The Brake Shop & Auto Repair

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610-253-2566
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1219 Reviews

5 star
92%
4 star
6%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
99% Would Recommend
Latest Review 3 days ago

Reviews

BH
Bradley H.
Easton, PA
Dodge Caliber
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Bradley said the employees completed the service on time.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Raymond B.
Easton, PA
Subaru Legacy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Raymond said they did a good job and he was satisfied.
Recommended
This review was collected via phone interview by Customer Research Inc.
DZ
Danielle Z.
Bethlehem, PA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
Danielle said she recommends the business for work. They are almost perfect.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Donna B.
Easton, PA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018
Jason is very respectful and professional.
I wish the labor costs were a bit less. I may have to quit getting work done as I just cannot afford all of it.
Recommended
RS
Russ S.
Easton, PA
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Russ said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
NN
Natalie N.
Easton, PA
Chevrolet Traverse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Natalie said Jason was very good. The repair was expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.
LM
Larry M.
Easton, PA
Subaru Legacy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2018 Category: Service
Larry said he's very pleased with it and they did a good job on the inspection.
Recommended
This review was collected via phone interview by Customer Research Inc.
ME
Matt E.
Tatamy, PA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Matt said he had an appointment at 8:00 am. They did not take his vehicle in right away. He stated he thought the wait time should have been shorter and more efficient.
Recommended
This review was collected via phone interview by Customer Research Inc.
PC
Paul C.
Easton, PA
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2017 Category: Service
Paul said the price was a little different than expected and he felt he did not need the tire rotation at the time. The inside of the vehicle smelled a little smoky after the service and he had to roll the windows down.
Recommended
This review was collected via phone interview by Customer Research Inc.
GM
Gloria M.
Easton, PA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2017 Category: Service
Gloria said this business provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
AV
Al V.
Lady Lake, FL
Kia Sedona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2017 Category: Service
Al said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JF
Jim F.
Easton, PA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2017 Category: Service
Jim said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
CG
Chris G.
Easton, PA
GMC Acadia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2017 Category: Service
Chris said they were very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
DM
Dennis M.
Easton, PA
Saturn SC2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2017 Category: Service
Dennis said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
GS
Gregory S.
Easton, PA
Nissan Titan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2017 Category: Service
Gregory said this business is clean and they provide great customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SS
Sharon S.
Easton, PA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2017 Category: Service
Sharon said she would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
RR
Roland and Barbara R.
Easton, PA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2017
PA inspection service and oil change
I did not get a AAA discount.
Recommended
Mike S., General Manager from The Brake Shop & Auto Repair responded on 02/23/2017

  We spoke with Mr Rose in regards to not receiving the AAA discount on his last invoice. We explained to him that he had received our coupon pricing for his state inspection & emissions test. He said he understood and appreciates the explanation. We look forward to helping the Rose family with any of there automotive needs in the future.

Mike Stefano
General Manager
(610) 253-2566
EP
Edd P.
Woodlyn, PA
Mazda Tribute
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2017 Category: Service
Edd said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RR
Richard R.
Easton, PA
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2017 Category: Service
Richard said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
FR
Frank R.
Easton, PA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2016 Category: Service
Frank said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.