Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

736 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


PW
Pam W.
Walworth, NY
Ford Focus
Verified Customer
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11/17/2018 Category: Service
Pam said it is convenient to get an appointment. She said the employees here have good service, good communication, and she has no problem with them.
This review was collected via phone interview by Customer Research Inc.

GY
Greg Y.
Palmyra, NY
Ram 1500
Verified Customer
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11/16/2018
Professional mechanics with integrity that care about their customers.
I have know Mike and James since they have opened. They have always provided the best service you could ask for. They do a great job, never over charge and have always been kind to their customers. One thing I have noticed over the time I have been with them as a customer is the countless times they have taken care of customers that had little problems that any other shop or dealer would charge at least a service charge for or even over charge for and they have taken care of them free of charge. That shows how honest they are and how truly kind Mike and James are to all that come to their shop for help with their vehicles. I highly recommend Crossroads Automotive for your small or large repairs.

Verified Customer
Macedon, NY
Chrysler Pacifica
Verified Customer
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11/16/2018
snow tires and wheels
Fast. Efficient. Honest.

RP
Rachel P.
Toyota Corolla
Verified Customer
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11/16/2018
Great job as always
I love their consistency, honesty, integrity, and professionalism. Good country boys. Love them

VL
Vinnie L.
Walworth, NY
Kia Sportage
Verified Customer
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11/13/2018
NYS INSPECTION.
Great guys to deal with.

ED
Eugene D.
Macedon, NY
GMC Terrain
Verified Customer
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11/10/2018
Honest work and no frills.
I enjoy having you do our work because of your honesty and timely work.

DK
Dale K.
Walworth, NY
Pontiac Montana SV6
Verified Customer
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11/09/2018 Category: Service
Dale said that the business has a good reputation. They did excellent work for him and it was very quick.
This review was collected via phone interview by Customer Research Inc.

TH
Tracy H.
Ontario, NY
Ford Edge
Verified Customer
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11/09/2018 Category: Service
Spoke with Peter. He said he loves the customer service, they pay attention to detail and he loves doing business with them.
This review was collected via phone interview by Customer Research Inc.

KH
Kelly H.
Walworth, NY
Subaru Forester
Verified Customer
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11/08/2018
Outstanding customer service!!
Every time I have my car service at Crossroads, I am always happy with the service. This is a great local and trusted business. Mike is always helpful and professional in what he does and provides great service for my car. Thank you!!

RP
Rachel P.
New York
Toyota Prius c
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Rachel said they are straightforward, honest and helpful.
This review was collected via phone interview by Customer Research Inc.

TM
Tommy M.
Marion, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Great service
Good honest work!

JN
Jody N.
Walworth, NY
Ford Escape
Verified Customer
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11/01/2018
Great Service
Mike and James are very professional and give great advice. Close by, fast service, fair pricing, and the Thank you card they leave in the car is a very nice touch!

DR
David R.
Walworth, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
David said he's extremely pleased every time he goes in for service. Mike was excellent, over the top, kind, generous and so are the other guys.
This review was collected via phone interview by Customer Research Inc.

NW
Nancy W.
Walworth, NY
Subaru Forester
Verified Customer
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10/29/2018 Category: Service
Spoke with Dan. He said Mike is excellent. He stated that he did exactly what he asked and the repairs came out perfectly.
This review was collected via phone interview by Customer Research Inc.

NB
Nate B.
Macedon, NY
Honda Odyssey
Verified Customer
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10/29/2018 Category: Service
Nate said the service was performed in timely manner. He stated that the staff did everything he asked and pointed out a few things he was not aware of.
This review was collected via phone interview by Customer Research Inc.

DT
Dave T.
Webster, NY
Toyota Sienna
Verified Customer
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10/27/2018
keeping me on the road
Mike and company got my minivan through yet another inspection without too much cost. It has 207,000 mi and 16 years on it so they understand I won't keep it much longer.

MP
Mary P.
Palmyra, NY
Chevrolet Aveo
Verified Customer
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10/19/2018
Great service
Great service as always.. thanks guys

EE
Eric E.
Walworth, NY
Subaru Forester
Verified Customer
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10/17/2018
Mike and James are outstanding business men!
We scheduled an inspection for my wife's car. Dropped it off night before. Mike found a bad ball joint. He had it fixed and inspected by 4pm. Suggested some future maintenance needs to take care of in near future. They are honest, timely, and take good care of our vehicles. Thanks guys!!!

CB
Curtis B.
New York
Buick Regal
Verified Customer
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10/16/2018 Category: Service
Curtis said they were quick and affordable.
This review was collected via phone interview by Customer Research Inc.

ZM
Zach M.
New York
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Zach said this business always does a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 736 in total