The Brake Shop & Auto Repair

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610-253-2566
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Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91
4.9

( 1314 Reviews )

5 star
92%
4 star
6%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
99% Would Recommend
Latest Review about 20 hours ago

Reviews

LR
Larry R.
Easton, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019
2011 Silverado service
As always, Jason and the team provided quality service in a timely fashion with no hidden surprises.
The only issue this time, I never had any before, were scratches on my windshield where inspection stickers were removed. I’m not sure how this can be resolved but that’s to be seen.
Recommended
MD
Michael D.
Tatamy, PA
Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Michael said they took it in right away and fixed it at a good, fair price. It is available to pick up now, but they are not pressuring him to pick it up or pay. It was a good experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
MG
Matthew G.
Bethlehem, PA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Matthew said he was taken care of and he would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
TC
Tom C.
Easton, PA
Hyundai SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Tom said the business did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
JG
Joe & Pat G.
Easton, PA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019
Always can count on them
Always helpful and knowledgeable. I feel they are open and honest with you. Trust is very important to me.
Recommended
CC
Craig C.
Easton, PA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Blown Engine Replacement
Despite a few setbacks Jason and his staff were able to obtain and replace the engine in my wife’s Acura in approximately 14 days. It would have been sooner had the tech working on it not contracted pneumonia. Continuity of service is important in a task this complicated so waiting for him to return to work was the correct call. Have only had the car back for one day but so far so good. Fingers crossed!
Recommended
JB
John and Irene B.
Bethlehem, PA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019
Great Service
The Brake Shop always goes the extra step to be sure my car is safe and sound for driving. Peace of mind always.
Recommended
MB
Mario B.
Bethlehem, PA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019
Very good
Very professional people and great service
Recommended
SW
Stephen W.
Easton, PA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Stephen said Jason was a good guy and did good, honest work.
Recommended
This review was collected via phone interview by Customer Research Inc.
SW
Stephen W.
Easton, PA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Stephen said Jason was a good guy and did good, honest work.
Recommended
This review was collected via phone interview by Customer Research Inc.
RP
Ryan P.
Nazareth, PA
Ford Transit Connect Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019
Great customer service. Jason when above and beyond helping with me my car repair. Provided a ride home and car finished on time always. I will recommend this shop to friends and family.
Great customer service. Jason when above and beyond helping with me my car repair. Provided a ride home and car finished on time always. I will recommend this shop to friends and family.
Recommended
RD
Robert D.
Easton, PA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Repair Car in Forks PA
Did a good job on my wife's Sonata.
Recommended
DM
Dick M.
Easton, PA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019
Always Reliable
I have taken my cars here for 10+ years and am very pleased. Top service, reliability and personal attention.
Recommended
JT
Janice T.
Easton, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019
Everyone is very professional and personable, and my waiting time is always very minimal which is very important to me.
My experience at the Brake Shop has always been very favorable, and I would highly recommend them to family & friends.
Recommended
AG
Alan G.
Easton, PA
Scion xD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Alan said they were timely , easy to deal with and pleasant.
Recommended
This review was collected via phone interview by Customer Research Inc.
FM
Francis M.
Easton, PA
Plymouth Grand Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019
1989 Plymouth Voyager
Spring broke on 1989 Plymouth Voyager parking brake release handle. Since no parts available for an old vehicle The Brake Shop went “above and beyond” and came up with a replacement spring.
Recommended
LP
Lil P.
Easton, PA
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Always a pleasure to go have my car taken care of.
Feel very fortunate to live close to The Brake Shop. Everyone is always friendly and helpful. Thanks again guys.
Recommended
DL
Dillon L.
Bangor, PA
Oldsmobile Cutlass Ciera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Dillon said that the place was quick, nice, everyone was happy and the price wasn't bad.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Wind Gap, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019
Honest, friendly and reasonable
Highly recommend the Brake Shop. We have used them for years and are always happy with the service. Wouldn't take our cars anywhere else.
Recommended
FM
Francis M.
Easton, PA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019
Great service!
Did a great job replacing the steering rack on my 2004 F-150 truck. Fast and reliable friendly service. Jason does a great job explaining what is wrong and does his best to save money when he can!
Recommended