Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

321 Reviews

93% Would Recommend
Latest Review 4 days ago

Reviews


RB
ROGER B.
Crown Point, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Friendly, experienced and loaner car.
They knew exactly the problem with my car following my description. The car was repaired the same day as promised at a reasonable price. Very satisfied.

WT
William T.
Griffith, IN
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
William said this business was pretty good and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

TL
Timothy L.
Wheatfield, IN
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Timothy said for the most part, the business has been good.
This review was collected via phone interview by Customer Research Inc.

MT
MARTY T.
Hobart, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Great Repair Work
This is the second time I have taken my car to Crown Point Auto Repair and Restoration and I highly recommend it because like my dealership they stand behind their warranty.

CJ
Chico J.
Indiana
Cadillac Fleetwood
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Chico said they did a good job.
This review was collected via phone interview by Customer Research Inc.

BG
Benjamin G.
Valparaiso, IN
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018 Category: Service
Benjamin said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

BF
Benjamin F.
Kewanee, IL
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Benjamin said the business did timely work, and they were exceptionally good about how they handled the situation with his vehicle. There was an issue with the repair and they warranteed it right away.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
Michigan City, IN
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Jeff said the staff is always good to him and he is happy with the service.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Crown Point, IN
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Matt said he had to wait a little while but that wasn't a big deal.
This review was collected via phone interview by Customer Research Inc.

MS
MIKE S.
Crown Point, IN
Toyota Echo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Efficient, reliable service, at a fair price.
Liked this service. Very knowledgeable, and explained everything clearly. Easy to work with. Fair price.

RB
ROGER B.
Crown Point, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Friendly and helpful.
I came in the first time because my hood wouldn’t lock and you kindly fixed that for no charge. Because of that when I heard a strange noise the next week I came to see you again and when I explained the problem you knew exactly the problem. You repaired my vehicle in the time you estimated for the price quoted and even had a loaner for me to use. Very impressed and will return next time my vehicle has a problem.

RC
Ricky C.
Crown Point, IN
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Rick said he was happy with the service he received.
This review was collected via phone interview by Customer Research Inc.

RK
Richard K.
Valparaiso, IN
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KS
Kimberly S.
Merrillville, IN
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Kimberly said they sent her a discount card and letter. She was impressed that they listened to her and one employee remembered her son Eric. She said they were great , nice and charged her below the original estimate.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Crown Point, IN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Immediate service
My service was conducted immediately and with good results. I appreciated the customer service.

KW
KATIE W.
Crown Point, IN
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
These are my car guys!
Super friendly, accommodating, knowledgeable, fair are just a few words. I like this place, and they have earned my business.

TL
Timothy L.
Wheatfield, IN
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Service
Timothy said he will recommend them to others.
This review was collected via phone interview by Customer Research Inc.

RC
Ryan C.
Valparaiso, IN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Ryan said the staff was very helpful, and completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BG
Benjamin G.
Valparaiso, IN
Buick Century
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/27/2018 Category: Service
Benjamin said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

DJ
Doreen J.
Lowell, IN
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Doreen said the repairs were done in a timely manner, they were very friendly, very professional, timely and also very informative.
This review was collected via phone interview by Customer Research Inc.