Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

455 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review about 24 hours ago

Reviews


Verified Customer
Chelmsford, MA
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Dave McCarthy
Have nothing but great things to say about your service.

LK
LYNN K.
Chelmsford, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Very prompt service and courteous customer satisfaction
Very prompt service and very little wait time
Anthony is always very professional and efficient
Would recommend to any friend for auto service

Verified Customer
Chelmsford, MA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019
brake problem
I called for a brake issue not knowing what to expect. They called me back in a few hours later and told me exactly what needed to be done and did a great job. very polite

DA
David A.
Massachusetts
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
David said he was pretty satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

DA
DANA A.
Westford, MA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Good service
Job done on time on my schedule.

SK
Sudha K.
Westford, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Excellent and trustworthy service
Cowgill Auto Service did an excellent job with a recent repair. They are dependable and timely. I always trust their service.

AW
Avey W.
Chelmsford, MA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Spoke with Keith. He said the employees went above and beyond. They stayed after hours to work on his vehicle. Anthony provided outstanding work. They completed the work at a lower price than he was expecting.
This review was collected via phone interview by Customer Research Inc.

AM
ANDREW M.
Chelmsford, MA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Great service great knowledge
I trust the people at cowgill to tell me what’s best for my car and I know they will do a great job.

MR
MEREDITH R.
Lowell, MA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
customer service and communication.
Staff is very polite amf explained all the repairs.

NH
NANCY H.
Chelmsford, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Always good
I have been a customer for over 35 years. Always great service.

DB
DEBORH B.
Chelmsford, MA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Excellent Service
Always very helpful, friendly service and local

JS
JUDY S.
Chelmsford, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
great service
Anthony always gives us excellant service when we bring in our two cars. he lets us know our options and what the costs will be ahead of time. they work on the car in a timely manner and call as soon as our car is ready.. we feel blessed to have such a great service station so close to where we live.

ML
MIKE L.
Chelmsford, MA
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Always good service
They have always taken care of us over the years.

AM
ADAM M.
Chelmsford, MA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Great Service
Everytime I go in I learn something new. Anthony is fantastic. He always explains everything they are doing to your car. I always go with his professional opinion and recommendations because I trust what he says. Cowgill is Great!

JG
Jeremy G.
Everett, MA
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jeremy said the staff is professional and he likes the service.
This review was collected via phone interview by Customer Research Inc.

AL
ANDY L.
Lowell, MA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2019
A.L
The shop is excellent for fixing the issues with the car and I always leave the shop with confidence without any worry. Thanks

NH
Nancy H.
Hudson, NH
INFINITI G35 Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Nancy said the service was great and the employee was very honest.
This review was collected via phone interview by Customer Research Inc.

FB
FRANK B.
Tyngsboro, MA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
I trust them.
I’ve used Cowgill for all the family cars for about 10 years. The repairs are done right the first time. Over the years they have recommended against repairs and suggested looking for a newer car. This is what happened this last visit and it took a lot of work on their part for a token bill because nothing was fixed. That’s what makes us stick with them.
Frank B. Tyngsboro

SC
STEVE C.
Chelmsford, MA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Honest and quality work for fare price
Anthony explained what needed to be done and his team did exactly what they said they would do. Reasonably priced.

AL
Annie L.
Massachusetts
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Annie said the business was fast and efficient, the people were super nice.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 455 in total