Dealer Alternative Solutions


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

703 Reviews

99% Would Recommend
Latest Review 3 days ago
Kim S. on 11/15/2017
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Kim said this business always does good work.
Vehicle: Ford F-150
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Chad W. on 11/15/2017
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Chad said the business is excellent. They have great service.
Vehicle: Ford F-150
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Rod C. on 11/13/2017
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Rod said the staff take care of him whenever he brings in a vehicle.
Vehicle: Toyota Tundra
Category: Service
Service Date: 11/06/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Ethan A. on 11/09/2017
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Ethan said the staff did a good job on his vehicle. He would recommend the business for service.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/02/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
JOHN B. on 11/04/2017
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"A professional, competent , courteous, full service facility, and low price savings on parts and labor."
Rob and his staff go the extra mile on every detail necessary to meet my needs and time.
Vehicle: Toyota Prius
Service Date: 11/02/2017
Review Created: 11/04/2017 02:25 AM
Megan M. on 11/02/2017
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Megan said this business is always good with her vehicle.
Vehicle: Nissan Altima
Category: Service
Service Date: 10/30/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Scott R. on 10/30/2017
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Scott said this business took care of everything he needed.
Vehicle: Ford F-150
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
BRIAN W. on 10/27/2017
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"I will not take my diesels anywhere else!"
I have been going to Dealer Alternative for approximately 7 years now. Robert and his crew are simply outstanding. They are great at keeping you informed with regard to what is going on with your vehicle. Repairs that are needed, items that can wait, and things to keep an eye on. THEY DO NOT PERFORM UNNECESSARY WORK!!. It has been a blessing to find a shop where honesty and solid work is policy. I will not take my diesels anywhere else!
Vehicle: Ford Excursion
Service Date: 10/25/2017
Review Created: 10/27/2017 10:41 AM
James P. on 10/27/2017
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James said this business employs good mechanics and he feels safe bringing in his vehicle.
Vehicle: Ford F-150
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Jeff C. on 10/25/2017
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Jeff said the staff provided good service. There was good communication and he was happy with everything.
Vehicle: Ford Excursion
Category: Service
Service Date: 10/11/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Frank B. on 10/25/2017
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Frank said the service was good. He was charged a few hundred dollars more than the price he was given and he was not notified about the extra cost.
Vehicle: Ford F-150
Category: Service
Service Date: 10/11/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
JORGE U. on 10/14/2017
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"Honest Work"
They found issues I didn’t know about, took pictures and showed me. They also explained why it happened and the best and affordable way to fix it.
Vehicle: BMW X5
Service Date: 10/13/2017
Review Created: 10/14/2017 08:30 PM
Rafael D. on 10/13/2017
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Rafael said he was referred to this business because his mechanic was busy. They did a good job and they were close to him.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Samantha V. on 10/13/2017
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Samantha said there was some miscommunication. She made the appointment for the oil change and asked for synthetic oil but that was not communicated to the service technician and she did not reiterate it when she dropped off her vehicle. They got dirt on her carpet and then put the mat down to keep dirt from getting on the carpet. She also had to clean off her steering wheel. They promised to give her a deal on her next service.
Vehicle: Land Rover Range Rover Evoque
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Justin S. on 10/11/2017
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Justin said this business was recommended by a friend.
Vehicle: Ford F-150
Category: Service
Service Date: 10/04/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
MIKE L. on 10/05/2017
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"Quick and reasonably priced"
Got the service done in speedy fashion.
Vehicle: Ford F-150
Service Date: 09/27/2017
Review Created: 10/05/2017 06:23 AM
Colin B. on 10/05/2017
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Colin said the business did a great job. Their employee Robert was super knowledgeable and fair.
Vehicle: Ford F-150
Category: Service
Service Date: 09/21/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
Marco L. on 10/05/2017
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Marco said the services were really good.
Vehicle: Jaguar XF
Category: Service
Service Date: 09/21/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
Brian P. on 09/28/2017
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Brain said the business has always taken care of him.
Vehicle: Ford F-150
Category: Service
Service Date: 09/20/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
SEAN L. on 09/23/2017
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"Quick same day service and repair"
Sent in 2006 F250 for check engine light, noise in front wheel and fluid cganges, they replaced front wheel bearing, 1 glow plug and serviced both diffs, transfer case, engine oil, fuel filters same day, thanks Robert
Vehicle: Ford F-150
Service Date: 09/22/2017
Review Created: 09/23/2017 09:34 PM
Displaying Review 1 - 20 of 703 in total