The Brake Shop & Auto Repair

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610-253-2566
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1178 Reviews

5 star
92%
4 star
6%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
99% Would Recommend
Latest Review 5 days ago

Reviews

DM
Donna M.
Easton, PA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Donna said Jason and the staff are great. They are easy to work with, are honest, and she has never had any problems with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
DV
Diane V.
Bangor, PA
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Inspection Service Review
Very satisfied with how quickly I can obtain an appointment, and the master mechanic, Patrick M., is very thorough, efficient and fair.
Recommended
LB
Linda B.
Easton, PA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Linda said she was very satisfied with everything this business did for her. The employees were very courteous, and they went an extra step for her.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
Russ S.
Easton, PA
Pontiac Grand Prix
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Russ said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
BE
Brandon E.
Easton, PA
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Brandon said the employees completed what needed to be done. The work was done quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
John P.
Easton, PA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
John said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
AJ
Adeline J.
Easton, PA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Adeline said the staff were very good to her.
Recommended
This review was collected via phone interview by Customer Research Inc.
NN
Natalie N.
Easton, PA
Chevrolet Traverse
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Natalie said Jason was very good. The repair was expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.
DA
Donald A.
Bethlehem, PA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Donald said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MB
Megan B.
Easton, PA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Megan said the business is great every time. The staff were accommodating and professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
KS
Kevin S.
Easton, PA
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Kevin said the staff got everything done in time and communicated with him throughout the entire process.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Melanie M.
Easton, PA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Melanie said the business takes good care of her vehicle. They never try to pressure her into unnecessary services.
Recommended
This review was collected via phone interview by Customer Research Inc.
W
Hope W.
Easton, PA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Hope said she really appreciates the work being guarantied and the mechanic explained everything to her. He also shows her what was done and he's honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
James D.
Easton, PA
BMW 4 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Great Service
Great place to have your auto serviced, excellent service and honest people.
Recommended
RL
Robyn L.
Stockertown, PA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
honesty and reliability
We've been going to the Brake Shop for all the work on our cars. They are always honest, professional, and reliable. I've recommended them to family and friends because I know they are competent in their work and honest in their business.
Recommended
Anonymous avatar
Verified Customer
Easton, PA
Mercedes-Benz C-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Courteous, quality service
Answer repair questions including options that are easy to understand.
Recommended
LE
Laura E.
Easton, PA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Great service!
Wonderful customer service.
Honest and fair prices, and service done in a very reasonable time!
Recommended
ED
Elma D.
Easton, PA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Elma said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
LM
Larry M.
Easton, PA
Subaru Legacy
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2018 Category: Service
Larry said he's very pleased with it and they did a good job on the inspection.
Recommended
This review was collected via phone interview by Customer Research Inc.
CH
Carla H.
Nazareth, PA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Carla said she can call them and they get her in right away. Jason explains everything to her, and he is thorough and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.