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SureCritic / Dale's Auto Service
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Dale's Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(120 Reviews)
100
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Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(440) 285-9017
Business Hours

Business Hours

Mon
9:00 AM - 5:30 PM
Tue
9:00 AM - 5:30 PM
Wed
9:00 AM - 5:30 PM
Thu
9:00 AM - 5:30 PM
Fri
9:00 AM - 5:30 PM
Sat
closed
Sun
closed
* No Time Zone Provided
12252 Mayfield Rd Chardon, OH 44024
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Dale's Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(120 Reviews)
Write a Review
Recent Reviews
DC
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Dana C.
Painesville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2023
10
Happy
I would recommend this place to anyone he got job done on time and for what was quoted which I felt was a very fair deal
AG
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Alan G.
Chardon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
10
New tires, front brakes, wheel alignment
I’m a car guy who typically does my own work on my HotRods
I Took my Classic car (1971)there on my neighbors recommendation, Dale installed 4 new performance tires, replaced the front rotors( took the extra effort to find new ones at a better price point) and did a 4 wheel alignment
I’ve owned this car since 1999.
When all was said and done , the car drives like a new car, extremely smooth, alignment is perfect and the brakes feel like our new car
Dales lifelong experience and down home honesty is very reassuring
DS
Dennis S.
Painesville, OH
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
verified customerVerified Customer
Category: Service
Dennis said they are the best. They are good about the cost, the time and are very efficient.
Recommended
LP
Lorri P.
Chardon, OH
Chevrolet Silverado 3500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020
verified customerVerified Customer
Category: Service
Lorri said the business takes care of her.
Recommended
MB
Micheal B.
Ohio
Buick Rendezvous
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
verified customerVerified Customer
Category: Service
Micheal said he did exactly what he asked and price was what they agreed upon. He hasn't had any problems since.
Recommended
JV
Jason V.
Ohio
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
verified customerVerified Customer
Category: Service
Jason said the business squeezed him in short notice and the mechanics did the repair very quick,
Recommended
JS
Jhon S.
Middlefield, OH
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020
verified customerVerified Customer
Category: Service
Jhon said he has been there 2 times and both times he has had very good success.
Recommended
Dale J., OWNER from Dale's Auto Service responded on 09/21/2020 06:00 AM

Thank you, John.

DALE JURGENS
OWNER
440-285-9017
LE
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Laurie E.
Chardon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020
Dale's is the best!
I've been going here for years. He does a great job in our vehicles. Honest and always able to get me in last minute. I appreciate this business! Thank you for always doing a great job. I will never go any where else!
Recommended
Dale J., OWNER from Dale's Auto Service responded on 09/18/2020 06:03 AM

Thank you, Laurie! We appreciate you and your business. Have a great day. 

DALE JURGENS
OWNER
440-285-9017
TF
gravatar
TIM F.
Chardon, OH
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
verified customerVerified Customer
Always great service!
We’ve been bringing our vehicles here for years. Always get great service we trust!
Recommended
Dale J., OWNER from Dale's Auto Service responded on 09/11/2020 06:05 AM

Thank you, Tim.

DALE JURGENS
OWNER
440-285-9017
DB
Damian B.
Chardon, OH
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
verified customerVerified Customer
Category: Service
Damian said the staff have good customer service and provide quality work.
Recommended
EM
Elanor M.
Orwell, OH
Toyota Yaris
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020
verified customerVerified Customer
Category: Service
Elanor said no complaints, very courteous, kept her informed, the job was done on time.
Recommended
Dale J., OWNER from Dale's Auto Service responded on 09/08/2020 06:27 AM

Thank you, Elanor!

DALE JURGENS
OWNER
440-285-9017
NM
Nate M.
Chardon, OH
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2020
verified customerVerified Customer
Category: Service
Nate said they got the job done very quickly. They were very friendly. Clear communication
Recommended
Dale J., OWNER from Dale's Auto Service responded on 08/20/2020 01:31 PM

Thank you!

DALE JURGENS
OWNER
440-285-9017
KB
gravatar
KIM B.
Newbury, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020
verified customerVerified Customer
Great guy!
Once again Dales is my go to place for tires and maintenance. Never a complaint!
Recommended
Dale J., OWNER from Dale's Auto Service responded on 08/14/2020 11:52 AM

Thanks kim!

DALE JURGENS
OWNER
440-285-9017
MB
Micheal B.
Ohio
Buick Rendezvous
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2020
verified customerVerified Customer
Category: Service
Micheal said they went above and beyond when they didn't have to.
Recommended
Dale J., OWNER from Dale's Auto Service responded on 08/10/2020 06:17 AM

Thank you, Mike!

DALE JURGENS
OWNER
440-285-9017
KB
gravatar
KIM B.
Newbury, OH
Toyota Tundra 4WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2020
verified customerVerified Customer
Always great service and reasonable!
I always recommend and trust Dale’s advice and help. He has been a great guy for over 20 years or more for our entire family of trucks and trailers.
Recommended
Dale J., OWNER from Dale's Auto Service responded on 08/05/2020 06:07 AM

Thank you, Kim! We appreciate your loyal business!

DALE JURGENS
OWNER
440-285-9017
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