Mr. Josephson, Firstly I am sorry your vehicle with over 200k had so many problems. Your money spent was for replacing the AC evaporator which meant removing the entire dash and air box to remove and install a new evaporator just to hold freon. A properly working AC system will not work if there is no freon in it. Your sysytem was completely empty. It now hold freon the way it is suppose to. Secondly once the AC sytem was filled it would not start up due to the MAIN ECM not sending a signal to the compressor through the compressor relay. There was no way to know this untill the AC system was able to hold freon.
I spent an extra (uncharged) amount of time personally, not charging you, to find and diagnose this problem. For you to say you are disappointed after spending the amount of money and rating me the way you did is insinuating that you think I did not do my job. Lets not forget you vehicle has over 200k miles, and the fact that I'm not the manufacturer, nor am I the one who has worn this vehicle out. I did not cause these problems, I'm, only trying to find the problem and repair your vehicle, which was a double problem, now needing a computer. This was /is not a normal situation. I am disappointed that you feel the way you do, especially after all I have done. Darren
Bob, I hope the outcome of this very stressful job, ended in a positive for you. We sure were glad when everything worked out.
Very professional and great step by step communication