Darrell's Tire Factory


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

573 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
98% Would Recommend
Latest Review 5 days ago
Tammy K. on 01/13/2018
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Tammy said the business was diligent in getting her in and out with her vehicle.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 01/11/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
TYLER G. on 01/11/2018
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"Fast service. Great people. "
They are very efficient, straight forward, and honest. They gave me plenty of options and were very friendly.
Vehicle: Toyota Camry
Service Date: 12/27/2017
Review Created: 01/11/2018 05:15 PM
JESSE E. on 01/11/2018
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"great service"
great service
Vehicle: Chevrolet Impala
Service Date: 12/29/2017
Review Created: 01/11/2018 08:11 AM
Trent B. on 01/10/2018
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Trent said the business is great to work with.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/15/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Layne G. on 01/10/2018
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Layne said he recommends the business for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/28/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Nathan F. on 01/08/2018
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Nathan said the business is fast and efficient. They get the vehicles out on time.
Vehicle: Subaru Impreza Wagon
Category: Service
Service Date: 11/29/2017
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Marty L. at Darrell's Tire Factory responded on 01/09/2018
A VERY VERY BIG THANK YOU MR FORSGREN!!!
Kyle H. on 01/06/2018
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Kyle said the staff members not only fixed his tire, but they replaced his spare tire under the bed of his truck. He was very pleased with the service.
Vehicle: Dodge Dakota
Category: Service
Service Date: 12/12/2017
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Marty L. at Darrell's Tire Factory responded on 01/09/2018

Thank You Kyle!

Burton I. on 01/05/2018
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Burton said the business always has good service.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 12/14/2017
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Marty L. at Darrell's Tire Factory responded on 01/09/2018

A very Big Thank you Burt!

Penny W. on 12/29/2017
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Penny said she has had wonderful experiences with this business. She stated she loves them.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 12/19/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Marty L. at Darrell's Tire Factory responded on 01/09/2018

Thank You Penny!

AMIE O. on 12/19/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Customer Service By Reception Counter"
The customer service from the woman at the desk was horrid, I'd rather take my business somewhere else than be treated like that again. It was the younger woman.
I have spent more money in that place than I ever wanted to, gave y'all chance after chance too. She needs to get reprimanded or dismissed. The customer service in a place is what helps customers keep coming back.
Vehicle: Dodge Neon
Service Date: 12/18/2017
Review Created: 12/19/2017 07:30 PM
Marty L. at Darrell's Tire Factory responded on 01/09/2018

I'm sorry you feel that way, I have always tried to make you feel welcome and treat you fair. a simple call to me is all it would have taken to resolve this misunderstanding.
~Marty

Garth J. on 12/14/2017
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Garth said the business was good and they do a good job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/11/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Layne P. on 12/14/2017
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Layne said the service was very slow. The staff is not very knowledgeable, and seemed put out for him bringing the vehicle back. He would still recommend the business.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 12/11/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Fred C. on 12/12/2017
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Fred said he has used this business for forty years. The employees provided good service.
Vehicle: Cadillac SRX
Category: Service
Service Date: 12/08/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Russel R. on 12/07/2017
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Russell said the employees are experienced, consistent, and they show integrity. He is a long time customer.
Vehicle: Saturn Ion
Category: Service
Service Date: 12/05/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Jeremy C. on 12/05/2017
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Jeremy said the staff forgot to fill the air up in his tires.
Vehicle: Volkswagen Eos
Category: Service
Service Date: 11/24/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Phill S. on 12/04/2017
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Phill said the staff were very friendly and he liked their attitude. They treated him like a long time customer.
Vehicle: Ford E-450 Super Duty
Category: Service
Service Date: 12/01/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
PAUL C. on 11/28/2017
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"Service and cooling system fush."
It wAS DONE WELL AND IN A TIMELY MANNER
Vehicle: Ford Taurus
Service Date: 11/28/2017
Review Created: 11/28/2017 08:35 PM
Dewayne F. on 11/24/2017
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Dewayne said he would recommend the business for service.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/21/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Connor B. on 11/24/2017
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Connor said the business has good, quick service, They did exactly what he needed and they were inexpensive.
Vehicle: Isuzu Hombre
Category: Service
Service Date: 11/21/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Annette H. on 11/22/2017
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Annette said she had to take her vehicle back because there was a leak in the tire.
Vehicle: Dodge Avenger
Category: Service
Service Date: 10/23/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 573 in total