98% Would Recommend
Latest Review about 19 hours ago
David R. on 12/08/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
David said the employees did what they could. They were good to work with, but it was a difficult repair. His service took longer than he expected. He had to wait seven weeks for his vehicle to be completed. They charged him $350 more for labor than quoted. The service advisor was very good, and kept in touch with him. The lady that runs the shop was very good too.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/07/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
MALEEL W. on 01/17/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"not very good service."
half way home my car start
shaking and cut off. You said I just needed a battery Now I have paid for a battery and my car still is not running. and that what it was doing when I brought it to you.
Vehicle: Buick LeSabre
Service Date: 01/16/2016
Review Created: 01/17/2016 07:07 PM
Dave S. at Dave Smith Auto responded on 01/18/2016

You brought your vehicle in for a no start problem, we tested the battery and found it to be low. You bought the battery from Autozone less than a year ago so we called them and had them replace the battery at no charge to you under warranty. When you left here you were told that your vehicle needed a new engine. I'm sorry you are having problem's with your vehicle, but we explained everything to you when you left. 

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