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Delaney Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(708 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
43
Total ReScores
4.7
ReScore Average
82
Net Promoter Score ®

Business Details

About

Delaney Hyundai is located in Indiana, PA. Our comprehensive Hyundai service department has the know-how to keep your car in top running condition and keep you safe on the road. Call us to schedule a visit today! Delaney Hyundai is located in Indiana, PA. Our comprehensive Hyundai service department has the know-how to keep your car in top running condition and keep you safe on the road. Call us to schedule a visit today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(724) 349-3000

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
125A Lenz Road Indiana, PA 15701
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(708 Reviews)

RE
gravatar
Robert E.
Mc Keesport, PA
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/06/2022
verified customerVerified Customer
8
Category: Service
lesson learned
I made my appointment on time and Jared had me right in service bay. had a tech go with me for a good drive and he explained to me that a dual clutch trans shifts different from anything I had ever driven. your tech also explained to me that I had to turn off 2 switches so the car wouldn't fight with me while steering . soooooo. I'm gonna give this technology another shot. thanks Jared and your tech for teaching an old dog some new tricks ?? sorry tech, I forgot your name . damned old people !

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/02/2022
Service Type: Maintenance
5
Category: Service
was in and out in a reasonable amount of time
I hope someone in charge will read this !!! I drove from McKeesport pa. to have my kona checked out. I am not happy with results. I complained about the transmission not downshifting correctly. when approaching a slowdown to make a turn slightly uphill the transmission slips and really jerks my neck when I resume speed. I think this is an issue and your service technician just told me that "they all shift like that". I think he should have driven it with me in the car so I could explain to him when and how this happens. I don't think it's supposed to shift like that.
JARED E. from Delaney Hyundai responded on 04/04/2022 05:13 AM

I am so sorry to hear you were unhappy with your visit. This is the first time it has been brought to my attention that the repairs were not completed to your satisfaction, regarding the alignment. I would like to have you come back in for us to double check the wheel alignment and can also provide you with a printout of the measurements after repairs completed. We would be MORE than happy to go on a road test with you and explain the features of your vehicle in a way that make sense to you.

Please look for my call to make the appointment.

Thank you

Delaney Hyundai Service

JARED E. from Delaney Hyundai responded on 04/08/2022 05:43 AM

Thank you for the rescore! I greatly appreciate you doing that and, also taking the time to drive out here again so we could have the opportunity to exlain some of the new features. 

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