Reviews
RR
Ralph R.
Walworth, NY
Toyota RAV4
Verified Customer
Excellent and friendly service!
Brought in a vehicle for an oil change and experienced excellent and friendly service! The vehicle is new to us and we're happy to continue our relationship with Crossroads and have "new beginnings" with our recent vehicle acquisition. Crossroads is the best!
Recommended
RF
Richard F.
Macedon, NY
Chrysler Pacifica
Verified Customer
Fast and efficient.
Just a NYS inspection but rapidly done.
Recommended
NY
Nick Y.
Walworth, NY
Honda Civic Cpe
Verified Customer
Scheduled me in immediately, fantastic service at a fair price!
I have used Crossroads Automotive multiple times and they have always treated me with respect and provided excellent service at a fair price. I would highly recommend them!
Recommended
KD
Kris D.
Marion, NY
Chevrolet Impala
Verified Customer
Kris said that the place is top of the line. They are good at what they do.
Recommended
This review was collected via phone interview by Customer Research Inc.
LW
Linda W.
Walworth, NY
Dodge Grand Caravan
Verified Customer
Good service reasonable prices and it’s in my own town
Even though the dealer gives free oil changes I’ve been taking my vehicle to Crossroads for the convenience of being nearby and have had them service my vehicle since it went off warranty. I’ve been pleased.
Recommended
GS
George S.
Walworth, NY
Mazda Mazda2
Verified Customer
George said he had no problems with them and everything was fine.
Recommended
This review was collected via phone interview by Customer Research Inc.
VK
Val K.
Marion, NY
Hyundai Santa Fe
Verified Customer
Val said that the place got her in quickly and did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DM
Dave M.
Walworth, NY
Ford Fusion
Verified Customer
Engine light
Problem solved regarding warning light displayed caused by corrosion on sensor and connector.
Recommended
KA
Kevin A.
Sodus, NY
Subaru Forester (Natl)
Verified Customer
Personal care and great service
As always crossroads did a great job on the repair of my car and communication with me about what was wrong and how much it would cost, which is always reasonable. I would never take mine or my wife's vehicle anywhere else. Thanks crossroads!
Recommended
DT
Dave T.
Webster, NY
Subaru Impreza Sedan
Verified Customer
a state inspection and no pushing
Crossroads has been working on my cars for over 6 years now. This time we just did the state inspection, and they investigated a minor noise I described. They found it and did NOT insist I spend lot of money on it as I should be able to go much farther before it's a real problem.
Recommended
BS
Ben S.
Ontario, NY
GMC Sierra 1500
Verified Customer
Great service, great price
Once again, the crew at Crossroads has provided excellent service at a great price. I will not take my vehicle anywhere else.
Recommended
DW
Danielle W.
Walworth, NY
Chevrolet Cruze
Verified Customer
Good
Great guys!
Recommended
BR
Bruce R.
Walworth, NY
Hyundai Sonata
Verified Customer
customer service
friendly, efficient, understanding
Recommended
LH
Lin H.
Walworth, NY
Chevrolet Malibu
Verified Customer
Crossroads Shines
As always, first rate, friendly service!
Recommended
TR
Thomas R.
Walworth, NY
Hyundai Elantra
Verified Customer
Simply stated...They're the BEST!
Top notch all the way! Fabulous work and the reason why I still have my 14 year old car!
Recommended
SB
Sandy B.
Walworth, NY
Chevrolet Equinox
Verified Customer
Sandy said that the place is very mannerly, they have very fair prices and know what they're doing. They are very clean and explain all the work and answer all her questions.
Recommended
This review was collected via phone interview by Customer Research Inc.
FL
Felix L.
Macedon, NY
Toyota Corolla
Verified Customer
Felix said they are honest, do good work and they are reasonably priced.
Recommended
This review was collected via phone interview by Customer Research Inc.
GB
Guy B.
Walworth, NY
Toyota Matrix
Verified Customer
Another great job
I've been taking bringing my car to them since they opened. I've recommend them to friends and family and will continue to do so.
Recommended
TH
Tracy H.
Ontario, NY
GMC Canyon
Verified Customer
Spoke with Peter. He said the mechanic did a great job and he didn't try to fix something that wasn't broken.
Recommended
This review was collected via phone interview by Customer Research Inc.
DM
Dave M.
Walworth, NY
Ford Fusion
Verified Customer
Coolant leak
Prompt service for coolant leak - plastic housing crack - replaced
Recommended