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Custom Import Performance

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(2 Reviews)
-100
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Score Details

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
100%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(570) 476-9484
No Business Hours Provided

Business Hours

* No Time Zone provided
2295 Milford Road East Stroudsburg, PA 18301
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Custom Import Performance's Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(2 Reviews)
Write a Review
Recent Reviews
SD
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Stan D.
East Stroudsburg, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/13/2023
0
Horrible customer service
I came to ICP for exhaust repair. Although they repaired the exhaust, customer service was absolutely horrible!!! I have left my car there in a good driving condition; only for the requested exhaust repair. Receiving my car back, speedometer and milage counter did not work, car cabin lights were on, rear wiper did not work and most importantly, car almost did not drive.....meaning when "D" drive shift was on, RPMs went up to 3-4Ks ( this is a car, which runs around 2K RPMs) and the car itself barely moved ahead! Driving for a few miles, the transmission managed to shift possibly 2-3 times and the car "jumped" like a camel, any time when it shifted. I called Chris (the owner), stating my car was not in driving conditions after their service. He told me to come back, saying they would fix it. Car stayed there overnight and the next day, in the afternoon, when I picked it up, it was in the very same condition as the day before. Speedometer was "dead" on "0" while driving, milage and car computer did not work, and transmission din not shift, while having RPMs on 3-4K again!!!
I HAD TO TAKE IT TO THE SPECIALIST right away, and he fixed the car for me. Although these people repaired the exhaust (for about $1190,-) customer service was so horrible, I'd warn anybody to go there.
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