98% Would Recommend
Latest Review about 19 hours ago
Lorraine V. on 02/22/2018
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Lorraine said the business is really good.
Vehicle: Lexus RX 300
Category: Service
Service Date: 02/17/2018
Review Created: 02/22/2018
This review was collected via phone interview by Customer Research Inc.
Danielle C. on 02/19/2018
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Danielle said the repair team did a really good job, but when she asked them to check something, they did not. When she left, the maintenance required light was on. They never checked her heating cooling gage, which would not allow her to check the temperature in her vehicle.
Vehicle: Toyota Highlander
Category: Service
Service Date: 02/17/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Leah H. on 11/22/2017
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Leah said this business did a good job.
Vehicle: Hyundai Accent
Category: Service
Service Date: 11/17/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
JOSEPH M. on 11/13/2017
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"I'm not sure...."
Guys- I appreciate the printout telling m my jeep is aligned. However; when you drive the Jeep on the road, it still pulls right. Example: I can change lanes [left to right] without touching the steering wheel in about 7 seconds. Is that aligned? Thanks- Joe
Vehicle: Jeep Compass
Service Date: 10/21/2017
Review Created: 11/13/2017 06:08 AM
Amari P. on 10/31/2017
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Amari said it was pretty pricy, but everything else was good. The work was done in a timely manner, and the vehicle runs well. Jennifer is great.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 10/30/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Leon B. on 10/26/2017
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Leon said it took the staff awhile to figure out how to put the hanger back on. They did not know the bolt could not be reused. He has been using them for two years and he would reuse them.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 10/12/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Richard H. on 09/11/2017
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Richard said they were very helpful.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 08/09/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Tricia B. on 08/14/2017
Recommended badge inactive Recommended
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Tricia said she not happy with the way she was treated at the business. Her vehicle was fixed, but the customer service was not good. She was quoted one price and when she got there the price had changed. She was told it would cost about $60 and it cost about $150. Due to the discrepancy with the quote she didn't have the money to pay, so she left her vehicle at the facility. When she came back to pay three days later her vehicle was not ready. It was poor customer service.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/04/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Victor S. on 08/04/2017
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Victor said he was pleased with the service this business provided. However, it took longer than expected.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Bryan M. on 07/30/2017
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Bryan said everything was good at this business. The problem was not fixed because he wanted to purchase the part himself.
Vehicle: Chrysler 200
Category: Service
Service Date: 07/06/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Julius J. on 07/25/2017
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Spoke with Daisy. She said this business did not call to let them know that their vehicle was ready. She had to call them to find out.
Vehicle: Dodge Ram Van
Category: Service
Service Date: 07/20/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
SHARON M G. on 06/19/2017
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"Distance and professionalism"
Reliable
Vehicle: Chevrolet Malibu
Service Date: 06/06/2017
Review Created: 06/19/2017 02:37 AM
SHARON M G. on 05/19/2017
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"Convenience and professionalism"
Very satisfied
Vehicle: Chevrolet Malibu
Service Date: 05/18/2017
Review Created: 05/19/2017 06:22 AM
John L. on 04/18/2017
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John said they were very good. He said it was his first time there. They are knowledgeable and easy to get along with. He said the response time was great and he is pleased.
Vehicle: Ford Escape
Category: Service
Service Date: 04/10/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Dave S. at Dave Smith Auto responded on 04/22/2017

Thank you for your positive response, we appreciate your business.

Bria B. on 02/16/2017
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Bria said her vehicle is fine and she's happy the vehicle is fixed. The environment was not friendly.
Vehicle: Nissan Sentra
Category: Service
Service Date: 02/14/2017
Review Created: 02/16/2017
This review was collected via phone interview by Customer Research Inc.
JUDITH B. on 02/05/2017
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"Friendly and honest staff."
Friendly and honest staff.
Vehicle: Hyundai Sonata
Service Date: 02/03/2017
Review Created: 02/05/2017 03:57 AM
Charles C. on 12/26/2016
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Charles said service was okay at this business. He was unhappy that the vehicle required extra work to replace a headlight.
Vehicle: Chevrolet Malibu Classic
Category: Service
Service Date: 12/22/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
JUDITH B. on 09/16/2016
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"Honest employees and reasonable prices"
Honest employees and reasonable prices
Vehicle: Hyundai Sonata
Service Date: 09/15/2016
Review Created: 09/16/2016 02:15 PM
Dave S. at Dave Smith Auto responded on 09/21/2016

Judith,
Thank you for your positive review and business, we appreciate it.
Dave

Michele L. on 08/04/2016
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Michele said she likes this business very much.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 08/02/2016
Review Created: 08/04/2016
This review was collected via phone interview by Customer Research Inc.
Dave S. at Dave Smith Auto responded on 09/21/2016

Dear Michele, We appreciate your positive review and business.
Thank you
Dave

Teresa B. on 07/29/2016
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Teresa said this was her first time going to this business and everybody was friendly. The prices were reasonable and she would recommend them for service.
Vehicle: Hyundai Accent
Category: Service
Service Date: 07/15/2016
Review Created: 07/29/2016
This review was collected via phone interview by Customer Research Inc.
Dave S. at Dave Smith Auto responded on 08/03/2016

Dear Teresa, We are glad that we fulfilled your expectations for a first visit and that continues for a long time.
Thank you for your positive feed back.

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