Business Solutions
English Español
SureCritic / Auto Repair / Deans Auto Care Center
business image

Deans Auto Care Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(46 Reviews)
74
Write a Review

Score Details

5 stars
84%
4 stars
8%
3 stars
<1%
2 stars
2%
1 star
4%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
74
Net Promoter Score ®

Business Details

About

At Dean's Auto Care Center in Lexington, we are your go-to destination for all your vehicle repair and maintenance needs. Specializing in both personal and fleet vehicles, we offer a wide range of services, including engine repairs, transmission work, brake services, and more. With over 50 years of combined experience, our certified At Dean's Auto Care Center in Lexington, we are your go-to destination for all your vehicle repair and maintenance needs. Specializing in both personal and fleet vehicles, we offer a wide range of services, including engine repairs, transmission work, brake services, and more. With over 50 years of combined experience, our certified technicians ensure every job is done with the utmost care and precision. From routine oil changes and tire rotations to complex engine diagnostics and cooling system repairs, we provide high-quality service at an affordable price. We stand out for our commitment to honesty and top-notch customer service, always striving to exceed your expectations. ...more

Categories
Auto Repair, Towing Service, Tire Sales and Repair
Contact
(859) 255-0892
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1051 Eastland Drive Lexington, KY 40505
Get Directions
Deans Auto Care Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(46 Reviews)
Write a Review
Recent Reviews
Verified Customer
2008 GMC Acadia
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/04/2026
verified customerVerified Customer
0
No integrity all about being money hungry
Long story short I went there to get a my wheel bearing fixed they fixed it charged me the almost $500 bill but whenever I had to go later on to a whole nother mechanic shop they let me know that my frame was so bad that there was no need of even fixing anything it'd be best to get another car that I was in a death trap they even gave me proof of all the things that was wrong how bad it was rusted up and I was thinking why didn't the business before this tell me this not only did that other business that I went to didn't take my money after letting me know that me and my family could have died any time if we get hit hard enough but they were also willing to check it for free where this business decided to take my money and now I'm $500 down and anything could have happened to me and my family and I have a pregnant wife so I don't want nothing happening to my family if they were more about being honest about their work instead of money hungry and told me cuz the other company I went to didn't even charge me after seeing how bad it is and how much of a danger it was but this one was ready to take my money and not even warn me of the severity of the situation I would not recommend it to anyone All mechanical shops need to develop this integrity and stop trying to follow this old ignorant way of money first and nothing else and then you will be able to get even more money because people are going to trust you and they know you're going to be an honest business and there are honest businesses out there and I was blessed to get to one that was willing to let me know
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.