Reviews
TA
Todd A.
Marion, NY
Lexus ES 330
Verified Customer
Great Sevice!!
Helped us out with a quick repair before a road trip. Great experience!
Recommended
Verified Customer
Webster, NY
Subaru Outback
Verified Customer
very helpful
very accommodating for what ever you needs may be!
Recommended
MR
Matt R.
New York
Mitsubishi Lancer
Verified Customer
Matt said this facility did excellent, across the board.
Recommended
This review was collected via phone interview by Customer Research Inc.
PB
Pat B.
Macedon, NY
Toyota Corolla
Verified Customer
Pat said they're wonderful, they help, they're honest and they're great.
Recommended
This review was collected via phone interview by Customer Research Inc.
NM
Nicole M.
Marion, NY
Toyota Sienna
Verified Customer
Best auto shop around
The crew and Crossroads is by far one of the best team of mechanics we've ever been to. We have been going to them for several years, and they are always fair, caring, prompt, and honest. I highly recommend you check them out, as you will not be disappointed.
Recommended
CP
Craig P.
Walworth, NY
Ford Expedition
Verified Customer
Expedition in for LOF and ac check
The Crossroads Team continue to provide absolutely fabulous service. Asked for LOF, check of AC and heated seats not work. LOF and Inspection done and AC ok- Mike thoroughly explained the seat issue is a factory priority programming issue and what they found. Awesome.
Recommended
KG
Kevin G.
Rochester, NY
Chevrolet Silverado SS
Verified Customer
Thank you for helping in a pinch!
I called on Thursday in desperate need of help with my plow truck with a storm about to strike on Saturday. While they couldn't promise they could finish the job by the end of day Friday they assured me they would do everything they could to assist. That was good enough for me. As usual they did great work and saved the day.
Recommended
TZ
Terry Z.
Rochester, NY
Chevrolet Astro Cargo Van
Verified Customer
Astro Van Mystery
It was not an easy problem to fix but the team at Crossroads Automotive figured it out. Electrical problems are the worse. Thanks for keeping the old timex ticking for a few more years. Starts every time!. 5 ***** See you soon for General maintenance or another mystery.
Great job!!
Great job!!
Recommended
SF
Steve F.
Macedon, NY
Toyota Camry
Verified Customer
Excellent service
This is the best place to take your car. They are very honest and reasonable. Very nice and kind employees. Recommend to everyone who asks us where to take their car.
Recommended
MH
Mark H.
Walworth, NY
Ford Freestyle
Verified Customer
Mark said the business is wonderful. They are the best he has ever had work on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
LH
Lin H.
Walworth, NY
Chevrolet Malibu
Verified Customer
Crossroads. Shines
As always great service. Highly Recommend.
Recommended
NB
Nate B.
Macedon, NY
Honda Odyssey
Verified Customer
Nate said he was happy with their service and they accommodated him on short notice.
Recommended
This review was collected via phone interview by Customer Research Inc.
PM
Pat M.
Walworth, NY
Saturn SL
Verified Customer
Pat said they were very responsive to her dire need. She said she greatly appreciated the work.
Recommended
This review was collected via phone interview by Customer Research Inc.
BR
Bruce R.
Walworth, NY
Hyundai Sonata
Verified Customer
customer service
They go the extra step for there customers, excellent service
Recommended
DA
Don A.
Walworth, NY
Toyota Highlander
Verified Customer
Crossroads Automotive
James and Mike are not only fantastic mechanics; they are very gracious with their customers!
Recommended
JP
Joe P.
Walworth, NY
Chevrolet Camaro
Verified Customer
Excellent service
How they don’t have a full 5 stars is beyond me. Excellent and timely service and they go above and beyond.
Recommended
LB
Laurie B.
Ontario, NY
Toyota RAV4
Verified Customer
Awesome service as usual!
Wonderful service!!
Recommended
DF
Dennis F.
Macedon, NY
Buick Enclave
Verified Customer
Trust them!
Our family has been going there for years, very trustworthy. A dealership told us we needed $750 to fix an issue, Crossroads looked at car and found a simple problem that only cost $175. Ever since we are loyal customers!
Recommended
BB
Bill B.
Macedon, NY
Dodge Avenger
Verified Customer
Ease of appointment. Great Service.
Car is done on time and on estimate.
Recommended
DW
Danielle W.
Walworth, NY
Chevrolet Cruze
Verified Customer
Convinence
Nice, Convenient, Timely, Good Work
Recommended