Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

282 Reviews

93% Would Recommend
Latest Review 21 days ago

Reviews


DK
Douglas K.
Merrillville, IN
Ford F-150
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Douglas said they do an excellent job.
This review was collected via phone interview by Customer Research Inc.

HS
Harold S.
Crown Point, IN
Chevrolet Caprice
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Harold said that he is very happy with the facility, they have done lots of work for him and it is always excellent. He is very satisfied with what they do.
This review was collected via phone interview by Customer Research Inc.

CG
Crystal G.
Crown Point, IN
Ford Fusion
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Crystal said the employees are personable and knowledgeable. She stated she doesn't feel like they are cheating her out of her money.
This review was collected via phone interview by Customer Research Inc.

DP
Dave P.
Crown Point, IN
Audi A6
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Dave said this business did a good job for a reasonable price. They didn't try to over charge him.
This review was collected via phone interview by Customer Research Inc.

GM
Gregory M.
Little Rock, AR
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Gregory said he had no problems and the staff were very professional.
This review was collected via phone interview by Customer Research Inc.

EN
Elaine N.
Crown Point, IN
Jeep Grand Cherokee
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Elaine said the business is very honest and professional.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Saint Charles, MO
Chevrolet Silverado SS
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Mike said the quality of service was good at the business.
This review was collected via phone interview by Customer Research Inc.

AI
Amy I.
Crown Point, IN
Chevrolet Equinox
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Amy said the staff was very nice. They provided her a quote and were able to get her in within a couple days. She was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Crown Point, IN
Chevrolet Traverse
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/09/2018
Slightly stressful
Vehicle was in for body work which was completed on time and in good manner. Unfortunately, additional damage incurred to no fault of Crown Point Auto Repair. When vehicle finally available there was still a significant amount of rubbing compound and other materials in the seams. I was given instructions on how to clean. My expectation is the vehicle should have been completely clean and buffed to shine; then that is just me. They were friendly and helpful but seemed rushed; they did good work just not quite enough.

DD
DENISE D.
Chesterton, IN
Chevrolet Equinox
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018
Great service, wonderful staff
The staff was wonderful and provided great service. I had dropped my car off over the weekend and everything was finished by Monday!

KA
Kenneth A.
Crown Point, IN
Lincoln Town Car
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2018 Category: Service
Kenneth said he was satisfied with the work at this business when he was there before. However, they couldn't find the problem with his vehicle on this last visit and it was getting too expensive so he decided to not have any more work done.
This review was collected via phone interview by Customer Research Inc.

JC
JOHN C.
Crown Point, IN
Ford Ranger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Friendly, knowledgeable and reasonable.
Same as above.

BG
Brian G.
Munster, IN
Nissan cube
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Brian said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BG
Benjamin G.
Valparaiso, IN
Buick Century
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Service
Benjamin said there was nothing good or bad about his service.
This review was collected via phone interview by Customer Research Inc.

JH
Jack H.
Saint John, IN
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Jack said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DT
DAVID T.
Valparaiso, IN
Chevrolet Cobalt
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Intoxalock Removal
Thanks for the quick and flexible service!

RT
Rob T.
Crown Point, IN
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Rob said the employees were very friendly. They were wonderful. They provided great service. They provided outstanding service. He appreciates the work they provided. He had a good experience.
This review was collected via phone interview by Customer Research Inc.

HB
Happy B.
Crown Point, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Great service
They were extremely knowledgeable and displayed honesty and integrity by not performing work that was quoted once they determined that it would not be needed.

AA
Al A.
Crown Point, IN
Dodge Neon
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Al said the staff were knowledgeable, up front, and provided good repair work.
This review was collected via phone interview by Customer Research Inc.

JD
Judy D.
Crown Point, IN
Chevrolet Sonic
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Judy said the business did a great job. She said when her son took his vehicle to get fixed, the owner was very nice and tried to do his best for her son, which she appreciated.
This review was collected via phone interview by Customer Research Inc.