Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

714 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 3 days ago

Reviews


LG
LINDA G.
New Bern, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019
When a company remembers their customers not just by looking it up, but actually a personal greeting. That is a GREAT COMPANY!!
Every time I come to Craven Tire, the customer service is always great!! Its hard to fit my car with tires sometimes, but they do it every time. If I have to purchase new ones, they get me the best deal possible. It does not matter what I come in for whether nail puncture, tire wore out, their professional service is always with a smile. That's why I keep coming back.

TY
Teyseer Y.
New Bern, NC
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Teyseer said the employees were nice. They provided helpful service.
This review was collected via phone interview by Customer Research Inc.

MP
Matt P.
New Bern, NC
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Spoke with Catherine. She said the business was very responsive with the service. She mentioned that she is very happy working with them.
This review was collected via phone interview by Customer Research Inc.

SG
Shaniece G.
Neuse Forest, NC
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Spoke with Johnny. He said the employees were friendly. They made sure he understood the service.
This review was collected via phone interview by Customer Research Inc.

LL
Larry L.
New Bern, NC
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Larry said he liked the employees. They provided good service.
This review was collected via phone interview by Customer Research Inc.

BC
BILL C.
New Bern, NC
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2019
New Tire Purchase
I have used Craven Tire for several years now in all those years I have never left their disappointed or dissatisfied. When everyone goes to the service window they are greeted with a warm "How may I help you?" the work is done quickly and always count on receiving quality work. The lounge is quite and comfortable.

MB
MIKE B.
Vanceboro, NC
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Great service
Great service, they completed my tire replacement quickly and professionally.

JH
Justin H.
New Bern, NC
Ford Explorer Sport Trac
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2019 Category: Service
Justin said they were great but the only issue was their bays are full.
This review was collected via phone interview by Customer Research Inc.

DC
Dallas C.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Dallas said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JI
JEREMY I.
New Bern, NC
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
Great service
The staff is always polite and professional. I am always satisfied with the results of my visits

DP
Dallis P.
New Bern, NC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Dallis said the service was good. The work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AP
AMANDA P.
Neuse Forest, NC
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Awesome
I was referred here by a friend and wasn't disappointed. Fast and friendly. Also it was way cheaper then I was expecting. I will def go back

Verified Customer
New Bern, NC
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
great service
Had a slow leak in a tire and it was repaired in no time
Thanks as always

NG
Natasha G.
New Bern, NC
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Natasha said she had a good experience at this business.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Pollocksville, NC
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Spoke with Rover. He said this is a good business.
This review was collected via phone interview by Customer Research Inc.

JN
JEFF N.
New Bern, NC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
Quickly
Took another infamous nail in my tire.
Stopped once again at Craven Tire, for repair, they got me right in and out before I knew it...really fast service.
Thanks guys for getting me back on the road so quickly.

DR
DOUGLAS R.
New Bern, NC
Suzuki Esteem
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2019
Fair and Honest
I always feel like I get treated fairly and honestly at Craven Tire. I’ve been to other vehicle service centers at times, but have used Craven Tire for years.

KM
Kenneth M.
Bridgeton, NC
Ford Fiesta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2019 Category: Service
Kenneth said it was a good experience.
This review was collected via phone interview by Customer Research Inc.

PB
Phil B.
New Bern, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Phil said the service was great.
This review was collected via phone interview by Customer Research Inc.

CF
Clark F.
New Bern, NC
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Clark said the service was good.
This review was collected via phone interview by Customer Research Inc.