Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

770 Reviews

100% Would Recommend
Latest Review about 16 hours ago

Reviews


TA
Todd A.
Marion, NY
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Great Sevice!!
Helped us out with a quick repair before a road trip. Great experience!

Verified Customer
Webster, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
very helpful
very accommodating for what ever you needs may be!

MR
Matt R.
New York
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Matt said this facility did excellent, across the board.
This review was collected via phone interview by Customer Research Inc.

PB
Pat B.
Macedon, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Pat said they're wonderful, they help, they're honest and they're great.
This review was collected via phone interview by Customer Research Inc.

NM
Nicole M.
Marion, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Best auto shop around
The crew and Crossroads is by far one of the best team of mechanics we've ever been to. We have been going to them for several years, and they are always fair, caring, prompt, and honest. I highly recommend you check them out, as you will not be disappointed.

CP
Craig P.
Walworth, NY
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Expedition in for LOF and ac check
The Crossroads Team continue to provide absolutely fabulous service. Asked for LOF, check of AC and heated seats not work. LOF and Inspection done and AC ok- Mike thoroughly explained the seat issue is a factory priority programming issue and what they found. Awesome.

KG
Kevin G.
Rochester, NY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Thank you for helping in a pinch!
I called on Thursday in desperate need of help with my plow truck with a storm about to strike on Saturday. While they couldn't promise they could finish the job by the end of day Friday they assured me they would do everything they could to assist. That was good enough for me. As usual they did great work and saved the day.

TZ
Terry Z.
Rochester, NY
Chevrolet Astro Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Astro Van Mystery
It was not an easy problem to fix but the team at Crossroads Automotive figured it out. Electrical problems are the worse. Thanks for keeping the old timex ticking for a few more years. Starts every time!. 5 ***** See you soon for General maintenance or another mystery.
Great job!!

SF
Steve F.
Macedon, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Excellent service
This is the best place to take your car. They are very honest and reasonable. Very nice and kind employees. Recommend to everyone who asks us where to take their car.

MH
Mark H.
Walworth, NY
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Mark said the business is wonderful. They are the best he has ever had work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

LH
Lin H.
Walworth, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Crossroads. Shines
As always great service. Highly Recommend.

NB
Nate B.
Macedon, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Nate said he was happy with their service and they accommodated him on short notice.
This review was collected via phone interview by Customer Research Inc.

PM
Pat M.
Walworth, NY
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Pat said they were very responsive to her dire need. She said she greatly appreciated the work.
This review was collected via phone interview by Customer Research Inc.

BR
Bruce R.
Walworth, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
customer service
They go the extra step for there customers, excellent service

DA
Don A.
Walworth, NY
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2018
Crossroads Automotive
James and Mike are not only fantastic mechanics; they are very gracious with their customers!

JP
Joe P.
Walworth, NY
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Excellent service
How they don’t have a full 5 stars is beyond me. Excellent and timely service and they go above and beyond.

LB
Laurie B.
Ontario, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018
Awesome service as usual!
Wonderful service!!

DF
Dennis F.
Macedon, NY
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Trust them!
Our family has been going there for years, very trustworthy. A dealership told us we needed $750 to fix an issue, Crossroads looked at car and found a simple problem that only cost $175. Ever since we are loyal customers!

BB
Bill B.
Macedon, NY
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Ease of appointment. Great Service.
Car is done on time and on estimate.

DW
Danielle W.
Walworth, NY
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018
Convinence
Nice, Convenient, Timely, Good Work

Displaying Review 1 - 20 of 770 in total