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CTM Customs

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(738 Reviews)
93

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

CTM Customs goes beyond the business of customizing vehicles, this is a lifestyle that flows into a culture that moves. After nearly 10 years of service in the U.S Army, Matt Okerson established what has grown to be Florida’s premier custom automotive shop. Throughout the years our company has grown in the face of adversity and struggle CTM Customs goes beyond the business of customizing vehicles, this is a lifestyle that flows into a culture that moves. After nearly 10 years of service in the U.S Army, Matt Okerson established what has grown to be Florida’s premier custom automotive shop. Throughout the years our company has grown in the face of adversity and struggle into a 10,000 square foot facility with 12 service bays, and a state of the art showroom.

We embrace every technical, mechanical, and informative challenge presented before us, which has allowed us to progress and develop into recognized aftermarket experts. With our Military background and God fearing faith, CTM Customs’ foundation was built on the ideals of honor, loyalty and professionalism. Every day we strive to better ourselves and provide the best customer service experience imaginable. Our sales experts are beyond knowledgeable on the best parts for your vehicle and when it comes to the top brands in the aftermarket industry, our network is wide and our relationships are tight.

CTM Customs is more than just a business, we are an organization of passionate, dedicated and talented individuals using the automotive aftermarket industry as a tool to serve our community. We are a family within our walls, which means that walking through our doors you will be treated likewise. While you have many choices on how to personalize your vehicle, CTM Customs is your only choice in getting the right parts, the proper service and the best customer experience. It will be our pleasure to serve you!
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Categories
Auto Repair, Oil Change, Tires
Contact
(772) 781-8110

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3131 SE Jay St Stuart, FL 34997-6702
CTM Customs' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(738 Reviews)

TV
gravatar
Ted V.
Jupiter, FL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/15/2026
verified customerVerified Customer
0
Unsatisfactory custom work
CTM is known as a high end modifications shop, and they are very open about charging a little more than the other guy because they really do things right.

I paid around $13k for my truck to be lifted and wheels tires etc
My truck was released to me with the rear several inches lower than the front because they admittedly failed to compensate for the bed weight.

After an adjustment the truck is now lower in the front and the tires are rubbing and the ride is extremely rough due to the weight shifting forward.

Unfortunately I am left to deal only with Marcelo who is young and inexperienced.

I now have to bring the truck back for a third time to be adjusted, which is fine, except this time Marcelo said “ were gonna have to charge you for two hours”
This is plainly the shop (marcelo) not wanting to or being willing to back their work. It is very disappointing and feels like a shakedown after such expensive work not being completed properly.

I have no choice but to pay for them to fix their own mistakes but i will know better than to trust this shop in the future.
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