business image

Crouch Automotive Conowingo

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(386 Reviews)
77
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
77
Net Promoter Score ®

Business Details

Categories
Contact
(410) 378-5555

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
169 Conowingo Road Conowingo, MD 21918

Affiliations

ASE
Crouch Automotive Conowingo's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(386 Reviews)

DG
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Duane G.
Conowingo, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/04/2025
0
Would not recommend this place
I was very disappointed in the service I received in this place. The owner was very rude and the employee was completely incompetent. No wonder they have closed.

SB
SANDRA B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2024
verified customerVerified Customer
9
All New tires -aliment-speed sensor
Very pleasant workers.
Excellent service and a Great Price.
Been going there for a couple of years now and can not complain about anything...That's why I keep coming back.

VD
Virginia D.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2023
verified customerVerified Customer
Category: Service
Virginia said they did what she asked them to do.
Recommended

LE
Larry E.
Port Deposit, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2023
verified customerVerified Customer
Category: Service
Larry said he was able to get the vehicle in quickly for an inspection. It initially failed due to the tires, which needed to be replaced. However, the technician was great, stayed open 10 minutes late for the 2nd inspection, which passed. They provided fantastic service.
Recommended

JB
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JOSHUA B.
Conowingo, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2023
verified customerVerified Customer
10
Great service
Great service thanks for the diag and advice.

TM
Tricia M.
Perryville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2023
verified customerVerified Customer
Category: Service
Tricia said she got in last minute and they provided great service.
Recommended

PG
Paul G.
Elkton, MD
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/06/2023
verified customerVerified Customer
Category: Service
Paul says the business is friendly and the service didn't take too long. The only concern was one of his hub-caps broke.
Recommended
Dale and Joanna C., Owner from Crouch Automotive Conowingo responded on 11/07/2023 04:20 PM

Hi Paul! Thank you for your business and also for taking the time to leave us a review. However, if something was broken in our shop or during the process of working on your vehicle, we will certainly take care of that. I will speak with our Conowingo staff tomorrow and I'll give you a call to discuss hubcap replacement. Sorry about that!

Sincerely,

Dale & Joanna Crouch

Crouch Automotive
410-378-5555

MT
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MARK T.
Kennett Square, PA
Chevrolet S10 Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2023
verified customerVerified Customer
10
Quality repairs done right!
Crouch Automotive is the best in the business in the Maryland Cecil County area.
Tonya M. from Crouch Automotive Conowingo responded on 10/23/2023 02:11 PM

Thank You so much Mark for the stellar review!


Tonya M.
Crouch Automotive


WC
William C.
Conowingo, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2023
verified customerVerified Customer
Category: Service
William said that they were convenient and it worked out well.
Recommended

MH
Michael H.
Forest Hill, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2023
verified customerVerified Customer
Category: Service
Michael said he knows they do good work.
Recommended
Tonya M. from Crouch Automotive Conowingo responded on 10/11/2023 06:11 AM

Thank You for your review!  We appreciate your business.


Tonya M.
Crouch Automotive


DC
Dale C.
North East, MD
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2023
verified customerVerified Customer
Category: Service
Dale said they were good to him, they did a good job, and he appreciates them.
Recommended

MN
Marvin N.
Rising Sun, MD
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2023
verified customerVerified Customer
Category: Service
Marvin said they are very thorough in everything they do and they made sure everything was pretty safe.
Recommended
Dale and Joanna C., Owner from Crouch Automotive Conowingo responded on 10/03/2023 12:20 PM

Thank you so much for your kind words Marvin! We strive to provide the best service possible and it's great to know that we achieved that for you. We hope to be of service again soon!

Sincerely,

Dale & Joanna Crouch

Crouch Automotive
410-378-5555

CR
Christina R.
Rising Sun, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2023
verified customerVerified Customer
Category: Service
Christina said they're very professional and friendly.
Recommended
Dale and Joanna C., Owner from Crouch Automotive Conowingo responded on 10/03/2023 12:19 PM

Thank you so much for your business and for your review!

Sincerely,

Dale & Joanna Crouch

Crouch Automotive
410-378-5555

MT
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MARK T.
Kennett Square, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2023
verified customerVerified Customer
10
My older GMC Jimmy had a very rough ride and poor tire wear.
I took it to Crouch Automotive for a check up. They found my shocks were worn out. They replaced the shocks, all good.
I highly recommend Crouch Automotive.....
Tonya M. from Crouch Automotive Conowingo responded on 09/05/2023 11:05 AM

Thank You Mark for the great review! It's great to know we were able to get your GMC Jimmy riding smoothly again!  We appreciate your business!


Sincerely,


Tonya M.
Crouch Automotive


RW
Rich W.
Newark, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2023
verified customerVerified Customer
Category: Service
Rich said they diagnosed and properly repaired his vehicle, the estimate was fair, and it was done in a timely manner.
Recommended
Tonya M. from Crouch Automotive Conowingo responded on 09/11/2023 09:51 AM

Thank you for your business Rich! We certainly appreciate the great review!


Tonya M.
Crouch Automotive

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