Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

785 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


BB
Bill B.
Macedon, NY
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Convenient, honest and available.
Crossroads is always convenient and easy to schedule an appointment. They do quality work at a reasonable cost.

DA
Dianne A.
Walworth, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
They do a great job.
I am so pleased with the way they take care of my car. Mike and James have always treated me with the utmost respect. It makes me happy to go there in a sometimes stressful situation.

DB
David B.
Macedon, NY
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
David said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
Joan M.
Walworth, NY
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Spoke with Dennis. He said the business at first was for convenience. Now, he's a repeat customer and is very satisfied and he does recommend them.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
Marion, NY
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Gary said they did everything right and he was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Walworth, NY
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Help "Daddy my car won't start" AGAIN
As always quick to help and repair quickly. Simple new battery. Always keeping us safe. Thank you.

JS
Joe S.
Walworth, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Keeping my "Gal" SAFE
Another quick and efficient service visit. Always happy to see, chat and keep our cars safe. Thank you guys.

JA
Josh A.
New York
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Josh said the business's staff members were pretty swift with everything. He had taken it in to other places that couldn't find the problem it, and these employees were able to find the problem with the vehicle.
This review was collected via phone interview by Customer Research Inc.

AB
Alden B.
Walworth, NY
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Good service. friendly staff and work is done promptly
I own a driving school and my car is my business. When I have a needed repair I need it done promptly.
Crossroads Automotive has been very good about keeping my car running.

LW
Linda W.
Walworth, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Great Customer service
They got me in right away for an oil change and check engine light. the week before took out a hum device that was recalled and I couldn’t dislodge it.

RR
Ralph R.
Walworth, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Excellent service, as always!
Brought car in for a scheduled oil change, and the service was excellent!

AS
Andrew S.
Ontario, NY
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Andrew said the business is good.
This review was collected via phone interview by Customer Research Inc.

TM
Tommy M.
Marion, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Always great honest service
Always great honest quick service. I won’t bring our vehicles anywhere else

MM
Max m.
Macedon, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Max said they've never done him wrong. They are honest and fairly priced.
This review was collected via phone interview by Customer Research Inc.

SC
Suzanne C.
Walworth, NY
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
So easy to get service.
We have had excellent service from Crossroads since moving to Walworth two years ago. Was happy to find great auto care so close to home! Friendly and professional, Mike and his team are wonderful neighbors!

TA
Todd A.
Marion, NY
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Great Sevice!!
Helped us out with a quick repair before a road trip. Great experience!

Verified Customer
Webster, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
very helpful
very accommodating for what ever you needs may be!

MR
Matt R.
New York
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Matt said this facility did excellent, across the board.
This review was collected via phone interview by Customer Research Inc.

PB
Pat B.
Macedon, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Pat said they're wonderful, they help, they're honest and they're great.
This review was collected via phone interview by Customer Research Inc.

NM
Nicole M.
Marion, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Best auto shop around
The crew and Crossroads is by far one of the best team of mechanics we've ever been to. We have been going to them for several years, and they are always fair, caring, prompt, and honest. I highly recommend you check them out, as you will not be disappointed.

Displaying Review 1 - 20 of 785 in total