Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1060 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
99% Would Recommend
Latest Review about 6 hours ago

Reviews


MG
Michael G.
Trafford, PA
Chevrolet Colorado
Verified Customer
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01/16/2019
Friendly environment.
I took my truck there to get some minor work done...ended up finding out that my truck isnt worth dropping money into due to a rotted frame. They saved me a ton of money and aggravation in the long run.

JS
Joe S.
Pittsburgh, PA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Honest, upfront, and reliable.
Good guys. Dan is great with being upfront and honest. Good service.
Dale . from Dale Shirley's Professional Auto Service Center responded on 01/16/2019

Joe, thanks so much for that review, we really appreciate your business. Thanks again! Dale


EH
Ed H.
Saltsburg, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
The name says it all .... "Professional Auto Service"
Great service and a great crew at fair prices.
Dale . from Dale Shirley's Professional Auto Service Center responded on 01/14/2019

Thanks Ed, We appreciate your years of business with us we do thank you for the great review too. See you next time !!  Dale


JM
James M.
Monroeville, PA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Never a problem
My wife and I both take our cars to Dale Shirley and we have been doing so for about 3 years . Service is always great. Staff is friend and knowledgeable. You will only get the service you need, every time. We would recommend this place to anyone.
Dale . from Dale Shirley's Professional Auto Service Center responded on 01/14/2019

Thank you Jim. Thank you very much for that awsome review. We really are glad to know that you have been happy with our services for a long time. We will continue to provide this type of service to your vehicles and motorcycle for years to come. Thanks Again! Dale


JV
Joseph V.
Monroeville, PA
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Professional. Good Service.
i will go back again.
Dale . from Dale Shirley's Professional Auto Service Center responded on 01/11/2019

Thanks Joe, we appreciate review ! Look forward till the next time you need our services. Dale


JW
James W.
Monroeville, PA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
Super nice and professional
In and out in 15 mins without an appointment
Dale . from Dale Shirley's Professional Auto Service Center responded on 01/04/2019

Thanks JB we enjoy having you as our customer. Glad we were able to help you out. See you in warmer weather for the bike service too. Thanks again,Dale


RS
Rachel S.
Monroeville, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Great Customer Service
Customer Service is excellent, and they are very flexible with appointments. Friendly, trustworthy, and always explain everything. I wouldn’t take my car anywhere else!
Dale . from Dale Shirley's Professional Auto Service Center responded on 01/04/2019

Thank you, we are trying every day to be this type of service facility to all our customers.We appreciate your business too! I'm glad to see we are reaching our goals. Thanks again, Dale


JE
Justin E.
Monroeville, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Good communication and explanations.
The shop is in frequent communication with me regarding updates and needed service.
Dale . from Dale Shirley's Professional Auto Service Center responded on 01/04/2019

Thanks Justin for your great review. We always try to keep our customers informed. Now that we can text directly from our software management system it is even easier. Thanks again, Dale


MG
Matt, Dana G.
Altoona, PA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Great service!
Every time my car visits it gets the work it needs done and the service is always so nice!!! . I will continue to take my car here!
Dale . from Dale Shirley's Professional Auto Service Center responded on 12/21/2018

Thank You the great review, we appreciate your business! Dale


RB
Raymond B.
Monroeville, PA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Great Service and Professional Staff
Top notch shop
Dale . from Dale Shirley's Professional Auto Service Center responded on 12/21/2018

Thanks Ray its always a pleasure when you come in! Thanks for the great review, Merry Christmas, Dale


RG
Richard G.
Monroeville, PA
Land Rover LR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Richard said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CN
Conniegene N.
Pittsburgh, PA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Best place for car service, people you can trust
Best place to have your car serviced, people you can trust
Dale . from Dale Shirley's Professional Auto Service Center responded on 12/14/2018

Thank you so much for that awesome review! We appreciate your business! Thanks Dale


ZT
Zachary T.
Pittsburgh, PA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Zachary said Dale was very professional and worked him in for work.
This review was collected via phone interview by Customer Research Inc.

GE
George E.
Pittsburgh, PA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
George said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 12/14/2018

Thanks you for your business George, Dale


KY
Karen and Paul Y.
Pittsburgh, PA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
friendly and knowledgeable staff
everything was explained in full, no question what was done, nothing done that wasn't needed
Dale . from Dale Shirley's Professional Auto Service Center responded on 12/10/2018

Thank you for that great review. We are glad that you were pleased with our services and practices here. Thanks for your business, we'll se ya next time! Dale


MS
Mary Kay S.
Monroeville, PA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Great business and great work
I have been going to them for years and always know they will not do unnecessary work. When they fix something it is always lasting. I have had to ask them for favors in emergencies and they always go out of their way to help me. Dan is the best! In a recent family event Dan called a couple of times to check on me. He is very professional as well as kind. I consider him my friend. They do great work always.
Dale . from Dale Shirley's Professional Auto Service Center responded on 12/10/2018

Thank you so much for the kind review. We do do our best to help in time of emergencies. Dan and everyone that work here are exceptional people who care about our customers and what is best for their vehicles. We are glad you are satisfied with our service. See you next time. Dale


SM
Shelly M.
Monroeville, PA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Shelly said the service was good. She liked the completed work.
This review was collected via phone interview by Customer Research Inc.

VS
Veronica S.
Monroeville, PA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Dale Shirley's Auto Service Center -
It has and continues to be the BEST! It is a comfort dealing with honestly and integrity and Dale Shirley's is top drawer in this category. Thanks Guys.
Dale . from Dale Shirley's Professional Auto Service Center responded on 12/04/2018

Thank you for that awsome review Veronica. We are glad to have you as our long time customer and look forward to servicing all your cars needs, Thanks again! Dale 


LD
Lance D.
Monroeville, PA
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Lance said the staff was nice and professional.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 11/23/2018

Thank you Lance, we appreciate your business. Dale


LD
Lillian D.
Pittsburgh, PA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Spoke with Antonette. She said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 11/23/2018

Thanks for your review and appreciate your business. Dale


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