Tim said this experience was not good. He had to go back to the business 3 times. The second time he went back was because the business did not finish the work. The third time was to go and pay for the work as he could not pay over the phone and he had already picked up his vehicle after hours. He did not chose to elaborate on a specific work issue. He appreciated that the business let him pick up his vehicle after hours and before payment. He would have liked to have been told of the payment options prior to picking up the vehicle. This experience will not stop him from returning to the business. He has been there a number of times before and it was always satisfactory.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer