Overview

Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5rating 4.48

3294 Reviews

ReScore Reviews™ (87)

ReScore
Overall Rating 4.1494262/5Overall Rating 4.1494262/5Overall Rating 4.1494262/5Overall Rating 4.1494262/5rating 4.1494262
Original
Overall Rating 2.1839037/5Overall Rating 2.1839037/5rating 2.1839037rating 2.1839037rating 2.1839037
89% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Boynton Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Great service
The service representative was extremely informative and kept me advised regarding the status of my vehicle while it was being serviced.
Richard T. from Delray Hyundai responded on 07/16/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


DL
Diana L.
Boynton Beach, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/16/2019 Category: Service
diana l
see previous note
Richard T. from Delray Hyundai responded on 07/16/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


EC
Evelyn C.
Boynton Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Daniel Rosen is an excellent service agent.
Very efficient, friendly service.
Like all that they do.. Waiting area is comfortable with coffee Kuerig machine and fresh pastries.
Richard T. from Delray Hyundai responded on 07/16/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


AD
Altair D.
Islamorada, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Customer
The best
Richard T. from Delray Hyundai responded on 07/15/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


Verified Customer
Delray Beach, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Great like alwalys
Fast, friendly, on time like promised. Alex is a great service advisor.
Richard T. from Delray Hyundai responded on 07/15/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


MC
Marica C.
Boynton Beach, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Always on time for my appointment done in a reasonable time enjoyable waiting area
Had a lot of questions about the features for my Hyundai it was my husband's car but he has dementia and doesn't remember anything and I really wasn't trained and all the features that I have I would've liked more time with someone to help me Thank you
Richard T. from Delray Hyundai responded on 07/15/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


AB
Arline B.
Boynton Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
System Update
Every thing went well
Richard T. from Delray Hyundai responded on 07/15/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


AM
Anthony M.
Delray Beach, FL
2011 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2019 Category: Service
Labor charges
Wish it was cheaper on the labor side...
Richard T. from Delray Hyundai responded on 07/15/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


Verified Customer
Boynton Beach, FL
2012 Hyundai Genesis
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/12/2019 Category: Service
just fair
i waited 4 hours the first day and was then told they had to order a part
Richard T. from Delray Hyundai responded on 07/15/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


LF
Leonard F.
Boynton Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2019 Category: Service
Software Update
Software update was completed, but took much longer than expected.
Richard T. from Delray Hyundai responded on 07/15/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


JS
Joseph S.
Delray Beach, FL
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Genesis service
My car was challenged with the task of a new engine. The professionals at Delray Hyundai made everything turn out perfect.
Richard T. from Delray Hyundai responded on 07/11/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


CH
Carol H.
Palm Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2019 Category: Service
It is OK
It is OK
Richard T. from Delray Hyundai responded on 07/11/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


TF
Tracey F.
Delray Beach, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Service Feedback
Alex did a great job handling my sevice appointment and requests
Richard T. from Delray Hyundai responded on 07/11/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs.

Richard Thomas

Service Manager

561.265.0000 Ext. 230


FG
Fernando G.
Ocean Ridge, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
great job
great
Richard T. from Delray Hyundai responded on 07/11/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs.

Richard Thomas

Service Manager

561.265.0000 Ext. 230


MH
Martin H.
Boynton Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Delray Hyundai
My service advisor is knowledgeable.
Richard T. from Delray Hyundai responded on 07/10/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


VD
Van D.
Lake Worth, FL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019 Category: Service
Just good honest service.
Just good honest service.
Richard T. from Delray Hyundai responded on 07/08/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


Verified Customer
Boynton Beach, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2019 Category: Service
Hyundai Service
The service consultant who is now taking of us is very nice. He kept me informed on a regular basis.

The service was performed well. I knew to bring a book with me because whatever you are told how long the service will be, I always add an extra hour to hour and a half. I found that some of the characters having service preformed to their cars, to be quite entertaining. It actually made time go by faster..
Richard T. from Delray Hyundai responded on 07/08/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


LT
Lee T.
Highland Beach, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/06/2019 Category: Service
Location
Good
Richard T. from Delray Hyundai responded on 07/06/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs.

Richard Thomas

Service Manager

561.265.0000 Ext. 230


JV
Jerome V.
Boynton Beach, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Alex
Service
Richard T. from Delray Hyundai responded on 07/05/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


RS
Rita S.
Delray Beach, FL
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2019 Category: Service
Amenities were fine.
It was fine except for the lack of a return call.
Richard T. from Delray Hyundai responded on 07/05/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230