Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

297 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


TF
Tameaka F.
Pittsburgh, PA
Cadillac CTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Tameaka said the facility kept her vehicle for over two weeks. They fixed her issues, but the check engine light came back on. She liked the service and the price was reasonable. The staff was very nice.
This review was collected via phone interview by Customer Research Inc.
Dave S. from Dave Smith Auto responded on 04/18/2018

Thank you Tameaka ! We appreicate you doing the business here. Please tell your friends and family! Wednesdays are $19.95 oil changes w/ the standard oil!


JP
Joseph P.
Springdale, PA
Dodge Neon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2018 Category: Service
Joseph said he has used this business for many years, and has always been highly satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

LV
Lorraine V.
Homestead, PA
Lexus RX 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2018 Category: Service
Lorraine said the business is really good.
This review was collected via phone interview by Customer Research Inc.

DC
Danielle C.
Pittsburgh, PA
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2018 Category: Service
Danielle said the repair team did a really good job, but when she asked them to check something, they did not. When she left, the maintenance required light was on. They never checked her heating cooling gage, which would not allow her to check the temperature in her vehicle.
This review was collected via phone interview by Customer Research Inc.

LH
Leah H.
Verona, PA
Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2017 Category: Service
Leah said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
JOSEPH M.
Turtle Creek, PA
Jeep Compass
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017
I'm not sure....
Guys- I appreciate the printout telling m my jeep is aligned. However; when you drive the Jeep on the road, it still pulls right. Example: I can change lanes [left to right] without touching the steering wheel in about 7 seconds. Is that aligned? Thanks- Joe

AP
Amari P.
West Mifflin, PA
Buick Rendezvous
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017 Category: Service
Amari said it was pretty pricy, but everything else was good. The work was done in a timely manner, and the vehicle runs well. Jennifer is great.
This review was collected via phone interview by Customer Research Inc.

LB
Leon B.
Verona, PA
Lincoln Town Car
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Leon said it took the staff awhile to figure out how to put the hanger back on. They did not know the bolt could not be reused. He has been using them for two years and he would reuse them.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
Verona, PA
Chevrolet Corvette
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2017 Category: Service
Richard said they were very helpful.
This review was collected via phone interview by Customer Research Inc.

TB
Tricia B.
Pennsylvania
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017 Category: Service
Tricia said she not happy with the way she was treated at the business. Her vehicle was fixed, but the customer service was not good. She was quoted one price and when she got there the price had changed. She was told it would cost about $60 and it cost about $150. Due to the discrepancy with the quote she didn't have the money to pay, so she left her vehicle at the facility. When she came back to pay three days later her vehicle was not ready. It was poor customer service.
This review was collected via phone interview by Customer Research Inc.

VS
Victor S.
Cabot, PA
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2017 Category: Service
Victor said he was pleased with the service this business provided. However, it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

BM
Bryan M.
Pittsburgh, PA
Chrysler 200
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2017 Category: Service
Bryan said everything was good at this business. The problem was not fixed because he wanted to purchase the part himself.
This review was collected via phone interview by Customer Research Inc.

JJ
Julius J.
Pittsburgh, PA
Dodge Ram Van
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2017 Category: Service
Spoke with Daisy. She said this business did not call to let them know that their vehicle was ready. She had to call them to find out.
This review was collected via phone interview by Customer Research Inc.

SG
SHARON M G.
Pittsburgh, PA
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2017
Distance and professionalism
Reliable

SG
SHARON M G.
Pittsburgh, PA
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2017
Convenience and professionalism
Very satisfied

JL
John L.
Frenchtown, NJ
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
John said they were very good. He said it was his first time there. They are knowledgeable and easy to get along with. He said the response time was great and he is pleased.
This review was collected via phone interview by Customer Research Inc.
Dave S. from Dave Smith Auto responded on 04/22/2017

Thank you for your positive response, we appreciate your business.


BB
Bria B.
Pittsburgh, PA
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2017 Category: Service
Bria said her vehicle is fine and she's happy the vehicle is fixed. The environment was not friendly.
This review was collected via phone interview by Customer Research Inc.

JB
JUDITH B.
Pittsburgh, PA
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2017
Friendly and honest staff.
Friendly and honest staff.

CC
Charles C.
Verona, PA
Chevrolet Malibu Classic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2016 Category: Service
Charles said service was okay at this business. He was unhappy that the vehicle required extra work to replace a headlight.
This review was collected via phone interview by Customer Research Inc.

JB
JUDITH B.
Pittsburgh, PA
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2016
Honest employees and reasonable prices
Honest employees and reasonable prices
Dave S. from Dave Smith Auto responded on 09/21/2016

Judith,
Thank you for your positive review and business, we appreciate it.
Dave