Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

363 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


LB
Lloyd B.
Ohio
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
LLoyd said the business has excellent service.
This review was collected via phone interview by Customer Research Inc.

JB
Jesse B.
Ohio
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Jesse said the service was quick and the pricing was competitive.
This review was collected via phone interview by Customer Research Inc.

JG
Jeff G.
Mentor, OH
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018 Category: Service
Jeff said he was very satisfied.
This review was collected via phone interview by Customer Research Inc.

DL
Dave L.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Great service!!
I go to Vehicles Unlimited for All my service!! Fair prices and all are Very helpful!! Little wait time if you have an appt!! Thanks Joe an Tony!!

MC
Megen C.
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Incredible Service - The Only Mechanic I Trust My Vehicle With
Tony & Joe are great at what they do. I've been going to their shop for almost 4 years, and I dont know what we'd do without them. To glean a little bit of light on the character of these two gentleman, my husband was stranded in a parking lot with my car. It was making a funny noise, hubby decided to go to the mall before going to Vehicles Unlimited, and she (my car) wouldnt start. Tony's tow truck was busy for several hours, so he hopped in his car and rescued my husband! Tony was able to pop the clutch and get her started so that hubby could drive it to the shop. WHO DOES THAT these days? When I call, Tony always seems to know (or acts like he knows), who I am. Tony is also well aware of how important it is to keep my 2007 Toyota Yaris running. He is aware that I'm willing to do what I can to keep her running for as long as possible, and with 260,000 miles, I feel like Tony is on my side to see how long she makes it!
She has yet to nickle and dime us, and with Tony & Joe's honest opinions, I'm confident she will make it to 300,000+. My car needs a catalytic converter, and instead of pushing it on us, Tony matter-of-factly gave us the option to get it fixed or wait until the Check Engine light comes on: our choice. We asked his honest opinion about whether the car was "worth it" knowing we needed the catalytic converter, new brakes and tires and his response was, "It's a Toyota. Keep the engine running and it will last you for years." The car has yet to nickle and dime us, and neither has Vehicles Unlimited.

PS
Paula S.
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Wednesday 11/14/18 service
Always great service!

MS
Mike S.
Ohio
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Mike said the guys there are extremely knowledgeable and they take good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018
2003 Honda oil change
Work and time satisfactory, but, I still would like to have Vehicles Unlimited go to an appointment system for an oil change. I tried to get in two Saturdays ( as soon as you opened) ago, but, they told it would take 2.5 hours to get a oil change and tire rotation. I left that morning and had my wife take it in at a later date.

RB
Russell B.
Ohio
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Russel said the guys have been great to him. He said he has been going to them for a long time and they do a great job.
This review was collected via phone interview by Customer Research Inc.

SH
Sean H.
Ohio
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Sean said that the place was really great and he always goes there.
This review was collected via phone interview by Customer Research Inc.

AH
Adele H.
Ohio
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Adele said the staff is always very helpful and they listen to her concerns. She appreciates that they are honest and genuine people.
This review was collected via phone interview by Customer Research Inc.

GF
Gerry F.
Ohio
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Gerry said this business is always very fair with their pricing. They get him in and out on a pretty decent schedule.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Ohio
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Joe said the business has always taken really good care of him.
This review was collected via phone interview by Customer Research Inc.

DS
Damon S.
Ohio
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Damon said he liked the service. He's looking forward to his next visit.
This review was collected via phone interview by Customer Research Inc.

PT
Paul T.
Ohio
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Paul said the service is always good, everybody is polite and everyone knows what they're doing.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Ohio
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Dave said the tire that he took in is still leaking and he will take it back. The work is always done really fast, and he's in and out.
This review was collected via phone interview by Customer Research Inc.

JP
Jeff P.
Ohio
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Jeff said the business is very experienced with what they do. Their price was right and Tony is a nice guy.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
Ohio
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Mike said the service is always excellent and the technicians address all of the customer needs.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
Ohio
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Scott said this business does excellent work. The staff are all very professional and honest. He recommends this business to everyone he knows.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018
Hyundai Elantra Old Change
Service & time was satisfactory. Done in 40 minutes. My wife was happy.

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