Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

670 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


RL
RICK L.
New Bern, NC
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Vehicle Inspection
It was quick and easy. Made appointment the same day.

PR
Phillis R.
New Bern, NC
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Phillis said she goes to this business for her vehicle tires. The only thing that is hard for her is the finance, because it has to be done though computer and email, and someone like her isn't familiar with that.
This review was collected via phone interview by Customer Research Inc.

AW
Aubrey W.
New Bern, NC
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Aubrey said this business did good. He was satisfied with what they did.
This review was collected via phone interview by Customer Research Inc.

JP
Jesus P.
Garland, TX
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Jesus said they were fast and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SA
SYLVIA A.
New Bern, NC
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
People's are very friendly
I always come to craven tire, I am in and out and the price are very reasonable. The people's there are very friendly and they will try they best to take care of the problem with your vehicle.

BB
BASIL B.
New Bern, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Returning customer
Treated quickly and efficiently. Knowledgeable and professional staff.

RL
Rick L.
New Bern, NC
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Rick said the business installed his battery very quickly. It was a good experience and he recommends them for work.
This review was collected via phone interview by Customer Research Inc.

MP
Mitchell P.
New Bern, NC
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Mitchell said that the place's staff was polite, kind and courteous.
This review was collected via phone interview by Customer Research Inc.

SB
Sean B.
New Bern, NC
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Sean said the business is very professional and timely. They completed exactly what he needed and he recommends them.
This review was collected via phone interview by Customer Research Inc.

JT
JAMIE T.
New Bern, NC
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Great Service and Value
The service is fantastic and the tiring pricing was more than $200 less than the competitors for an equal tire.

TS
Tevara S.
Pollocksville, NC
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Tevara said she received excellent service at the business.
This review was collected via phone interview by Customer Research Inc.

DG
Donald G.
Neuse Forest, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Donald said they were able to fix the problem and they were fair with the price. He stated he was grateful Blake and Joey were able to fix the vehicle.
This review was collected via phone interview by Customer Research Inc.

ST
Sharon T.
New Bern, NC
Chrysler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Sharon said she would absolutely recommend this business.
This review was collected via phone interview by Customer Research Inc.

AL
Ann L.
New Bern, NC
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Ann said the staff were great. She did have to wait awhile for the service because they were busy, but they were able to get her in and out.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
New Bern, NC
Ford Mustang
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/03/2018
Not the usual good service I normally get
1 hour, 40 minutes to get an oil change - and I had an appointment. I drove right past the Pennzoil 10 Minute oil change place to come to Craven Tire because they always treat me right. This time was a big disappointment. We had family plans for an evening picnic and that was cut short and it changed the mood of the entire evening.

CM
Charles M.
New Bern, NC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
Charles said they stated he needed a tire. So, he paid $65. He was told by someone else, he could have just replaced the tube. He'll go back but will be skeptical.
This review was collected via phone interview by Customer Research Inc.

JM
Jamila M.
New Bern, NC
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Jamila said the business is very prompt and they are great to work with. Customer service is very helpful. She always recommends the business for work, and is appreciative.
This review was collected via phone interview by Customer Research Inc.

RC
Rebecca C.
Neuse Forest, NC
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Rebecca said she bought a tire and her experience was fine.
This review was collected via phone interview by Customer Research Inc.

MW
Maigan W.
New Bern, NC
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Maigan said the lady at the front desk was really sweet and the mechanic who worked with her regarding the payment for her vehicle, was very respectful and sweet. She said this business is the only facility she goes to.
This review was collected via phone interview by Customer Research Inc.

JZ
Jack Z.
New Bern, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Jack said the service was good. The work was done quickly. He was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.