Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

686 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
New Bern, NC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Great Service
Consistent hard work from the staff at Craven Tire. Their service is highly recommended!

EO
Eric O.
North Carolina
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Eric said that the place has awesome people on staff that do a pretty good job.
This review was collected via phone interview by Customer Research Inc.

JF
Jennie F.
New Bern, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Jennie said the business has great customer service and she appreciates them.
This review was collected via phone interview by Customer Research Inc.

JE
Jeff E.
North Carolina
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Jeff said this business is quick, helpful and they have good prices.
This review was collected via phone interview by Customer Research Inc.

RW
Ronnie W.
New Bern, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Ronnie said they fixed the tire in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

SF
STEVE F.
New Bern, NC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Quick and friendly emergency service
Getting ready to leave for Christmas on the Saturday the 22nd, I noticed a flat rear tire. A quick call to Blake, who said bring it right in, saved our day. In a matter of few minutes the tire was repaired and all was well! Great, friendly and professional!!!!

MF
MIKE F.
New Bern, NC
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Dodge Ram Pickup
Great place to take your vehicle. Fast and friendly service.

FC
FRANK C.
New Bern, NC
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Service
prompt service and good prices

DW
DAVID W.
New Bern, NC
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Satisfied Customer
From the moment I approached the counter to when I walked out of the shop a little over an hour later, I knew I was in good hands. They are professional, competent and make you feel good about your decision. Keep up the good work!

DH
Donald H.
New Bern, NC
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Donald said this was a decent experience for him.
This review was collected via phone interview by Customer Research Inc.

RD
Rick D.
New Bern, NC
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Rick said staff is always cordial and helpful. He mentioned that the manager is consistently accommodating and very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
New Bern, NC
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Thomas said the service was good.
This review was collected via phone interview by Customer Research Inc.

JN
JEFF N.
New Bern, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Happy customer
Pulled into Craven Tire with a nail in my tire, pulled out in a timely manner fixed and back on the road...one pleased and happy customer.
Thanks.

MF
MIKE F.
New Bern, NC
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Dodge Ram Pickup
Very good and quick service. Staff very pleasant.

RW
RUTH W.
New Bern, NC
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Dependiable
Excellent service and as a widow I feel I am not taken advantage of. I highly recommend them.

RL
RICK L.
New Bern, NC
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Vehicle Inspection
It was quick and easy. Made appointment the same day.

CH
CHARLES H.
New Bern, NC
Chevrolet S-10
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/12/2018
Not good
After changing two tires and installing water pump( which I requested) they push it on me to get alignment. I had been there all day. Wait an hour then they tell me my front wheel bearings are bad. I went home after buying bearings and took them apart myself. Nothing wrong with my bearings.

PR
Phillis R.
New Bern, NC
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Phillis said she goes to this business for her vehicle tires. The only thing that is hard for her is the finance, because it has to be done though computer and email, and someone like her isn't familiar with that.
This review was collected via phone interview by Customer Research Inc.

AW
Aubrey W.
New Bern, NC
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Aubrey said this business did good. He was satisfied with what they did.
This review was collected via phone interview by Customer Research Inc.

JP
Jesus P.
Garland, TX
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Jesus said they were fast and they did a good job.
This review was collected via phone interview by Customer Research Inc.