Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

355 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


DS
Dave S.
Walkerton, IN
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Dave said the business has done everything well.
This review was collected via phone interview by Customer Research Inc.

RC
RICK C.
South Bend, IN
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Dale's worked me in on short notice for an oil and filter before I had to leave town. As usual, friendly,efficient service.
Thanks.

SM
Sholanda M.
Indiana
Chevrolet Bel Air
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Sholanda said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JD
Janessa D.
South Bend, IN
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Janessa said the staff was honest, and they don't stop until the vehicle service is completed.
This review was collected via phone interview by Customer Research Inc.

VT
Vincent T.
South Bend, IN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Vincent said the business provided him with hassle free service.
This review was collected via phone interview by Customer Research Inc.

DJ
Dave J.
South Bend, IN
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Dave said he had no problems with this business. They are conveniently located, and they were able to find an issue with his vehicle 2 other businesses had missed.
This review was collected via phone interview by Customer Research Inc.

NP
NICK P.
Granger, IN
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Friendly staff and timely service at a very fair price.
Dale's Service Center has been performing the service on my 2011 Honda Odyssey since the 100,000 service was due. They are quick and very reasonable. Their staff are pleasant to talk to and they listen to your needs. They explain in detail what needs to be done and give you options for you to consider. Their mechanics are trained and willing to explain in detail what the problem is and what needs to be done to correct the problem.

I recommend Dale's Service Center as the place to have your vehicles serviced and it is serviced to manufacture standards.

KF
Ken F.
La Porte, IN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Ken said the business has always been good to him. They are prompt and get the vehicle back within the estimated time frame.
This review was collected via phone interview by Customer Research Inc.

GM
Greg M.
South Bend, IN
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Greg said his service went smoothly. He had no problems with the work. The service was done in a decent amount of time.
This review was collected via phone interview by Customer Research Inc.

MW
Milton W.
South Bend, IN
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Milton said the service was good and he liked it. If he has any problems, he drops his vehicle off. The employees will take him home and pick him up. He's been going to this business for repairs for quite a while.
This review was collected via phone interview by Customer Research Inc.

DM
DAVE M.
South Bend, IN
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Repair 2012 Ford Edge
As we were in a bind for repairs, the staff and owner were very thoughtful in
fitting our repairs into the busy schedule. Everyone was very professional,
pleasant and helpful. The repairs are well done and as desired.
Thanks Dale and Team.
Dave

DF
Dan F.
Plymouth, IN
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Dan said the employees were good at communicating, good at getting at him in, and good at working with him.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
South Bend, IN
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Thank you
Did a job quickly for us.

JB
Jimmy B.
South Bend, IN
Buick Electra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Jimmy said they are very nice people and the service was good.
This review was collected via phone interview by Customer Research Inc.

SR
STEVE R.
South Bend, IN
Pontiac G6
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/04/2018
Did not follow directions from the beginning;
I had to bring my car back in to do the breaks. They were not completed on the first visit like requested

GR
George R.
South Bend, IN
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
George said the facility provided great service.
This review was collected via phone interview by Customer Research Inc.

JR
JENNIFER R.
South Bend, IN
Dodge Avenger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018
Service
Very good service I've been taking my vehicles here for many years.

LL
LINDA L.
South Bend, IN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Great service!
Left the vehicle for the day (they even gave me a ride home). It was done early afternoon. Friendly service, reasonably priced, and vehicle fixed- what’s not to like! Can’t think of a thing to make experience better. (And I am female and they don’t try to take advantage or tell you that you need things you don’t)

RC
RICK C.
South Bend, IN
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018
Dale's is our goto service place for both our vehicles.
We've been back in South Bend for about 4 years now, and are so happy we found Dale's to care for our vehicles. The only thing they care more about is YOU. Great honest, fast service.

JH
JEREMY H.
South Bend, IN
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Did exactly what I asked
Rachel provides service that I requested and had great communication along the way. I will be back.