Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

702 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
New Bern, NC
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
great service
Had a slow leak in a tire and it was repaired in no time
Thanks as always

NG
Natasha G.
New Bern, NC
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Natasha said she had a good experience at this business.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Pollocksville, NC
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Spoke with Rover. He said this is a good business.
This review was collected via phone interview by Customer Research Inc.

JN
JEFF N.
New Bern, NC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
Quickly
Took another infamous nail in my tire.
Stopped once again at Craven Tire, for repair, they got me right in and out before I knew it...really fast service.
Thanks guys for getting me back on the road so quickly.

DR
DOUGLAS R.
New Bern, NC
Suzuki Esteem
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2019
Fair and Honest
I always feel like I get treated fairly and honestly at Craven Tire. I’ve been to other vehicle service centers at times, but have used Craven Tire for years.

KM
Kenneth M.
Bridgeton, NC
Ford Fiesta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2019 Category: Service
Kenneth said it was a good experience.
This review was collected via phone interview by Customer Research Inc.

PB
Phil B.
New Bern, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Phil said the service was great.
This review was collected via phone interview by Customer Research Inc.

CF
Clark F.
New Bern, NC
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Clark said the service was good.
This review was collected via phone interview by Customer Research Inc.

AF
ALICE F.
New Bern, NC
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Awesome service
Love craven tire

JS
Jesse S.
New Bern, NC
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Jesse said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

RD
Rick D.
New Bern, NC
Honda Element
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2019 Category: Service
Rick said he has used them quite a bit and has been very happy. He found one of the tires flat this morning, so he has to go back.
This review was collected via phone interview by Customer Research Inc.

SG
Steven G.
New Bern, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Steven said they are always pretty quick and have really good prices.
This review was collected via phone interview by Customer Research Inc.

JT
JAMIE T.
New Bern, NC
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Always Great Service!
As always Blake and the staff are prompt, friendly and a great value.

BW
BILL W.
New Bern, NC
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Tire repair requested.
I have done business here for many years. They have always been helpful to me and my family.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/11/2019
Tire repair requested.
I requested you to check my tires for leaks. Sunday the tire pressure light came on again. It is frustrating because it is hard for me to get any time to take care of this.
Blake F. from Craven Tire & Automotive Repair responded on 02/11/2019

Bill we are sorry for your frustration. we checked all of your tires and 1 tire was low it had 28psi in it. After further inspection the tire had no leaks.


KF
KAREN F.
New Bern, NC
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Courteous and efficient staff
Courteous and efficient staff.

Verified Customer
New Bern, NC
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Visit to have tires installed
Once again I came by to have tires installed on my auto. As always great and courteous service.
Thank you

Verified Customer
New Bern, NC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Great Service
Consistent hard work from the staff at Craven Tire. Their service is highly recommended!

EO
Eric O.
North Carolina
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Eric said that the place has awesome people on staff that do a pretty good job.
This review was collected via phone interview by Customer Research Inc.

JF
Jennie F.
New Bern, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Jennie said the business has great customer service and she appreciates them.
This review was collected via phone interview by Customer Research Inc.

JE
Jeff E.
North Carolina
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Jeff said this business is quick, helpful and they have good prices.
This review was collected via phone interview by Customer Research Inc.