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Darrell's Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,544 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
4.0
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Towing Service, Car Maintenance
Contact
(785) 272-8451
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4300 SW 21st St Topeka, KS 66604
Get Directions
Darrell's Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,544 Reviews)
Write a Review
Recent Reviews
JB
JILL B.
Littleton, CO
Toyota Tundra 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Darrell’s is awesome
Darrell’s was awesome I came in from out of town with a “maintenance required” warning light on my Toyota & they fit me right in. Found I needed an oil change . They did the oil change & I was on my way
DC
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David C.
Topeka, KS
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Great service!
This was my daughter’s car and as always Darrell’s Service provided excellent service!
ML
Marjorie L.
Topeka, KS
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
8
Well done
Well done, quickly. Thanks!
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:45 PM

Thanks for your business Marjorie!

DM
Dylan M.
Kansas
Hyundai Tiburon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Dylan said there were no problems, everything went smoothly. Their drivers were really nice and really professional about their jobs.
Recommended
SC
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SUSIE C.
Topeka, KS
Lexus ES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Fast and steady!
Thanks always for the great service!
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:45 PM

Thanks Susie, we appreciate your continued business with us!

Verified Customer
Topeka, KS
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Van 3rd row seat repair
My Sienna van 3rd row seat can be up or folded and stored in the floor. The handle to raise/lower the seat became completely detached when I tried to raise the seat up into position. Darrell’s crew were able to get the mechanism repaired. 😊
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:44 PM

We are so happy we were able to help, thanks for your business!

LG
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LEWIS ( LOU ) G.
Topeka, KS
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
9
Good customer service
Brought my Jeep in and I knew it had some issues but didn’t know how bad. I actually felt bad for the tech that did the repair but they kept me in the loop throughout the process. We’re very kind and friendly and made you feel comfortable. I would go back for service again
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:40 PM

Louis, thank you for giving us a shot, we appreciate it and are sure the technician will recover :) Glad we could get the work done. For any future car care needs, please don't hesitate to give us a call!

GB
GINA B.
Topeka, KS
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
9
Great service
I would definitely be returning here for any mechanic needs. The service is great. The people are honest, polite, and provide speedy service with quality..
Thanks, Darrell.
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:39 PM

Gina, we are so happy to hear that. Thank you for your business with us and for any future car care needs, please don't hesitate to give us a call!

ML
Mark L.
Topeka, KS
GMC Canyon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Excellent Service
Everyone was helpful, friendly, and professional!
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:15 PM

Thank you Mark, we appreciate your business with us!

JS
James S.
Kansas
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
James said everything was good, excellent.
Recommended
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:15 PM

Thank you James, we appreciate your business with us!

MA
MARJORIE A.
Topeka, KS
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Very helpful in diagnosing the problem and cost of the repair if I want to get it it done
Always courteous and respectful. I am an elderly widow. The folks at Darrell’s have always given my Expedition good care. I would not take it any where else.
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:15 PM

Marjorie, we are happy we were able to help. Thank you for your business with us!

KS
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Ken S.
Tecumseh, KS
Lincoln MKC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Routine service and diagnostic check.
OIL CHANGE AND OVERVIEW OF VEHICLE ALWAYS DONE WITH COURTESY AND EXPERTISE TO KEEP VEHICLE IN TOP CONDITION.
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:13 PM

Thank you Ken, we appreciate your business with us!

TB
Tom B.
Topeka, KS
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Best in town
We have gone to Darrell’s for several years and never had a problem. Their prices are very fair, their mechanics are excellent. They give you a bid for the necessary work and there’s no surprises when you pick up your vehicle. Very dependable, trustworthy and friendly.
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:48 PM

Thank you Tom, we never want you to feel like your trust is taken lightly.  We appreciate you and your business with us!

JR
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Judy R.
Topeka, KS
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
OIL CHANGE
All employees are so nice and helpful. The only place I will go!!!!!!!!!
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:47 PM

Thank you Judy, we appreciate you!!

KT
KEN T.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Tire repair
Quick service the young man who fixed my removed and fixed my tire was extremely efficient. All the staff very professional and friendly. Was little taken back for the price charged if $29.50’for the tire repair. But I was in and out quickly.
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:47 PM

Thank you Ken, we appreciate your business!

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