Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

45 Reviews

96% Would Recommend
Latest Review over 1 year ago

Reviews


PO
Pissed O.
Waterloo, IA
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/07/2017
Rude!!
These guys have had my car for over a week. When i call to see if its done, he says, "I haven't called you yet, so it's not done" what a joke!

BB
Bill B.
Cedar Falls, IA
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/05/2015
Taken
Repair was 600 dollars over the estimate and I was not consulted before the repairs were completed. After I paid for the repairs and went to leave with my car it died before getting it off their lot! I would not recommend this shop to anyone.

DS
David S.
Geo Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2013
Fast oil change
Brought my wifes car in on a Tuesday morning foran oil change.They brought the car in right away and about 25 minutes later it was done.Great service as always from Crossroads

KK
Kathy K.
Iowa
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2013 Category: Service
Spoke with Mr. Kathy Ketton. He said the person he spoke with was courteous and informative. He said he was glad they explained the repair problem before they started to work on the vehicle.
This review was collected via phone interview by Customer Research Inc.

NN
Neil N.
Iowa
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2013 Category: Service
Neil said they were prompt and they answered every question he had.
This review was collected via phone interview by Customer Research Inc.

JN
Janna N.
Iowa
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2013 Category: Service
Janna said her experience with this business was very good and she has been with them for years. They do a very god job for her. She recommends this business to a lot of people.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Iowa
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2013 Category: Service
Jeff said the service is excellent.
This review was collected via phone interview by Customer Research Inc.

DC
Dulinda C.
Iowa
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2013 Category: Service
Dulinda said her vehicle had the same problem a while later and it had to be repaired again.
This review was collected via phone interview by Customer Research Inc.

MJ
Makiesha J.
Iowa
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2013 Category: Service
Makiesha said they did a good job.
This review was collected via phone interview by Customer Research Inc.

SH
Sherry H.
Iowa
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2013 Category: Service
Sherry said the mechanics at this business always do an excellent job and the prices are quite reasonable. She likes the service she receives and this business did a great job.
This review was collected via phone interview by Customer Research Inc.

JH
Joe H.
Iowa
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2013 Category: Service
Joe said everything went as planned and promised at this business.
This review was collected via phone interview by Customer Research Inc.

ST
Samantha T.
Iowa
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2013 Category: Service
Spoke with Sarah. She said the service was good.
This review was collected via phone interview by Customer Research Inc.

JG
Jessica G.
Iowa
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2013 Category: Service
Jessica said they always take good care of her and the service was surprisingly fast.
This review was collected via phone interview by Customer Research Inc.

EE
Ed E.
Iowa
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2013 Category: Service
Ed said there was still some work that needed to be fixed after the repairs were completed, but he has called this business back to notify them.
This review was collected via phone interview by Customer Research Inc.

CZ
Christie Z.
Iowa
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2013 Category: Service
Christie said they are friendly and nice.
This review was collected via phone interview by Customer Research Inc.

KM
Kim M.
Iowa
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2013 Category: Service
Kim said this business is always there for her when she needs them and the service is fantastic.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Iowa
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2013 Category: Service
David said this business is very cooperative and they always fix his vehicle to his standards.
This review was collected via phone interview by Customer Research Inc.

NK
Natalie K.
Iowa
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2013 Category: Service
Natalie said the business is honest. They have great prices and she would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Iowa
Buick Lucerne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2013 Category: Service
Spoke with Tim's wife. She said it was good. It's a great place. They are very friendly. She enjoys going there.
This review was collected via phone interview by Customer Research Inc.

KB
Kurt B.
Iowa
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2013 Category: Service
Kurt said his experience with the business was great because the business always takes care of him.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 45 in total