Drellishak's Auto Care

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440-779-7755
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Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 733 Reviews )

5 star
95%
4 star
3%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
90% Business Response
Latest Review 6 days ago

Reviews

DB
David B.
Westlake, OH
Buick Cascada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
David said they pay great attention to detail. The business's staff is friendly, capable, competent and skilled.
Recommended
This review was collected via phone interview by Customer Research Inc.
Frank & Debbie C., owner from Drellishak's Auto Care responded on 12/04/2019

Thanks for the great review.  We appreciate you trusting Drellishak's for all your car care needs.  Have a Very Merry Christmas!

MF
Mike / Debbie F.
Rocky River, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019
electrical problem
i know there is nothing tougher then chasing down an electrical problem in an automobile - you got it done - and we are grateful!
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 12/04/2019

You are very welcome Mike & Debbie!  And we are very grateful for the delicious goodies you shared with our crew.  Have a Very Merry Christmas!

CK
Cory K.
Lakewood, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Cory said he always takes his vehicle to this business. They are the best and he trusts them.
Recommended
This review was collected via phone interview by Customer Research Inc.
Frank & Debbie C., owner from Drellishak's Auto Care responded on 12/04/2019

Thanks for taking the time to answer our phone survey.  We appreciate your business and the 5 Star review! Have a Very Merry Christmas!

GC
George/Mary Jo C.
Fairview Park, OH
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2019
16 year old car runs like new
Once again Frank to the rescue! Diagnosed 16 year old alternator ready to fail. Fixed the problem just in time for winter. Peace of mind restored.
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 12/04/2019

Yay!  We're thrilled we could save the day!  Thanks for trusting Drellishak's for all your car care needs.  Merry Christmas to you and your family!

JD
Jim D.
Westlake, OH
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Spoke with Dorothy. She said they have always given her excellent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Frank & Debbie C., owner from Drellishak's Auto Care responded on 12/04/2019

Thank you for taking the time to answer our phone survey.  We are pleased that you were happy with the service you received at Drellishak's.  Have a wonderful holiday season!

BG
Brad G.
Westlake, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Great reliable service
Great reliable service at reasonable prices
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 11/18/2019

Brad, thanks for taking the time to give us a great review.  Check us out on Facebook to stay up to date on contests, car care tips, and more!  Happy Thanksgiving!

DD
Diana/ Tom D.
North Olmsted, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
2008 dodge ram
Debbie - could I get a copy of the estimate for the 2008 truck? The dealer I bought it from says there was nothing wrong with the truck except the emergency brake doesn't work. I'll stop by Monday afternoon to get a copy if I could.
Recommended
JK
Josie K.
Fairview Park, OH
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
Efficient service
Besides being efficient, the folks are pleasant, even first thing in the morning!
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 11/12/2019

Haha!  Thanks for that!  We try our best to be both of those things: pleasant and efficient.  We appreciate you taking the time to give us such a nice review.  Have a wonderful Thanksgiving!

LN
Lilian N.
Fairview Park, OH
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Drellishak's is always sensitive to your needs. They take GOOD care of cars they service.
Besides being good technicians, they are able to work with you around your schedule. They have the car ready when they say it will be ready. Always polite and able to work with you. Also, their referrals are spot on.
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 11/12/2019

Thank you for all the kind words you had to say about all of us here at Drellishak's!  We always love hearing words of encouragement from our customers.  Have a wonderful Thanksgiving!

WB
WILLIAM B.
Bedford, OH
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Great work, great prices for service
I have been going to Drelleshak's auto care for more than 15 years and have always been satisfied with their service and dedication they have to their customers.
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 11/12/2019

...Great Review!  Thanks you so much for taking the time out of your busy schedule to give us such great feedback.  Thanks for trusting Drellishak's for all your car care needs.  Have a very Happy Thanksgiving!

DS
Douglas S.
Westlake, OH
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019
Great service
Listen, it's hard to say auto shops are honest. But I believe in this one and the prices make sense. And are friendly. They get 5 stars from me.
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 11/07/2019

Thanks for the "5 Star Review" and for your trust in Drellishak's for your car care needs.  We love hearing about our customer's good experiences here.  Like us on Facebook to stay up to date on contests, car care tips, and more!

JD
Joe D.
Sheffield Lake, OH
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Joe said the employees treated him real good and everything was fine.
Recommended
This review was collected via phone interview by Customer Research Inc.
Frank & Debbie C., owner from Drellishak's Auto Care responded on 11/07/2019

Thanks for the review Joe!  We always love when you stop by!

PM
Paul M.
Cleveland, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019
dodge ram brakes
always treated like family.had front rotors and pads replaced when frank took it for test ride he noticed the front brakes still hanging up so he replaced calipers.top notch job.
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 11/04/2019

Thanks Paul!  We really appreciate customers like you who trust Drellishak's for all their car care needs.  ;)

SP
Susan P.
Fairview Park, OH
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Good service. Friendly staff
Oil change and rear brake replacement on minivan. Dependable service. Recommend calling ahead for appt.
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 11/04/2019

Thank you for your great review!  Like us on Facebook to stay up to date on contests, car care tips, and more!

BR
Bob R.
Rocky River, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Service with a smile!
How do you beat quality service at a competitive price and on time scheduling? You Don’t. That is why Drellishaks is the best!!! Highly recommended!
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 10/31/2019

Bob, you are the best!  Thanks so much for being a valued customer here at Drellishak's.  Happy Halloween!  

FC
FLORENCE C.
Fairview Park, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Reliability
I totally trust my car in their hands - I know they are honest and fair.
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 10/30/2019

Thank you so much for trusting Drellishak's for all your car care needs!  We really appreciate you as a long time customer.  Have a very Happy Halloween!

JH
Jim H.
Columbia Station, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019
Ford Fusion Repairs
The noise was resolved and the motor mount replacement successfully accomplished. I was hsppy the radio issue got a proper resolution.
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 10/30/2019

We are so glad that we were able to resolve the issues you were having with your vehicle to your satisfaction.  Thanks for being a Drellishak's customer and have a happy and safe Halloween!

AC
Amy C.
Fairview Park, OH
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019
First time customer
I brought my Jeep in for service and was able to get in quickly, my car was repaired and I thought the cost was fair. There was a weird issue with a part I need but not Drellishak’s fault. Will definitely return!
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 10/30/2019

We are so glad that you gave Drellishak's a try and that you were happy with our service.  Check us out on Facebook for contests, car care tips, and more!  Happy Halloween!

JD
JIM D.
Westlake, OH
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019
Miata checkout
It is very nice to have a place to take my car that I completely trust. Frank does excellent work !!
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 10/30/2019

Thank you for trusting Drellishak's for all of your vehicle's needs.  We appreciate you taking the time to give us a 5 star review.  Like us on Facebook to stay up to date on contests, car care tips, and more!

JM
Jack M.
Fairview Park, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
Friendly fair prompt
I have been a devoted customer for many years. Frank has always been available when needed and incredibly fair in his pricing. This time it was for the 40,000 maintenance on my ‘15 focus ST. He charged less than half what a dealer would.
Recommended
Frank & Debbie C., owner from Drellishak's Auto Care responded on 10/17/2019

Jack, we appreciate you being a long time customer of Drellishak's and for such a great review.  Make sure you tell your friends about us and check us out on Facebook to stay up to date on contests, car care tips, and more!

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