Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

403 Reviews

99% Would Recommend
Latest Review about 20 hours ago

Reviews


DM
DAVE M.
South Bend, IN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Edge Service
Service was timely and professionally completed.
Staff is friendly and sincerely concerned in providing top notch service.

PR
PAUL R.
Niles, MI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Always great service
I've been bringing my vehicles to Dale's for over 10 years now. Making sure my vehicles are properly maintained is a high priority and I have great trust in the work done at Dale's shop. Having a mechanic that you know and trust is extremely important!

P
P.
South Bend, IN
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
5 star review plus 5 more!!!!!
Dale's Service Center gets a 10 star review from me. They are honest and accommodating. I trust them with all of my vehicles. Great Business to do Business with. Way to go Dale and staff.

PS
Pamela S.
South Bend, IN
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Pamela said the business was very pleasant and also very informative.
This review was collected via phone interview by Customer Research Inc.

RH
Ross H.
La Porte, IN
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Ross said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

BP
BILL P.
South Bend, IN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Dales knowledge and friendly shop.
Dales willingness to go the extra mile keeping my 60 year old car running and as original as possibly.

DH
Donald H.
South Bend, IN
GMC Savana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Donald said they were quick, efficient and got his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

JS
JACK S.
South Bend, IN
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2018
My wifes car was not the norm for the average shop (handicapped van) but most problems were handled well.
This car was a tricky fix because of the handicap accessories,
All items were repaired correctly and those that were not were addressed and repaired . As usual, I was treated well and the cost was livable.

JR
Juanaa R.
South Bend, IN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Juanaa said she was able to be seen right away and she really appreciates that.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
South Bend, IN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Fast, High Quality, Great Service
I’ve been taking my cars here for years and have never been disappointed! Always friendly, fast, and affordable. They go out of their way to make sure you’re happy!

DL
DANIEL L.
South Bend, IN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Satisfied customer
Really liked being able to do night drop off. I was able to pick up after work. Even though Dale’s was already closed. Liked being called to let me know status of car. Price quoted was how much it cost. No surprises. I liked that.

MB
MATT B.
South Bend, IN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Oil change!
Trust, dependable services when needed.

DL
DANIEL L.
South Bend, IN
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Just what you want and need in an auto repair shop.
Dale's got me in right away, quickly diagnosed the engine idle and sluggish transmission problems I had and had everything taken care of in a couple hours. My "dealer" wanted me to wait three days just to diagnose the problems.
Dale's has been professional, personable and reasonably priced both times I have needed them in the past three yeats.

MS
Matt S.
Indiana
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Matt said he was happy with the service and he picked it up quickly.
This review was collected via phone interview by Customer Research Inc.

KH
Kelsey H.
South Bend, IN
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Kelsey said they fixed the vehicle and they were nice,
This review was collected via phone interview by Customer Research Inc.

ES
Ed S.
South Bend, IN
Chevrolet Impala Limited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Spoke with Ed's wife. She said that Dale has always completed great work and they are pleased.
This review was collected via phone interview by Customer Research Inc.

JS
J S.
South Bend, IN
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
J said the technicians did what he asked of them and they did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
TOM S.
Granger, IN
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Back on the Road
I came in at opening without an appointment with a leak and no heat.
Problem diagnosed and reasonable cost for repair for my approval by 12:30 PM and
repair complete and I'm back on the road by 2:30 PM.
Thank you, Dale's.

BB
Brian B.
South Bend, IN
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Brian said his vehicle was in and out of service in no time.
This review was collected via phone interview by Customer Research Inc.

QT
Quincy T.
South Bend, IN
Lincoln LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Quincy said the employees were kind, courteous, did the work well and he has never had any problems.
This review was collected via phone interview by Customer Research Inc.