Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97
5.0

( 853 Reviews )

100% Would Recommend
Latest Review about 9 hours ago

Reviews


TZ
Terry Z.
Rochester, NY
Ram 1500
Verified Customer
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11/19/2019
Service Work
As always. It's not easy to find a honest and knowledgeable Team. But we did and Crossroads. Excellent choice. Thanks Guys

JC
John C.
Walworth, NY
Ford Edge
Verified Customer
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11/16/2019
Always feel good after I leave.
Always working with me to accomplish what needs to be done.

BE
Blake E.
Macedon, NY
Chevrolet Equinox
Verified Customer
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11/16/2019
Great service
Crossroads was prompt honest and clear on all my services needed. I went to another mechanic out of necessity and they did everything wrong while crossroads corrected all the previous issues. If you need service done and done well go to crossroads.

SH
Sarah H.
Walworth, NY
Nissan Rogue Select
Verified Customer
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11/15/2019
Oil change
Easy to get an appointment. Friendly. Car is done in or less than the time told.

GS
George S.
Walworth, NY
Mazda Mazda2
Verified Customer
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11/15/2019 Category: Service
George said they've always been good to him and took care of things right away.
This review was collected via phone interview by Customer Research Inc.

IF
Ian F.
Walworth, NY
Hyundai Veracruz
Verified Customer
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11/10/2019
Give Crossroads Automotive your business.
Mike and James always give great service. They are professionals in their field. You can feel confident that they will treat you and your vehicle the way you deserve to be treated.

GM
Gary M.
Walworth, NY
Mercury Grand Marquis
Verified Customer
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11/02/2019 Category: Service
Spoke with Gary's wife. She said that they are very gracious and she appreciated it. She said that they were very respectful. As a woman she appreciates that.
This review was collected via phone interview by Customer Research Inc.

LH
Lin H.
Walworth, NY
Chevrolet Malibu
Verified Customer
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10/29/2019
Super Mechanics
Superior service. Thank you!

DA
Dennis A.
Ontario, NY
Chevrolet Pickup
Verified Customer
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10/26/2019 Category: Service
Dennis said they did the service, fast, efficiently and he liked the service. He said they were cooperative, efficient, worked in a timely basis and is very happy with them.
This review was collected via phone interview by Customer Research Inc.

DA
Dianne A.
Walworth, NY
Chrysler Town & Country
Verified Customer
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10/23/2019
Another great experience.
Mike and group always teach me with respect. I feel that my car is well taken care of there.

BH
Bert H.
Marion, NY
Kia Sportage
Verified Customer
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10/18/2019 Category: Service
Bert said the business was outstanding and honest. He said he's their neighbor and he wants to thank them for their honesty and great service.
This review was collected via phone interview by Customer Research Inc.

ED
Eugene D.
Macedon, NY
GMC Terrain
Verified Customer
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10/16/2019
Down to earth darn good work. No bull just honest work for a decent amt !
We have been going here for a while now ! They did what they say. No hard sell tactics! Clean and neat !

MM
Max M.
Macedon, NY
Honda CR-V
Verified Customer
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10/15/2019 Category: Service
Max said this business is always excellent. They are very fair with their pricing and very quick with getting back to him.
This review was collected via phone interview by Customer Research Inc.

SR
Sally R.
Walworth, NY
Chrysler Town & Country
Verified Customer
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10/02/2019 Category: Service
Sally said the business is very good. They did a good job at a reasonable price. She would and has already recommended them. She added they are relatively new customers, and very pleased.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Walworth, NY
Jeep Grand Cherokee
Verified Customer
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09/27/2019
Always feel good after I leave.
Thanks for the service.

SF
Steve F.
Macedon, NY
Toyota Camry
Verified Customer
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09/26/2019
Great Garage
The best place to take your car!

AP
Anthony P.
Macedon, NY
Ford Fiesta
Verified Customer
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09/26/2019
Honest mechanics
Crossroads have always been honest and upfront. We had two separate problems with my wife’s car and they thought one of those problems would take a long time. When we went to pick up the car, they said it was an easier fix than expected and they reduced the cost of the repairs substantially.

LH
Lin H.
Walworth, NY
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09/21/2019
Stellar Service
Consistent great, friendly service.
Thank you!

BS
Bethany S.
Walworth, NY
Honda Civic Si
Verified Customer
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09/14/2019 Category: Service
Bethany said the staff provided good service and got the vehicle done quickly.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Walworth, NY
Chevrolet Express Cargo Van
Verified Customer
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09/09/2019
Honesty,integrity conscious of customers wallet!
Mike is very thorough in explaining what's wrong and what needs to be done !
Always conscious of the customer s wallet !

Displaying Review 1 - 20 of 853 in total