Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

735 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


SW
Sean W.
Gaithersburg, MD
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Sean said the business provided good service and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Gaithersburg, MD
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Mike said he is happy working with the business.
This review was collected via phone interview by Customer Research Inc.

NM
Neill M.
Gaithersburg, MD
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Neill said the staff have always taken care of him, and he feels like they're his friends.
This review was collected via phone interview by Customer Research Inc.

MF
Mike, Hilary F.
Gaithersburg, MD
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Mike said he is happy working with the business.
This review was collected via phone interview by Customer Research Inc.

NM
Neill M.
Gaithersburg, MD
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Neill said the staff have always taken care of him, and he feels like they're his friends.
This review was collected via phone interview by Customer Research Inc.

RC
Rosio C.
Potomac, MD
Ford Windstar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Rosio said the business is excellent, with good customer service. The employees are very understanding and very helpful. They are very up front, very honest and fast. She has had a nail in her tire twice, and always takes her vehicle there, because she trusts them. She stated she would like them to keep up the honest and timely service.
This review was collected via phone interview by Customer Research Inc.

CB
Cliff B.
Gaithersburg, MD
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Cliff said the staff was very accommodating.
This review was collected via phone interview by Customer Research Inc.

PM
Paola M.
Gaithersburg, MD
Chrysler Pacifica
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/02/2018 Category: Service
Paola said the business did not provide her with updates as they were working on her vehicle. The cost for services was high and they took longer than expected.
This review was collected via phone interview by Customer Research Inc.

SK
Stephen K.
Gaithersburg, MD
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Stephen said the business was able to get him in without an appointment.
This review was collected via phone interview by Customer Research Inc.

MR
Marvin R.
Montgomery Village, MD
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Marvin said the business provides great service.
This review was collected via phone interview by Customer Research Inc.

KH
Kristen H.
Gaithersburg, MD
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Kristen said she is happy with the service.
This review was collected via phone interview by Customer Research Inc.

WW
Will W.
Gaithersburg, MD
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Will said the service was convenient. The employees were able to identify his vehicles issue. They provided the best service. They were straight forward with his service price. He appreciated their honesty.
This review was collected via phone interview by Customer Research Inc.

JW
Jihong W.
Rockville, MD
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Jihong said that the facility is nice, they diagnosed her problem and explained her repairs well.
This review was collected via phone interview by Customer Research Inc.

RF
Randy F.
Gaithersburg, MD
Cadillac ATS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Randy. He said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

DB
DAN B.
Gaithersburg, MD
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Timelines, good workmanship, customer service
As always, dropped my car at 9 AM and got it back by 2 PM.
Simple and quick with a good customer service
Thanks!

EG
ELIZABETH G.
Gaithersburg, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Fast and convenient
No appointment need it! I work in the shopping center so for me to be able to walk there with no appointment And on top of that get a good service with a great price!! Pretty good deal for me.

JK
JACQUELINE K.
Gaithersburg, MD
Honda Accord Crosstour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Honest People. This is a mechanic you can trust. Twice, Jonas told me I did not need work when I thought I had to make expensive repairs. This repair shop has knowledgeable staff and is honest.
Honest repair shop. Twice, I thought I had expensive repairs to make. They told me the repairs were unnecessary. If the work does not need to be done, they won’t do it. Staff are knowledgeable.

KT
Kelly T.
Gaithersburg, MD
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Kelly said they were quick, thorough and courteous.
This review was collected via phone interview by Customer Research Inc.

AM
Andrew M.
Gaithersburg, MD
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Andrew said he received good service and he is always very happy with them.
This review was collected via phone interview by Customer Research Inc.

TS
Thaddeus S.
Gaithersburg, MD
Honda Fit EV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Thaddeus said they are very convenient and the mechanics do a very good job.
This review was collected via phone interview by Customer Research Inc.