ReScore Reviews™ (34)

ReScore
Overall Rating 4.2647065/5Overall Rating 4.2647065/5Overall Rating 4.2647065/5Overall Rating 4.2647065/5rating 4.2647065
Original
Overall Rating 2.02941/5Overall Rating 2.02941/5rating 2.02941rating 2.02941rating 2.02941
93% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Pat G. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The entire staff from the time you walk in until you walk out are FANTASTIC "
Absolutely love it here. my only regret is that I didn't buy my car here!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/19/2017 07:10 PM
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
quick, quality, courteous
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/18/2017 02:30 PM
Robert A. at Crestmont Hyundai responded on 11/18/2017

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Kevin L. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service dept. did a great job!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:33 AM
Robert A. at Crestmont Hyundai responded on 11/18/2017

Thank you for the great survey and the positive feedback! Crestmont Hyundai is striving to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Linda G. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First maintenance"
Everyone was very kind and responsive. Everything was done quickly and I was in and out in no time
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:00 AM
Robert A. at Crestmont Hyundai responded on 11/18/2017

Thank you for the great survey and the positive feedback! Crestmont Hyundai is striving to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Roger I. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"review is a pain"
Great service!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/17/2017 09:15 PM
Robert A. at Crestmont Hyundai responded on 11/18/2017

Thank you for the great survey! Crestmont Hyundai is striving to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Better than before"
I tried this service department about 5 yrs. ago. They were slow, long wait times. I tried recently, all the difference. 100% improvement.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/17/2017 06:33 PM
Robert A. at Crestmont Hyundai responded on 11/17/2017

Thank you for the great survey and the positive feedback! Crestmont Hyundai is striving to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you giving us another chance and we look forward to your next visit with us.

Jeffrey S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeff scott"
Great
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/17/2017 06:23 PM
Robert A. at Crestmont Hyundai responded on 11/17/2017

Thank you for the great survey! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

CHERYL V. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personable & Knowledgeable People"
Crestmont employs personable & knowledgeable people.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 04:03 PM
Robert A. at Crestmont Hyundai responded on 11/17/2017

Thank you for the great survey and the positive feedback! Crestmont Hyundai is striving to make every visit with us a 5 star experience and we are pleased that your feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Scott K. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fasntastic"
awesome
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 02:17 PM
Robert A. at Crestmont Hyundai responded on 11/17/2017

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we achieved that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Mark B. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch"
Always prompt always courteous always going the extra mile to make me feel comfortable. Everyone stopping to say hello. This is an A+ dealership!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 10:36 AM
Robert A. at Crestmont Hyundai responded on 11/17/2017

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate your kind words and for allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Verified Customer on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change "
Acceptable
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 10:28 AM
Robert A. at Crestmont Hyundai responded on 11/17/2017

Thank you for the good survey! Crestmont Hyundai is striving to make every visit with us a 5 star experience and we are disappointed that we did not reach that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Nick S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
These wonderful people are fast, friendly, professionals and it’s always a pleasure having them work on my car!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/17/2017 08:14 AM
Robert A. at Crestmont Hyundai responded on 11/17/2017

Thank you for the great survey and the positive feedback! Crestmont Hyundai is striving to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Edward P. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership and Service"
Everything Crestmont Hyundai does is done well, from the sales person, to the wonderful service advisors, to the excellent work by the technicians. Dave Lalonde is just the best, very helpful advisor.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/16/2017 06:55 PM
Robert A. at Crestmont Hyundai responded on 11/17/2017

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and David and our experienced staff of technicians are a major part of this. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Teresa M. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff is very Knowledgeable and extremely courteous."
I realize dealership prices are a little higher but the quality and personal service I receive at Crestmont Hyundai are always top notch!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 12:18 PM
Robert A. at Crestmont Hyundai responded on 11/17/2017

Thank you for the great survey! Crestmont Hyundai is striving to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Michael F. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Fair"
Nice job
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 04:25 PM
Robert A. at Crestmont Hyundai responded on 11/17/2017

Thank you for the great survey! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Verified Customer on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Second oil change "
This is the second oil change I got. They said that I needed a tire rotation, they did all of that in an hour.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/15/2017 06:39 AM
Robert A. at Crestmont Hyundai responded on 11/16/2017

Thank you for the good survey! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are disappointed that we did not reach that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Matthew S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Simple, Straightforward, and Satisfied "
I couldn’t remember my appointment time so I called the night before. The attendant who answered the phone was professional and kind given it was 7;00pm. She answered all my questions clearly. Next morning I showed up for my appointment and had the same attendant. Again 100% professional.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 09:42 PM
Robert A. at Crestmont Hyundai responded on 11/16/2017

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star survey and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service Reps Keep You Informed"
I've only had great experiences with the service department so far for mostly regular service like oil changes.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 06:02 PM
Robert A. at Crestmont Hyundai responded on 11/16/2017

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us.

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"This dealership does good work and tries not to bill for work that is not needed like Brunswick Automart - Toyota does. "
I trust that the work was needed and is excellent work.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 03:23 PM
Robert A. at Crestmont Hyundai responded on 11/16/2017

Thank you for the great survey and the positive feedback! Crestmont Hyundai is working hard to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate your confidence in us and we look forward to your next visit with us.

Fred V. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always customer focused!"
High quality, customer focused dealership. Perfect servic everytime
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:09 PM
Robert A. at Crestmont Hyundai responded on 11/16/2017

Thank you for the great survey! Crestmont Hyundai is striving to make every visit with us a 5 star experience and we are pleased that you feel we reached that goal during your last visit. We appreciate you allowing us to handle your vehicle's service needs and look forward to your next visit with us!

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