It’s to much to type!! Long story short I went for 4 new tires and an alignment on Friday the 5th at 10:00 am. He told me it would take about a hour and a half. I called at 12 said my car was not ready. Called back at 3 car still was not ready. He called me around 3:35 and said my vehicle was ready, I get to see my truck still up in the air. At this point I’m so frustrated!! Here it is Sunday the 7th and I have to take my vehicle back for the alignment because the machine stop working. My truck is pulling to the left so bad that I am using my daughter vehicle to get to and from work. Been on my job 7 years and never had a write up. That was due to the man guaranteeing me that my vehicle would be ready in that time period. Also I was told to call Saturday so I could be the first one in and guess what I called a 8 like he instructed me to do and he said it was 3 vehicles in front of me so I was told to come in Monday which will be the 8th fingers crossed that I get my vehicle fixed.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer