Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

592 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 4.2777783/5Overall Rating 4.2777783/5Overall Rating 4.2777783/5Overall Rating 4.2777783/5rating 4.2777783
Original
Overall Rating 2.47059/5Overall Rating 2.47059/5rating 2.47059rating 2.47059rating 2.47059
93% Would Recommend
Latest Review about 15 hours ago

Reviews


MB
Marjory B.
Centerville, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
26000 mile service
Good service, friendly people.

ED
Elena D.
Erie, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Excellent dealership
Zac, best salesman, great service dept. Very happy with my Hyundai Tucson.

PH
Patrick H.
Erie, PA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
The role model for customer service
The service department was extraordinarily friendly and professional. I felt very comfortable there and knew pretty quickly I was in good hands. They are the role model for what good customer care is all about.

Verified Customer
Erie, PA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Excellent service
They do an excellent job on my car in relatively a short amount of time. Also the staff members are
friendly and quite accommodating. There is a nice, clean, relaxing place to wait for one's vehicle as it
is being worked on as well.

BP
Brian P.
Erie, PA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Best of the best
Top service,

Verified Customer
Erie, PA
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Good service
Good service

PD
Paul D.
Erie, PA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Service with a Smile
I've always experienced great service and quality work.

RF
Robert F.
Waterford, PA
2015 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Competent people
Only discount from top rating is inability to find brake fluid leak.

RP
Richard P.
Erie, PA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Inspection
I was satisfied with their service.

MS
Michael S.
Erie, PA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Great service
Everything was done quick and perfect

KA
Kelly A.
Erie, PA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Fast trustworthy service
They have always been trustworthy and easy to deal with. I never feel like I am being taken advantage of.

Verified Customer
Erie, PA
2017 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/07/2018 Category: Service
Service dept was fine.
See previous comments
LACY S. from Dave Hallman Hyundai responded on 09/07/2018

I tried to reach out to you today and was unable to make contact.  I apoligize for the convience with our shuttle service.  Please contact me Lacy 878-4220. 
I look forward to speaking with you. 


Verified Customer
Erie, PA
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Service call
FYI

Verified Customer
Reno, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
Routine Scheduled Maintenance
Courteous staff, on-time appointment, fast service. Received a satisfactory follow-up about a concern we had. Thank you!

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/03/2018 Category: Service
Routine Scheduled Maintenance
Simple oil change for a scheduled 3,750 mile check-up on a 2018 Santa Fe. Excellent service (on time, fast, friendly service). No problem there..... But I thought they might have at least washed and cleaned the outside of the vehicle before returning to me. It needed it.
LACY S. from Dave Hallman Hyundai responded on 09/04/2018

Thank you for taking the time to discuss with us.  Please feel free to stop in and we will take care of the car wash and vacuum.  

LACY S. from Dave Hallman Hyundai responded on 09/05/2018
   

AA
Ashley A.
Du Bois, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Great service!
I went in for an oil change and my tires needed rotated as well. The service was quick and friendly!

KM
Keith M.
Erie, PA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Quick service
Received a postcard about a recall for my ECU and cluster. Stopped by expecting to make an appointment and was fit right in. 20 minutes and out the door!

LL
Lisa L.
Harborcreek, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Awesome
Friendly staff. Easy scheduling. Good stuff!

DB
Donald B.
Erie, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Awesome
Customer service is exceptional.

Verified Customer
Erie, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Staff,,,sales and service
Staff ...knowledgeable, competent,helpful and pleasant.

Verified Customer
Fairview, PA
2011 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2018 Category: Service
Good service, not good communication
The service here is good but I have never had good communication. I have never had someone call me to tell me my vehicle is ready or any updates. When asking for explanations of what has been done or needs done, staff often seem irritated to have to take the time to do so. I am assuming the work done is quality as I have never had any issues. I only take my vehicle here for things covered by the warranty or recalls.