Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

404 Reviews

100% Would Recommend
Latest Review 19 days ago

Reviews


JE
Joyce E.
Shelton, WA
Toyota Corolla
Verified Customer
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10/25/2018
Best Automotive Shop in Mason County
I am never disappointed when I take my car in to D & L Automotive. They meet me with a smile, take the car keys, treat me to coffee and conversation or reading time while they get right on the job of servicing my vehicle. As soon as they have completed the job and checked over other automotive things of concern/interest they send me on my way with me knowing I've had the best of work done and for a reasonable price. Noel has always given me a "heads-up" when something has caught his attention and later checked with me to see if there has been any manifestation of the symptom. To date I've been blessed. But, were there something to come up, I know I can call and he will get my car in at my earliest convenience. I am so very grateful for D & L Automotive and the people who make it such a trustworthy and reasonably priced shop.

EH
Eric H.
Washington
GMC Pickup
Verified Customer
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10/25/2018 Category: Service
Eric said the business performed all the work expected. He has already recommended them to others.
This review was collected via phone interview by Customer Research Inc.

CJ
Cliff J.
Shelton, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Cliff said the customer service was great. The prices are reasonable and everything was fixed right.
This review was collected via phone interview by Customer Research Inc.

LT
Leora T.
Shelton, WA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Leora said her vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

HL
Howard L.
Washington
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Howard said the employees were great and did what needed to be done, quickly.
This review was collected via phone interview by Customer Research Inc.

BA
Bob A.
Shelton, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Bob said the service was great.
This review was collected via phone interview by Customer Research Inc.

SB
Sharon B.
Olympia, WA
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Sharon said the employees were great, excellent, and honest.
This review was collected via phone interview by Customer Research Inc.

SS
Susan S.
Shelton, WA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Susan said the business is great. The staff was truthful and the service was good.
This review was collected via phone interview by Customer Research Inc.

DC
Dan C.
Shelton, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Dan said the employees were honest and up front with their quotes. They finished their work in a timely manner. He trusted their work.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Shelton, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Spoke with Claire. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DH
Dan H.
Union, WA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Professional and friendly.
The shop is clean and organized. Noel makes every effort to repair your car and let you know what to expect.

TB
Tom B.
Brinnon, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Thank you job well done
Job well done. The Starter is working well so sar

ML
Micah L.
Shelton, WA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Micah said the staff is always good. He always gets good service there.
This review was collected via phone interview by Customer Research Inc.

RS
Rebecca S.
Washington
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Rebecca said the staff at this business got her vehicle in and scanned it, they did what was needed and she was out in not too much time.
This review was collected via phone interview by Customer Research Inc.

DE
Dawn E.
Washington
Toyota Tercel
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2018 Category: Service
Dawn said she was only at this business for a diagnosis.
This review was collected via phone interview by Customer Research Inc.

SK
Stephanie K.
Union, WA
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Stephanie said the businesses staff was very friendly. They are really good. They fixed her vehicle right away. She is real happy.
This review was collected via phone interview by Customer Research Inc.

TT
Tom T.
Shelton, WA
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Excellent service, as usual
It's nice having such dependable service available in Shelton.

JM
Jessica M.
Shelton, WA
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Jessica said this is her 2nd time going to this business. They have taken great care of her and the issue. They explain things and the prices. They communicate 100 percent and work with her. They have great customer service. She has never had a better experience bringing her vehicle anywhere. She really respects them and their work.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Olympia, WA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Michael said this business was great.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Shelton, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Mark said he has been happy with this business's work. The service is excellent and comprehensive. The employees are informative and clear.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 404 in total