Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

752 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


SB
Susan B.
No Potomac, MD
Cadillac XT5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Susan said this business is friendly and personable and pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

EO
Emily O.
No Potomac, MD
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Emily said they did a good job and she was pleased.
This review was collected via phone interview by Customer Research Inc.

JV
James V.
Rockville, MD
Chrysler 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
James said the service the business provided was good but it took awhile.
This review was collected via phone interview by Customer Research Inc.

DC
Dean C.
No Potomac, MD
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Dean said this business was expedient. He received great service for a great price.
This review was collected via phone interview by Customer Research Inc.

JW
Janiece W.
Germantown, MD
INFINITI QX60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Janiece said the employees did the job correctly.
This review was collected via phone interview by Customer Research Inc.

GM
Giulia M.
No Potomac, MD
Cadillac Escalade
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Gulia said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AR
Ailene R.
No Potomac, MD
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Ailene said, this business does timely work and they have good prices.
This review was collected via phone interview by Customer Research Inc.

KG
Kevin and Geraldine G.
Gaithersburg, MD
Toyota Corolla
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/16/2018
Need to know about Windshield wiper tank
Left message to contact me about windshield wiper tank two days ago. Have NOT heard back. A deer jumped into my son's car and cracked the tank so now windshield wiper fluid leaks. The maintenance you did was fine but you did NOT do anything about the tank nor did you give us any advice about it. GG

VT
Vananh T.
Boyds, MD
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Vananh said she had a flat from a nail so she walked in and they took care of it in 20 minutes.
This review was collected via phone interview by Customer Research Inc.

AM
Avrah M.
Gaithersburg, MD
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Avrah said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

AS
Anya S.
Rockville, MD
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Anya said everyone was professional and attentive and also very responsive. The mechanic also gave her really good advice.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
Gaithersburg, MD
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
David said the employees were honest, open with what he needed done with his vehicle and did a good job.
This review was collected via phone interview by Customer Research Inc.

AR
ALEX and NATASHA R.
Gaithersburg, MD
Honda Civic Si
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/07/2018
go literally anywhere else
I wish i could give zero stars. I brought my car in for a routine oil change & not only was the oil change not done but they did some sort of test to my car & charged me 114 dollars & did absolutely nothing. i will never take my car back here & i urge everyone else to take their cars elsewhere as well.

AR
Andrew R.
Gaithersburg, MD
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Andrew said this business did a great job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

SW
Shari W.
Gaithersburg, MD
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Shari said the service was good at this business. The staff was friendly.
This review was collected via phone interview by Customer Research Inc.

SP
Sendil P.
Gaithersburg, MD
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Sendil said he called the business the day before the service to schedule an appointment. The technicians scheduled him for the next morning for the state inspection. Within two hours of dropping his vehicle off the technicians were calling to tell him that his vehicle was done and ready for pick up. The service was fast and everything was done speedy. He is very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

ID
Ivan D.
Boyds, MD
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Ivan said Aldo at the business took care of him right away and he also said he will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

KE
KAREN and SAM E.
Gaithersburg, MD
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
light needed to be replaced
Aldo is great help, gets job done quickly and is always customer service friendly!

JR
Joey R.
Maryland
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Joey said he had a flat tire and the business' staff took good care of him.
This review was collected via phone interview by Customer Research Inc.

SW
Sean W.
Gaithersburg, MD
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Sean said the business provided good service and he had no complaints.
This review was collected via phone interview by Customer Research Inc.