
Service Advisor 
740-928-9000
Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Very easy to work with
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 12:20 PM
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/13/2018

Thank so much for the 5 star review! 

Audra Croft
Service Advisor 
740-928-9000
AUDRA C., Service Advisor at Coughlin Hyundai of Heath responded on 02/13/2018

Edit:

Thanks so much for the 5 star review. 

Audra Croft
Service Advisor 
740-928-9000
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