Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

985 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
99% Would Recommend
Latest Review 4 days ago

Reviews


JN
James N.
Monroeville, PA
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
James said he was very happy with the response. The turnaround time was good. He is very happy with how things are going.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 05/25/2018

Jim, thank you for your review. we are glad you were happy with your visit with us. We hope to see you again soon. Dale


DW
David W.
Pittsburgh, PA
Honda Ridgeline
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
great mechanics
Bill Green and Timmy are both excellent mechanics! good customer service
Dale . from Dale Shirley's Professional Auto Service Center responded on 05/15/2018

Thanks for your great review of our technicians. I am very fortunate to have such great guys working here. Thanks Dale


AM
Allannah and Evan M.
North Versailles, PA
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Great staff and service
Always a great experience and great car care. Best garage I've ever been too.
Dale . from Dale Shirley's Professional Auto Service Center responded on 05/15/2018

Thank you we are glad your happy with our services. Oh by the way they say you make the best sandwiches in Monroeville, Thanks Again, Dale


DC
David C.
Pittsburgh, PA
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
David said the staff was nice, informative, and if he has any further problems he will take his vehicle back.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 05/02/2018

Thanks David for the very nice review. We appriciate your business and trusting us again for future repairs. Thanks again, Dale


AM
Abigail M.
Trafford, PA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Great and fast service
I use Dales for all my car needs, you can trust they aren’t “taking you for a ride” and provide the best prices! Just got my car inspected and only waited about an hour, quick and quality work!
Dale . from Dale Shirley's Professional Auto Service Center responded on 04/30/2018

Wow Abigail thank you for giving us such a great review. We do our best to provide the best service and pricing we can possibly offer. Thanks again! Dale


MS
Matthew S.
Pittsburgh, PA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Matthew said they always do a good job.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 04/30/2018

Thanks Matt we appriciate the business. Dale


JF
Jack F.
Monroeville, PA
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jack said he's been to quite a few places, and this business seems to be the best out of all of them.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 04/30/2018

Thanks Jack, thanks for the great review. We appriciate your business !  Dale


JB
John B.
Pittsburgh, PA
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Great Service
Great reasonably priced service
Dale . from Dale Shirley's Professional Auto Service Center responded on 04/20/2018

Thanks John we appriciate your kind comments and value your business. Dale


AS
Amy and Jim S.
Monroeville, PA
Chevrolet Malibu
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018
Repair work
I feel they are honest and very knowledgeable in auto repairs.
Dale . from Dale Shirley's Professional Auto Service Center responded on 04/20/2018

Thanks Amy & Jim we appriciate your trust in our business. Thanks for your business, Dale


KR
Karen R.
North Versailles, PA
Acura 3.5RL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Karen said the facility was fair and the work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LH
Leonard H.
Monroeville, PA
Hyundai Entourage
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Service
Leonard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 04/20/2018

Thanks Leonard we appriciate your business, Dale


CD
Christopher D.
Pittsburgh, PA
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Christopher said every time he goes there he has a very experience. They are exceptional. They always let him know what is wrong with his vehicle. They don't nickel and dime their customers.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 04/13/2018

Thanks for the great review Chris. We appriciate your business! Dale


TC
Todd C.
Monroeville, PA
Cadillac CTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Spoke with Brad. He said Tim and the staff did a good job. They treated him right.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 04/09/2018

Thanks Todd, Our staff and team of professionals are always going to stive to give you the best possible service in the industry. Thanks for your business, Dale


AB
Albert, Ann B.
Monroeville, PA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
great local shop
always fast dependable service.
Dale . from Dale Shirley's Professional Auto Service Center responded on 04/05/2018

Thanks Ann for the great review, we value and thank you for your business. Dale


JM
Joseph M.
Monroeville, PA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Joseph said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 04/09/2018

Thanks Joe!


BT
Barney T.
Monroeville, PA
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Barney T - Monroeville
Dan is always courteous & informative & Tim is a very professional, thorough mechanic who knows my car!
Dale . from Dale Shirley's Professional Auto Service Center responded on 04/02/2018

Barney we are thankful for being a great customer for so many years. We appreciate your loyalty to the business. Dale


SM
Shelly M.
Monroeville, PA
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Shelly said the business was good and efficient.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 03/29/2018

Thanks for the great review, we thank you for your business, Dale


JM
Joanne M.
Monroeville, PA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Joanne said this business had very nice people and she likes them. They are fine.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 03/29/2018

Thank you Joanne for the great review, we appriciate the business. 


AM
Allannah and Evan M.
North Versailles, PA
Chevrolet Classic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Great staff and service
The staff is very friendly and helpful. I took my car in and within a few hours everything was finished. They even called and let me know step by step everything being done and the cost before completing everything. These guys really care and take pride with their work and customers.
Dale . from Dale Shirley's Professional Auto Service Center responded on 03/26/2018

Thank you for such a great review. I am very happy that we were able to provide the services you needed for your vehicle. We do strive to provide the best customer service possible to our customers. We thank you and look forward to seeing you again! Dale


DW
Donald W.
Pittsburgh, PA
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018
mechanics Bill Green And Timmy
excellent customer service quality workmanship!
Dale . from Dale Shirley's Professional Auto Service Center responded on 03/19/2018

Thank you for the awsome responce, Yes I am very lucky to have 2 great techs working for me. Great guys too! Thanks Again, Dale


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