ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review about 21 hours ago
Paul C. on 02/21/2018
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Paul said the staff is nice, easy and cost-effective. They did not try to up sell him. Everything was great and easy.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/16/2018
Review Created: 02/21/2018
This review was collected via phone interview by Customer Research Inc.
Trisha M. on 02/20/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Go here to get your car fixed!"
I'm so happy I've found Cutshaw Automotive. They're honest and do wonderful work, and only the work that you actually need. Highly recommended!@
Vehicle: Toyota Corolla
Service Date: 02/19/2018
Review Created: 02/20/2018 07:45 AM
Steve H. on 02/20/2018
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"EXCELLENT SERVICE"
My husband and I have found our new automotive shop! Cutshaw Automotive provides friendly and honest service. We have used them twice now and have been thrilled with the service and price. HIGHLY recommend Cutshaw Automotive!
Vehicle: Ford Escape
Service Date: 02/19/2018
Review Created: 02/20/2018 06:11 AM
Basil H. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Basil said the employees squeezed him in, they did a good job, and this was an okay experience for him.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/24/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Diane O. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FANTASTIC JOB!!"
Cutshaw was amazing as usual!! My son's truck had to go to the dealership because he needed a keyless remote and only the dealership can do it. We picked up his truck on Monday and the service tech said there was something wrong with it. It wasn't running right. I told them not to touch it. We were taking it to Cutshaw!! Cutshaw fixed it and it is running amazing. I would never take our cars anywhere else!! Mechanics are great and we love Domingo!! Thanks Cutshaw for being the best ever!!
Vehicle: Dodge Pickup
Service Date: 02/13/2018
Review Created: 02/14/2018 03:03 AM
Wylenza F. on 02/14/2018
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Spoke with Wylenza's son. He said everyone was nice, honest, and very reliable. The vehicle was done on time, as well.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 02/08/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Leeann D. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Leeann said the business was very nice and they got the job done fairly quickly.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 02/10/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Mary S. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change Service and Tire Issues"
They did my oil change in a timely manner, and let me know that my tires were in need of replacing, after I requested a tire rotation, and after the dealership had told me the month before that I was going to need new tires. They shopped around for the correct size tires my car would need and gave me a good quote on all four tires with the mounting, alignment and labor cost included. Great customer service, won't try and sell you anything your car doesn't need.
Vehicle: MINI Cooper Hardtop
Service Date: 02/02/2018
Review Created: 02/12/2018 12:01 PM
Ashton C. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ashton said he likes going to the business.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Jennifer B. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and quick service"
I had a screw in my tire came up there and was out in a little over an hour since my tire had to be ordered. Always friendly and helpful group.
Vehicle: Pontiac G3
Service Date: 02/09/2018
Review Created: 02/10/2018 10:35 AM
Alex S. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alex said the business was super nice and the repairs were done quickly.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 01/25/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
josh k. on 02/03/2018
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"I will only take my truck here "
Thank you guys again for the wonderful service on my 1989 F150. The guys at Cutshaw are the only ones I trust with my old truck. They do amazing work, on time, at a very fair price! I know I can always count on them to keep me on the road.
Vehicle: Ford Pickup
Service Date: 02/02/2018
Review Created: 02/03/2018 11:51 AM
Katie D. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"State Inspection "
Service was quick and easy. The staff was attentive and very polite. Plenty of parking inside the business lot. I would definitely recommend Cutshaw to a friend.
Vehicle: Subaru Impreza Sedan
Service Date: 02/02/2018
Review Created: 02/03/2018 10:37 AM
Sara T. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sara said the service was quick and efficient. The employees were up-front and told her what the problem was with her vehicle.
Vehicle: Toyota Yaris
Category: Service
Service Date: 02/01/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Jack O. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very nice people, great looking place"
I took my car in to get serviced here. Domingo and Nick are great, and always willing to do more for you. Very good men who actually care rather than just list a price at you. Speaking of, the pricing here is very fair and trustworthy.
Vehicle: Cadillac SRX
Service Date: 01/23/2018
Review Created: 02/01/2018 12:07 PM
RODNEY H. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always welcoming and very nice team "
The service is always professional and great the shop and the lounge area very clean and nice as well as comfortable
Vehicle: BMW X5
Service Date: 01/23/2018
Review Created: 01/24/2018 06:33 AM
Andrew F. on 01/22/2018
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Andrew said they are consistently efficient , friendly, and the prices are reasonable.
Vehicle: Ford F-150
Category: Service
Service Date: 01/20/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
ROBIN S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change/State Inspection "
I love taking my car to Cutshaw. My husband and I have been taking our cars there for the past few years. I have also told many friends/co-workers about Cutshaw and they have also been equally happy. So happy to have such a reliable shop here in Richmond. Thank you!
Vehicle: Honda Element
Service Date: 01/18/2018
Review Created: 01/19/2018 06:46 AM
Dennis M. on 01/18/2018
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"Great Garage"
They know what they are doing, have excellent software to check the service requirements.
Vehicle: Dodge Pickup
Service Date: 01/17/2018
Review Created: 01/18/2018 06:24 AM
Ryan M. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said the business did a very good job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 01/15/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
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