Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1016 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
99% Would Recommend
Latest Review 3 days ago

Reviews


DF
Daniel F.
Monroeville, PA
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Daniel said they were a little disappointed with the repairs to the front end aliment. They were very professional and timely.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Monroeville, PA
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Prompt, professional service
Dan took the time to explain matters in detail, with a friendly demeanor. Work done was quality, at a fair price.
Dale . from Dale Shirley's Professional Auto Service Center responded on 09/19/2018

Thank you John for AWESOME review. We appreciate you taking your time to respond to the survey. We look forward to seeing you again the next time you need our services! Dale


SZ
Suzanna Z.
Pittsburgh, PA
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Suzanna said she appreciates the service they provide.
This review was collected via phone interview by Customer Research Inc.

CG
Christopher G.
Pittsburgh, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Christopher said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 09/19/2018

Thank you Chris, we appreciate your business. Dale


JW
Jose W.
Verona, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Jose said overall the staff was absolutely phenomenal.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 09/13/2018

Jose will really appreciate that review! We do try our best to give you the best experiance possible each and evey time. Thank you, Dale 


JK
Justin K.
Monroeville, PA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Justin said this business has treated him very well for a long time. He recommends them.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 09/10/2018

Thanks for the great review Justin. We appreciate your patronage for so manyl years! Thank you! Dale


RD
Robert D.
Pittsburgh, PA
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Robert said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 09/07/2018

Thanks Rob, Glad to have been of service for you! 


EM
Elroy M.
Pittsburgh, PA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Elroy said he was satisfied.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/30/2018

Thanks Elroy!


CB
Cody B.
Pittsburgh, PA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Cody said that this business did a great job on his vehicle. The staff were very professional.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/30/2018

Thank you Cody we do try our very best to be the best we can be. We appreciate your business! Thanks again, Dale


JG
James G.
Pittsburgh, PA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
James said they took a bit longer than expected and was more money than he thought it would be.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/18/2018

Sorry for your dissappointment regaurding your experiance here. We only performed your state inspection. It was the motorcycle shop next to me that serviced your motorcycle.  Thanks Dale


NJ
Norman J.
Pittsburgh, PA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Norman said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/16/2018

Thank Norman !


RD
Regis D.
Monroeville, PA
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/10/2018 Category: Service
Regis said it took over a month to get vehicle done.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/14/2018

I'm very sorry to hear that you unsatisfied with the return time of your motorcycle. Unfortunetly I have no control over the motercycle shop next door since I sold it to them in July. I only performed the inspection aspect of your invoice. This process only took me about halve an hour. I will pass your information along to Hooligans Speed Shop and let them know of your issue. 


WB
William B.
Monroeville, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
William said they did a very good job and he liked the way they treated him.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/14/2018

Thank you William, we really value your business and appreciate your business. Thanks, Dale


WK
Walter K.
Pittsburgh, PA
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Dale Shirley’s
Great service. Honest, timely and courteous.
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/14/2018

Thanks Walter, its always a pleasure to service your vehicles over the last seven years plus Dan enjoys your conversations when your here. Thanks Again, Dale 


HF
Heidi F.
Pittsburgh, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Heidi said, this business was flexible.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/14/2018

Thanks for your responce and look forward to seeing you again in the future. Dale


EL
Ernest L.
Pittsburgh, PA
Honda Crosstour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Spoke with Lois. She said everything was fine and everything was done like she wanted in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/14/2018

Thank you Ernie. We appriciate your years allowing us to service your vehicles. Looking forward to many more. Dale 


DS
David S.
Pittsburgh, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
David said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/06/2018

Thanks Dave we appriciate your business. Dale


MR
Matthew R.
Pittsburgh, PA
Volkswagen Touareg
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Matthew said he was satisfied with the service at the business.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/06/2018

Thanks Matthew, we thank you for your business! Dale


ES
Emmanuel S.
Monroeville, PA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Great service!!
Always take our car here and are always pleased with the service! Top notch!!
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/06/2018

Thanks so much for that awesome review, we do appreciate your business. Thanks Again, Dale


LM
Lee M.
Apollo, PA
Honda Civic Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Lee said he thought the diagnosis could have been a little more in depth, but he can't complain about the results of the work done.
This review was collected via phone interview by Customer Research Inc.
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/06/2018

Thanks for the review, we appreciate yor business. 


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