Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

603 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


Anonymous avatar
Verified Customer
New Bern, NC
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Very helpful and nice
The people at craven tire are super nice and are good with flexibility! They are very willing to help and work very hard!

Anonymous avatar
Verified Customer
New Bern, NC
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Inspection
Fast easy service. Will be back

RM
Rolf M.
New Bern, NC
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Rolf said the business' service is good, he brings all of his vehicles there and their people are friendly. He stated his only issue is that he gets cold in their waiting room.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
New Bern, NC
Toyota Tacoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
John said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JB
Jaquan B.
Trenton, NC
Chevrolet Malibu
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Jaquan said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

HS
Herbert S.
New Bern, NC
Cadillac CTS
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/09/2018 Category: Service
Herbert said he had a terrible experience. He bought used tires during his visit. An hour after service he returned to purchase new tires instead. The employees would not provide him a deal on the new tires.
This review was collected via phone interview by Customer Research Inc.
Blake F. from Craven Tire

I am very sorry for the misunderstanding Mr. Simmons. It was great talking to you and i am glad that we were able to fix the issue. -Blake


PG
Paul G.
New Bern, NC
Lincoln MKS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Heather. She said the work was done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

CB
CODY B.
Havelock, NC
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018
Tire mount/balance and allignment
Staff was friendly, fast, and knowledgeable. I would definitely return for service here.

KR
Kevin R.
Vanceboro, NC
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
Kevin said the business provided quick vehicle maintenance. When the staff made a mistake, they fixed it. They provided good customer service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
New Bern, NC
Pontiac Bonneville
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Good service
The service was quick, efficient and most importantly inexpensive.

SD
SCOT D.
New Bern, NC
Honda CR-Z
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Excellent alignment
My CR-Z was steering oddly so took it to Craven Tire for alignment. Alignment was excellent and I liked the paper report that technician provided with final adjustments.

SD
SCOT D.
New Bern, NC
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Needed a Continental Extreme Contact Sport
Very much appreciated Blake's efforts to procure a replacement tire that matched my tires. Joey was also very helpful by showing me how a valve stem was loose and the likely cause of air leak.

LH
LARRY H.
Aurora, NC
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Friendly service fast will return
They had what time needed at a good price

JH
JOEY H.
New Bern, NC
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
Repairs
Very happy with my repairs. Employees were vey courteous and knowledgeable especially Jessie who is the mechanic working on the truck. Not only did Jesse do the repairs that was needed he also noticed things that also needed to be done. He was also very neat. Repairs were done in a timely manner. I also brought tires and I am very happy with them . Would highly recommend Craven tire for all your automotive needs.

SW
Scott W.
Oak Grove, AL
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Scott said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

FH
Frank H.
New Bern, NC
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Frank said they took care of him fast.
This review was collected via phone interview by Customer Research Inc.

TC
TIQUAN C.
Havelock, NC
Chevrolet Tahoe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018
Craven Tire have great service
What make Craven Tire so great was there fast service. It took them less then 15 min after I discussed with the front clerk that my tire was on my truck and I was heading home. Thanks Craven Tire for the good service!!!

JM
Jamie M.
New Bern, NC
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Spoke with Brian. He said the staff were nice and friendly. They got the work done and he's been going to this business for many years.
This review was collected via phone interview by Customer Research Inc.

MT
Michael T.
Angier, NC
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Michael said the staff was prompt, and the business provided a good price.
This review was collected via phone interview by Customer Research Inc.

AD
Austin D.
New Bern, NC
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Austin said he likes his tire and the staff did a pretty good job. It only took 10 minutes.
This review was collected via phone interview by Customer Research Inc.