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Crain Hyundai Of Fayetteville

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(44 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
20
Total ReScores
5.0
ReScore Average
73
Net Promoter Score ®

Business Details

Categories
Contact
(479) 750-4997
No Business Hours Provided

Business Hours

* No Time Zone provided
1919 W Foxglove Drive Fayetteville, AR 72704
Sales Department 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(44 Reviews)

Verified Customer
Fayetteville, AR
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2021
verified customerVerified Customer
10
Category: Sales
Fast, friendly service!
Alex was great helping us get our car! We explored lots of options and worked hard to get us in a car!

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/11/2021
8
Category: Sales
good cars, sales, and people
I enjoyed purchasing this car, and i love it, the only thing that would use some work is the time. We went to the dealership 3 days in a row, and have to go back again to correct some paperwork. but keep it up guys! :-)
RICHARD J M. from Crain Hyundai Of Fayetteville responded on 09/13/2021 06:53 AM

Thank you so much for taking the time to take our survey.  I apologize for the frustration concerning our finance department.  I think Alex has contacted you concerning your 4 Star review.  We do appreciate and thank you for your business.  Per Alex, I am resending your survey so that you can re-score the survey to more accurately reflect your interaction with Alex.
If you have questions please call me at 479-695-5807.
Best regards,

Rick McGaugh
Customer Relations Manager
479-695-5807
Crain Hyundai of Fayetteville
RICHARD J M. from Crain Hyundai Of Fayetteville responded on 09/16/2021 12:39 PM

Thank you so much for re-scoring the survey.  I know that Alex definitely appreciates you for the 5 Star review.  I wanted to call you personally but I just didn't want to bother you again.  Long way of saying thank you from me.
If we can be of service please call me or Alex anytime.
Again thank you.

Kind regards,

Rick McGaugh
Customer Relations Manager
479-695-5807
Crain Hyundai of Fayetteville
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