Thank you so much for taking the time to take our survey. I apologize for the frustration concerning our finance department. I think Alex has contacted you concerning your 4 Star review. We do appreciate and thank you for your business. Per Alex, I am resending your survey so that you can re-score the survey to more accurately reflect your interaction with Alex.
If you have questions please call me at 479-695-5807.
Best regards,
Thank you so much for re-scoring the survey. I know that Alex definitely appreciates you for the 5 Star review. I wanted to call you personally but I just didn't want to bother you again. Long way of saying thank you from me.
If we can be of service please call me or Alex anytime.
Again thank you.
Kind regards,
Rick McGaugh