The Brake Shop & Auto Repair


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1101 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
99% Would Recommend
Latest Review about 15 hours ago
Paul C. on 11/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Paul said the price was a little different than expected and he felt he did not need the tire rotation at the time. The inside of the vehicle smelled a little smoky after the service and he had to roll the windows down.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 11/01/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Gloria M. on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gloria said this business provided good service.
Vehicle: Ford Focus
Category: Service
Service Date: 08/17/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Al V. on 09/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Al said he would recommend this business for service.
Vehicle: Kia Sedona
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Jim F. on 05/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jim said he would recommend this business for service.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/08/2017
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Chris G. on 05/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Chris said they were very good.
Vehicle: GMC Acadia
Category: Service
Service Date: 04/28/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Dennis M. on 04/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dennis said he would recommend this business for service.
Vehicle: Saturn SC2
Category: Service
Service Date: 04/25/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Gregory S. on 04/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gregory said this business is clean and they provide great customer service.
Vehicle: Nissan Titan
Category: Service
Service Date: 03/28/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Sharon S. on 03/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sharon said she would recommend this business.
Vehicle: Toyota RAV4
Category: Service
Service Date: 03/27/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Roland and Barbara R. on 02/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"PA inspection service and oil change"
I did not get a AAA discount.
Vehicle: Honda CR-V
Service Date: 02/15/2017
Review Created: 02/17/2017 08:24 AM
Mike S., General Manager at The Brake Shop & Auto Repair responded on 02/23/2017

  We spoke with Mr Rose in regards to not receiving the AAA discount on his last invoice. We explained to him that he had received our coupon pricing for his state inspection & emissions test. He said he understood and appreciates the explanation. We look forward to helping the Rose family with any of there automotive needs in the future.

Mike Stefano
General Manager
(610) 253-2566
Edd P. on 02/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Edd said he would recommend this business for service.
Vehicle: Mazda Tribute
Category: Service
Service Date: 01/24/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Richard R. on 02/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Richard said they did a good job.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 02/06/2017
Review Created: 02/07/2017
This review was collected via phone interview by Customer Research Inc.
Frank R. on 12/15/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Frank said they did a good job.
Vehicle: Honda Accord
Category: Service
Service Date: 12/07/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
Bruce B. on 12/07/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bruce said the service was good.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 11/28/2016
Review Created: 12/07/2016
This review was collected via phone interview by Customer Research Inc.
Teddy H. on 12/02/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Teddy said he is happy with the work they do.
Vehicle: Nissan Murano
Category: Service
Service Date: 11/21/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Donald J. on 11/05/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer Service"
Responsive to customer's needs
Vehicle: Mercedes-Benz C300
Service Date: 11/04/2016
Review Created: 11/05/2016 11:13 AM
Robert B. on 06/11/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Robert said the employees at this business are very helpful, got his vehicle in a timely fashion, and kept him informed. They also took him home during service and picked him up to get his vehicle after service.
Vehicle: Saturn Ion 2
Category: Service
Service Date: 06/10/2016
Review Created: 06/11/2016
This review was collected via phone interview by Customer Research Inc.
Bridget D. on 05/14/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bridget said the business did a great job.
Vehicle: Honda Accord
Category: Service
Service Date: 05/12/2016
Review Created: 05/14/2016
This review was collected via phone interview by Customer Research Inc.
Jyotsna P. on 05/06/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jyotsna said the service was good.
Vehicle: BMW X5
Category: Service
Service Date: 04/27/2016
Review Created: 05/06/2016
This review was collected via phone interview by Customer Research Inc.
Walter and Barbara P. on 04/21/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Prompt reliable service with competitive prices."
I have been trusting the Brake Shop for several years with our two vehicles. They have always provided the requested service and if needed will offer suggestions based on the make, model, and year of our cars.
Vehicle: Toyota Camry
Service Date: 04/19/2016
Review Created: 04/21/2016 04:23 AM
Kevin M. on 04/07/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very thorough service."
Fit me in with next day service. Found several potential issues and corrected all. Very thorough service.
Vehicle: Dodge Dakota
Service Date: 04/01/2016
Review Created: 04/07/2016 05:05 PM
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