ReScore Reviews™ (35)

ReScore
Overall Rating 4.2857149/5Overall Rating 4.2857149/5Overall Rating 4.2857149/5Overall Rating 4.2857149/5rating 4.2857149
Original
Overall Rating 2.05714/5Overall Rating 2.05714/5rating 2.05714rating 2.05714rating 2.05714
93% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service was scheduled easily on-line and completed on schedule on the day of service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/19/2018 08:10 AM
Gregory B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tucson service"
I didn't have to wait to long. David was professional and personable. I was lucky to get car washed due to a break in the weather.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 04:43 PM
Daniel V. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
From 2017 up to now the service and the atmosphere at Cresmont Hyundai has been 5 star! Kudos to the TEAM at Crestmont Hyundai! I recommend them to everyone. FYI - the cars are superb!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 12:17 PM
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people that care"
Took car in for first oil change. Didn’t have to wait too long and they have good coffee in the customer lounge.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 11:49 AM
Edward K. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The personnel at Crestmont Hyundai are very friendly and courteous.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 11:15 AM
Kelly P. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome!"
Professional, not pushy, good quality work.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/17/2018 10:46 PM
William E. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
We had to reschedule appointments last minute and Crestmont was very helpful in accommodating. Appreciate the customer service and convenience.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 04:55 PM
John D. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Check Engine Light"
Dealer diagnosed the problem and ordered in the part. 24 hours later it was fixed, under warranty.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 12:15 PM
Rachel S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service! "
I had the best experience at Crestmont Hyundai! I was able to get out of my sonata lease early to get into the Sante Fe! Jake, was very helpful, and made the process easy! The customer service at the dealership with all the employees is top notch! They even gave my husband "snacks" to keep him happy! Thanks for everything Crestmont Hyundai !
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 11:41 AM
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
High quality, friendly service from people who care.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 05:05 PM
Robert A. at Crestmont Hyundai responded on 01/19/2018

Thank you for the great survey and the positive feedback! Cresmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ok"
ok
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 12:29 PM
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Crestmont H. at Crestmont Hyundai responded on 01/16/2018

Thank you for the great survey! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle’s service needs and look forward to your next visit with us. Sincerely, Robert Anderson – Crestmont Hyundai Service Manager

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People super nice and thorough"
Great place
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/15/2018 05:11 PM
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Crestmont H. at Crestmont Hyundai responded on 01/16/2018

Thank you so much for the 5-star review! We really appreciate this feedback and I'll be certain to share your compliments with the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure!
Sincerely, Robert Anderson – Crestmont Hyundai Service Manager

Timothy W. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast friendly service and comprehensive vehicle care"
Crestmont Hyundai provides comprehensive vehicle care in a clean, friendly, and efficient environment. My 2009 Sonata has 196,000 miles and is still running like new. Thank You to David and his staff for the many years of quality care.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 03:47 PM
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Crestmont H. at Crestmont Hyundai responded on 01/16/2018

Thank you for the great survey! Crestmont Hyundai is working hard to make every visit with us a 5-star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle’s service needs and look forward to your next visit with us.

Sincerely, Robert Anderson – Crestmont Hyundai Service Manager

Ralph C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional and knowledgeable "
I camebin for a oil change without a appointment and they were able to accommodate me quickly and thoroughly. I’ll definitely be back.
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 01:35 PM
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Crestmont H. at Crestmont Hyundai responded on 01/16/2018

We’re delighted to hear of your positive experience at our dealership, Ralph. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!

Sincerely, Robert Anderson – Crestmont Hyundai Service Manager

Denise D. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department!"
Since day one, my car has been serviced at this dealership. I purchased the car there not only because it was the best deal around, but also since it was close to home and had a great reputation for outstanding service. They have never let me down.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 01:34 PM
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Crestmont H. at Crestmont Hyundai responded on 01/16/2018

We really appreciate your feedback and the 5-star rating, Denise. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us.
Sincerely, Robert Anderson – Crestmont Hyundai Service Manager

Eunice K. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Customer service has always been excellent with the 3 Hyundais in our household.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 06:25 AM
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Crestmont H. at Crestmont Hyundai responded on 01/16/2018

Thank you so much for your feedback and the 5-star, Eunice. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the team. Please let us know if we can ever help you in the future.
Sincerely, Robert Anderson – Crestmont Hyundai Service Manager

Verified Customer on 01/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great prices on leases"
Nice place, good leasing deals, friendly people!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/14/2018 06:41 AM
Robert A. at Crestmont Hyundai responded on 01/15/2018

Thank you for the good survey and the feedback. Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are disappointed that we did not reach that goal during your last visit. We appologize that your vehicle was not washed when completed but the car wash does close any time the outside temperature gets below 32 degrees. Please feel free to stop in anytime the temperature is above freezing and we will be happy to make sure your vehicle is washed. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit.

Veronica L. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Many thanks"
Everyone there was very sympathetic to what had happened to my husband and I. They went out of their way to make things right for us. I want to thank Bob and Erica for all their help and support.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/13/2018 07:30 PM
Robert A. at Crestmont Hyundai responded on 01/16/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We are happy that you and your family were not hurt and glad that we could get your vehicle back in working order. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Margaret B. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love Crestmont!"
The staff is friendly and welcoming.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/13/2018 05:47 AM
Robert A. at Crestmont Hyundai responded on 01/13/2018

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit with us. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit.

Verified Customer on 01/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall service"
Service was performed in a timely and professional way.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/12/2018 06:11 AM
Robert A. at Crestmont Hyundai responded on 01/13/2018

Thank you for the good survey and the positive feedback. Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

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