Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

1897 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.2777769/5Overall Rating 4.2777769/5Overall Rating 4.2777769/5Overall Rating 4.2777769/5rating 4.2777769
Original
Overall Rating 2.08333/5Overall Rating 2.08333/5rating 2.08333rating 2.08333rating 2.08333
93% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


JA
Joseph A.
Copley, OH
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
they checked my car in the time of my appointment and were very professional in all the checks they did
i am very happy with Crestmont Hyundai and they keep me informed for all appointments.

GB
Gregory B.
Medina, OH
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Tuscon
Well treated. Service completed.

RH
Rich H.
North Royalton, OH
2011 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
quick & happy
Oil change performed professionally and completed in timely manner.

Verified Customer
Medina, OH
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Fast and friendly
Staff is very friendly. Work completed in good time
ROBERT A. from Crestmont Hyundai responded on 09/16/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit.


Verified Customer
Medina, OH
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great Customer Service!
Great customer service!
ROBERT A. from Crestmont Hyundai responded on 09/16/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit.


Verified Customer
Brunswick, OH
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great
Great experience!
ROBERT A. from Crestmont Hyundai responded on 09/16/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


JB
John B.
Medina, OH
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
service review
great service, prompt service
ROBERT A. from Crestmont Hyundai responded on 09/16/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


Verified Customer
Berea, OH
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Excellent service at Crestmont Hyundai
Dave always is a superb customer service advisor. Excellent communication about car diagnostics and length of service. No unreasonable recommendations for additional repairs.
ROBERT A. from Crestmont Hyundai responded on 09/16/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit a 5 star experience and Dave is a valuable part of our team and a big part of our success. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


TM
Teresa M.
Brunswick, OH
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
CUSTOMER SERVICE
PEOPLE ARE GREAT AND HONEST. NO HIDDEN COSTS ON BILL OR PRESSURE TO HAVE OTHER WORK DONE. THAT IS IMPORTANT TO ME.
ROBERT A. from Crestmont Hyundai responded on 09/16/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and part of a great service is only recommending needed work and performing a quality repair. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


WG
William G.
Brunswick, OH
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
seveice
received excellent service from all involved on last trip to Cresmont
ROBERT A. from Crestmont Hyundai responded on 09/16/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


RS
Robin S.
Medina, OH
2015 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Very nice
Good visit and very nice people.
ROBERT A. from Crestmont Hyundai responded on 09/13/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and our friendly, knowledgeable staff helps us achieve that goal. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


RK
Reynold K.
Brunswick, OH
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Courteous and friendly service personnel
Understood what I needed. Quickly started working on my vehicle.
Completed service and washed vehicle.
ROBERT A. from Crestmont Hyundai responded on 09/13/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


NM
Nancy M.
Brunswick, OH
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Emily
She made sure to get me in on short notice and had everything completed and fast
ROBERT A. from Crestmont Hyundai responded on 09/13/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


Verified Customer
Brunswick, OH
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Good service, pleasant employees
Good service, pleasant employees.
ROBERT A. from Crestmont Hyundai responded on 09/13/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and our friendly, knowledgeable employees are a big part of our success. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


JH
Jeanette H.
Brunswick, OH
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Recent Visit
I was in for regular maintenance. Oil change , tire rotation and i also had to obtain new wiper blades as i have had my car for almost 2 years and never had them replaced . That's how good they and long they lasted.
ROBERT A. from Crestmont Hyundai responded on 09/13/2018

Thank you for the great survey! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


JC
Jan C.
Medina, OH
2011 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Great service
Good customer service.
ROBERT A. from Crestmont Hyundai responded on 09/13/2018

Thank you for the good survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!


HL
Helen L.
Brunswick, OH
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Service visit
Great service, I and out quick and without any problems
ROBERT A. from Crestmont Hyundai responded on 09/13/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.


DZ
Daniel Z.
Brunswick, OH
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018 Category: Service
Friendly staff and great service
Missed one thing I requested but not a big deal. Wanted my map light or overhead light fixed and it was missed. Overall took care of all of my needs.
ROBERT A. from Crestmont Hyundai responded on 09/13/2018

Thank you for the great survey and the feedback. I checked back to your visit and found that we did check your map light and it was working at that time. Please give me a call and we will take care of your map light issue when convenient for you at no charge. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.


RF
Robert/Yamaris F.
Akron, OH
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Great!
Very professional and friendly employees.
ROBERT A. from Crestmont Hyundai responded on 09/13/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.


Verified Customer
Lagrange, OH
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Service Department
Crestmont has provided routine maintenance in a timely and courteous manner each time I've been there for service.
ROBERT A. from Crestmont Hyundai responded on 09/13/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!